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My Network Is Acting Up...


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#1 madman6510

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Posted 10 April 2007 - 09:37 PM

My network is starting to act funny. For some reason, no network locations are appearing on the PC that I'm using. It can still connect to the internet though. I have a static IP, and Quest Hi-Speed DSL, and my modem's model is Actiontec GT701-WG. All the computers on my network run Windows XP Pro. It's been like this for a while, and I've been trying to fix it myself, and finally figured out it was time to get some help...

Here's some helpful pictures to help you help me.

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Please respond ASAP, I may need to do a backup soon...

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#2 wh00pa

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Posted 12 April 2007 - 12:36 AM

Um, be more specific, what is it doing odd, It might help to just unplugg all your devices and turn them back on from the wall jacks to the computers, It resets the network

#3 projectfocus

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Posted 12 April 2007 - 03:23 AM

this sounds like the machines are all on the same network and correct IP address structure but not in the same workgroup. Have a look and see if all of the machines are set to the same workgroup or domain depending on your setup.
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#4 projectfocus

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Posted 12 April 2007 - 03:26 AM

Also why is the DNS address of the local machine set to a address outside of your local network. Try setting this to 192.168.0.1 and see if that helps to resolve the name issue.
What you will notice if this is set incorrectly you will not be able to connect to a machine using it's name. If you know the IP address of the other machines try connecting to them using \\xxx.xxx.xxx.xxx\ where xxx.xxx.xxx.xxx is the IP address of the other machine.
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#5 madman6510

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Posted 12 April 2007 - 08:59 PM

I've tried your DNS fix, all PCs are on the same workgroup, and I've unplugged the devices and plugged them in, last time I did so I waited an hour. Still not working.

#6 madman6510

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Posted 13 April 2007 - 05:11 PM

I ran a network diagnostics scan, and got the following results.

Internet Service
- Default Outlook Express Mail mail.carringtonfamily.com / mail.carringtonfamily.com FAILED
InBoundMailPort = 110
+ InBoundMailServer = mail.carringtonfamily.com (FAILED)
Pinging mail.carringtonfamily.com [209.161.19.3] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 209.161.19.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
InBoundMailType = POP3
Successfully connected to mail.carringtonfamily.com port 110
OutBoundMailPort = 25
+ OutBoundMailServer = mail.carringtonfamily.com (FAILED)
Pinging mail.carringtonfamily.com [209.161.19.3] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 209.161.19.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
OutBoundMailType = SMTP
Successfully connected to mail.carringtonfamily.com port 25
Default Outlook Express News Not Configured
Internet Explorer Web Proxy Not Configured
Computer Information
- Computer System KIDSROOMPC2
AdminPasswordStatus = 3
AutomaticResetBootOption = FALSE
AutomaticResetCapability = TRUE
BootOptionOnLimit = 0
BootOptionOnWatchDog = 0
BootROMSupported = TRUE
BootupState = Normal boot
Caption = KIDSROOMPC2
ChassisBootupState = 3
CreationClassName = Win32_ComputerSystem
CurrentTimeZone = -360
DaylightInEffect = TRUE
Description = AT/AT COMPATIBLE
Domain = MSHOME
DomainRole = 0
EnableDaylightSavingsTime = TRUE
FrontPanelResetStatus = 3
InfraredSupported = FALSE
KeyboardPasswordStatus = 3
Manufacturer = BUYMPC
Model = D845GRG_
Name = KIDSROOMPC2
NetworkServerModeEnabled = TRUE
NumberOfProcessors = 1
PartOfDomain = FALSE
PauseAfterReset = 3932100000
PowerOnPasswordStatus = 3
PowerState = 0
PowerSupplyState = 3
PrimaryOwnerName = Carrington Family
ResetCapability = 1
ResetCount = -1
ResetLimit = -1
+ Roles
LM_Workstation
LM_Server
Print
NT
Potential_Browser
Master_Browser
Status = OK
SystemStartupDelay = 30
SystemStartupOptions = "Microsoft Windows XP Professional" /noexecute=optin /fastdetect
SystemStartupSetting = 0
SystemType = X86-based PC
ThermalState = 1
TotalPhysicalMemory = 804044800
UserName = KIDSROOMPC2\Nicholas
WakeUpType = 6
- Operating System Microsoft Windows XP Professional
BootDevice = \Device\HarddiskVolume1
BuildNumber = 2600
BuildType = Uniprocessor Free
Caption = Microsoft Windows XP Professional
CodeSet = 1252
CountryCode = 1
CreationClassName = Win32_OperatingSystem
CSCreationClassName = Win32_ComputerSystem
CSDVersion = Service Pack 2
CSName = KIDSROOMPC2
CurrentTimeZone = -360
DataExecutionPrevention_32BitApplications = FALSE
DataExecutionPrevention_Available = FALSE
DataExecutionPrevention_Drivers = FALSE
DataExecutionPrevention_SupportPolicy = 2
Debug = FALSE
Description = Kid's Room PC 2
Distributed = FALSE
EncryptionLevel = 168
ForegroundApplicationBoost = 2
FreePhysicalMemory = 474380
FreeSpaceInPagingFiles = 864524
FreeVirtualMemory = 2054348
InstallDate = 10:08:06 AM 8/5/2005
LargeSystemCache = 0
LastBootUpTime = 4:01:19 PM 4/13/2007
LocalDateTime = 4:05:27 PM 4/13/2007
Locale = 0409
Manufacturer = Microsoft Corporation
MaxNumberOfProcesses = -1
MaxProcessMemorySize = 2097024
Name = Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
NumberOfProcesses = 36
NumberOfUsers = 2
OSLanguage = 1033
OSType = 18
Primary = TRUE
ProductType = 1
QuantumLength = 0
QuantumType = 0
RegisteredUser = Carrington Family
SerialNumber = 76487-OEM-0011903-00108
ServicePackMajorVersion = 2
ServicePackMinorVersion = 0
SizeStoredInPagingFiles = 1134948
Status = OK
SuiteMask = 272
SystemDevice = \Device\HarddiskVolume1
SystemDirectory = C:\WINDOWS\system32
SystemDrive = C:
TotalVirtualMemorySize = 2097024
TotalVisibleMemorySize = 785200
Version = 5.1.2600
WindowsDirectory = C:\WINDOWS
- Version 5.1.2600
Version = 5.1.2600
BuildVersion = 2600.0000
Modems and Network Adapters
Modems
- Network Adapters [00000008] Intel® PRO/100 VE Network Connection FAILED
Caption = [00000008] Intel® PRO/100 VE Network Connection
DatabasePath = %SystemRoot%\System32\drivers\etc
- DefaultIPGateway = 192.168.0.1(Same Subnet) (PASSED)
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Description = Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DHCPEnabled = FALSE
DNSEnabledForWINSResolution = FALSE
DNSHostName = KIDSROOMPC2
- DNSServerSearchOrder = 192.168.0.1 (PASSED)
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Reply from 192.168.0.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 20
Index = 8
- IPAddress = 192.168.0.3 (FAILED)
Pinging 192.168.0.3 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXEnabled = FALSE
MACAddress = 00:07:E9:ED:D0:59
ServiceName = E100B
SettingID = {74CBDEB6-2CBF-409A-8317-FDFF4C20493B}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
- Network Clients
- Microsoft Terminal Services
Description = RDPNP
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
- Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
- Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK

