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Trouble Installing A New Printer


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#1 TexasRock

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Posted 13 April 2007 - 06:28 PM

I uninstalled my Lexmark printer and all the related files/etc...

Well, now I can't install my new printer. It says the print spool needs to be started... well, it won't let me start it.

Any suggestions?

Keith

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 13 April 2007 - 07:12 PM.


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#2 mz30

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Posted 13 April 2007 - 06:31 PM

does the new printer come with any software?
god my head hurts.
if you don't ask ,you don't know



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#3 TexasRock

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Posted 14 April 2007 - 12:35 AM

Yeah, it comes with software which loads fine. However, the computer then comes up saying it found new hardware but it wasn't installed properly because the "RPC server is unavailable".

I read that if you remove the LEXBCES.EX_ file that it will sometimes jack up your system and prevent you from installing other printers.

Keith

#4 tg1911

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Posted 14 April 2007 - 01:08 AM

Check to make sure your Remote Procedure Call (RPC) services is started.

Click Start / Run / type in; services.msc / OK
This will open the Services dialog box.
Scroll down to Remote Procedure Call (RPC), and make sure under the Status column, that it says Started.
If it's not, double click it.
In the box that opens, click the General tab.
Next to Startup type:, click the dropdown arrow, and select Automatic.
Click the Start button.
Click Apply.
Click OK.
Exit Services.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 TexasRock

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Posted 14 April 2007 - 09:27 AM

Yes, both of the RPC processes are started. The one that isn't is the Print Spooler... it won't let me start that. It comes up saying "dependency service or group failed to start"...

Keith

#6 fozzie

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Posted 14 April 2007 - 09:30 AM

Use Event Viewer to look in the event log for details about the dependent service or group that failed to start and post back

#7 tg1911

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Posted 14 April 2007 - 09:35 AM

See if the directions, in the first post of this topic, might help:
Print Spool Stopped
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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