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Avast Issue In Xp


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#1 bugster0121

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Posted 11 April 2007 - 06:37 AM

I recently uninstalled norton and installed avast on my windows xp pc and now when i click explorer or firefox no pages will display. Im also running adaware and spybot. When i called my cable company everying started working as soon as i disabled Avast. Any ideas?

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#2 SNOWHITE

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Posted 11 April 2007 - 06:53 AM

Hello bugster0121 :thumbsup:

What firewall do you use?

The Web Shield process ashWebSv.exe or aswWebSv.exe needs to have access to internet and permission to act as server. Read this http://support.avast.com/index.php?_m=know...;kbarticleid=22 and see if that can help you resolve the problem.

Other possibility is that you haven't uninstalled Norton antivirus properly, which could make avast! not to work correctly.
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#3 fozzie

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Posted 11 April 2007 - 06:54 AM

This looks as if there is a conflict between the remnants of Norton and Avast

Please go over the How To Remove Your Norton Products thread and follow the instructions and than try again.

If that does not work we have to investigate further

Edited by fozzie, 11 April 2007 - 06:56 AM.


#4 bugster0121

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Posted 11 April 2007 - 06:58 AM

thanks snow and fozzie. I will try that fozzie and snow im using the standard microsoft one i tried disabling that alone before and had the same result.

Thanks

#5 bugster0121

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Posted 11 April 2007 - 07:06 AM

fozzie im getting a message when i try to run that program that my removal tool is out of date and gives me a link back to norton that leads to another window that says my computer date and time are incorrect (they aren't) any other ideas?

http://www.symantec/com/nrtexpired

Thanks

#6 jwinathome

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Posted 11 April 2007 - 10:11 AM

Dang Norton...make an uncomplicated uninstaller for people that don't want your products. :thumbsup:

#7 fozzie

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Posted 13 April 2007 - 02:28 AM

Try this link




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