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Does Anyone Know A Number For Hp Tech Suport That Goes Directly To Us Rep?


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#1 bloomcounty

bloomcounty

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Posted 11 April 2007 - 10:17 AM

I know this isn't the correct category to post in, so if a mod could move this to where it should go, that would be great. I wasn't sure where -- thanks! :thumbsup:
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I've got an HP laptop and am extremely frustrated by the outsourced tech support people that merely use a manual and have no knowledge themselves, and... well, no offense is meant by this, but... their accents are usually so thick you can't understand anything they're telling you, and it ends up being no help at all. (Not sure how they supposedly win all these awards for Customer Service when my experience was been consistently terrible...) :flowers:

Apparently, if you complain enough and go through getting disconnected a bunch of times, you can EVENTUALLY get connected to someone in the US... maybe.

Anybody have a number that's a direct line to the tech support people in the US? I figure it's gotta exist somewhere...

Thanks!

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 11 April 2007 - 10:22 AM.

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