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XP Help and Support


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#1 alanbooter

alanbooter

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Posted 12 January 2005 - 07:15 AM

As a new user of this group can anyone advise me how to recover the Help and Support in Windows XP. If I click on Help and Support in START all I get is a momentry flicker of the egg timer, then nothing. If I look for the Help and Support programme HelpCtr.Exe its there in RegEdit! Something must have disturbed the start process. Any advise would be most welcome.
Regards, Alan.R.(UK)

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#2 JackTheHaack

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Posted 12 January 2005 - 03:17 PM

Hi Alan and :thumbsup: to BC.

Hmmm, this is strange. Have you deleted anything lately ?? Maybe in the registry ??

Run "system restore" and try going back to an earlier restore point. Just pick a date when you knew it was working.

Let us know the result.

Good luck.
JTH

#3 alanbooter

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Posted 13 January 2005 - 04:03 AM

Hello Jack,
Thanks for the reply. I have tried the restore option back to several different points but have not been able to find a trouble free point.
As the PC is now becomming fairly full I will re-format the hard drive.
Thanks again for the help.




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