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So Much Trouble...from Such A Simple Thing


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6 replies to this topic

#1 krazypanda91

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Posted 11 April 2007 - 05:46 PM

i downloaded some songs from limewire and after that my computer started to mess up. limewire would start and then close during loading time without giving me an error message. i tried to delete the music that i downloaded but everytime i try to open the folder i get a message "windows has encountered a problem and needs to close. sorry for the inconvience" and then i can send an error report or not. this happens everytime i try to open or delete the folder and when i tried to search for the folder using the search window it started to search and then closed suddenly giving me the same "windows has encountered a problem" message. i know its probably a limewire problem but a moderator at their forums suggested i go here for expert advice. so if anybody can help i will greatly appreciate it. and if you think its not a limwire problem can you give me some suggestions on what is happening. thx for any help from anybody.

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#2 jgweed

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Posted 11 April 2007 - 06:29 PM

The problem with P2P file sharing is that you can often get infected, either by accident or by design, from the files you download unless you are extremely careful.
Your first plan of attack should be to thoroughly scan your hard drive with your resident Anti-virus, followed by scans with any anti-spyware applications you have installed.
Let us know the results, if you have not already done this.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Andrew

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Posted 11 April 2007 - 06:45 PM

Try DelinvFile. It can delete just about any file (I myself get "locked" files from Limewire from time to time)

Also, follow jgweed's advice and scan for malware now and often!

Edited by Amazing Andrew, 11 April 2007 - 06:47 PM.


#4 krazypanda91

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Posted 12 April 2007 - 06:54 AM

i used avg to do a system scan and my results were...file = user32.dll result/infection = Change Path = C:\WINDOWS\system32.user32.dll and file = ntoskml.exe result/infection = Change Path = C:\WINDOWS\system32\ntoskml.exe. however avg tests results said no threats were found. i also installed a ran delinvfile and when i tried to select the folder an error message popped up "Access violation at address 0067706D. Read of address 006706D. Occured at: 00000000 Please report this message to the vendor..." and when i click ok it closes delinvile. i ran another scan on avg and i noticed a message on the test results. it says exception while scanning C:\Documents and Settings\Administrator\Desktop\Music\(one of my songs in the folder) and everytime i do a scan the exception changes

by the way: wut is a good free anti-spyware program
also i noticed when limewire tries to "load user interface" it closes and when i tried to scan the folder with avg i got the send error report because "avg's interface encountered an error"

Edited by krazypanda91, 12 April 2007 - 07:00 AM.


#5 fozzie

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Posted 12 April 2007 - 07:06 AM

There are a number of ways to delete files/folders. Ranging from using lightweight applications upto "shooting a fly with a bazooka ". We just take it step by step.

First have you tried to Start up in safe mode and than tried it, after you have uninstalled limewire?

Second :

Have you checked the folder's Properties?
Right click the folder, and select Properties.
Make sure it's not set to Read-only.
If it is, uncheck it, click Apply, and click OK.
Now try to delete it.

If none of the above works, here are a couple of programs, you can try:

Eraser
Unlocker
Delete Doctor

There's also this Microsoft Knowledge Base Article that might be helpful:
How To Take Ownership of a File or Folder in Windows XP

Third Download install and update Ccleaner
Attention : the installation package comes with the Yahoo toolbar
if you do not want that you have to, untick the box accepting it during installation process.


After installing and updating go to options - advanced and tick prompt for registry back ups
Now Start up in safe mode
Do two runs

1) Click on problems and tick all. Click on analyse. At the end you will be prompted for storing a backup.
This will be stored, as a default, in My documents.
2) Click on cleaner click on analyse and accept all files to be removed.

3) Go to options - personal and select the folder/file you want to delete.after that click delete selected

There is a fourth option which is the famous bazooka but we will first wait until you have tried these options.

#6 krazypanda91

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Posted 12 April 2007 - 07:25 AM

well i'll try your ideas later because i have to go to school but i'll post up the results from your suggestions. thx for everybody's help

#7 tg1911

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Posted 13 April 2007 - 09:10 AM

krazypanda91,

I moved your HJT log to the appropriate forum.
Here is the link:
krazypanda91's HJT log

NOTE:
Please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might think someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Also, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.

Since you now have a HJT log posted, I'm going to close this topic.
At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to PM me.

Edited by tg1911, 13 April 2007 - 09:20 AM.

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