#7 madman6510

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Posted 20 April 2007 - 04:59 PM

Someone please reply, this problem is starting to bug me.

#8 madman6510

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Posted 21 April 2007 - 05:28 PM

Someone PLEASE give me a suggestion! I really need to use my network!

#9 oldf@rt

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Posted 21 April 2007 - 05:47 PM

Disconnect the router from the wall power.

Leave it unplugged for thirty seconds replug it in.

let us know the results.

Are you using a D Link router?
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#10 madman6510

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Posted 22 April 2007 - 06:12 PM

Question one: No difference.
Question two: No.

#11 oldf@rt

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Posted 22 April 2007 - 07:49 PM

On the back of most routers there is a reset button (inset, normally red) if you have not reset the router yet, try this next:

with the router powered on push and hold the reset button in for 15 seconds.

Warning this will reset the router to factory defaults and you will have to re configure the router again.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#12 madman6510

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Posted 22 April 2007 - 10:24 PM

On the back of most routers there is a reset button (inset, normally red) if you have not reset the router yet, try this next:

with the router powered on push and hold the reset button in for 15 seconds.

Warning this will reset the router to factory defaults and you will have to re configure the router again.


I have already tried this, and it hasn't done any good.

Also, as it is unclear in the main post, this problem is only occuring on one computer on my network, and unfortunately it is my main one. The other computers networks work fine.

#13 oldf@rt

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Posted 22 April 2007 - 10:58 PM

I went through the list again, saw something I missed before:

- Network Adapters [00000008] Intel® PRO/100 VE Network Connection FAILED
Caption = [00000008] Intel® PRO/100 VE Network Connection


Is this the adapter on the computer with problems?

If it is check the network card or if you have another card, see if that one works correctly.

Also check the ends of the cable to the machine that has problems.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#14 usasma

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Posted 23 April 2007 - 07:42 AM

Since you've got ping errors, you're not connecting to the web.

I'd suggest running the New Connection Wizard and the Network Setup Wizard on each computer (after disabling the current connections) - in addition to resetting your router. Make sure that you use the same Workgroup name on each system - and that you have different computer names.

Leave everything else at the default/automatic settings - once that's done (if you still can't connect) then there's some other issues that will have to be dealt with.

Edited by usasma, 23 April 2007 - 07:43 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#15 madman6510

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Posted 23 April 2007 - 04:19 PM

Usasma, I am using the computer with the problems to connect to the internet and post these topics, so I am connected to the internet. Oldf@rt, I know the network card is OK because I used a Linux Live CD and I got a good network connection there. (I always refrain from opening the computer up if I can help it, who knows how much I could screw stuff up...)




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