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Cid: Removal & Need Help!


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#1 truvisions

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Posted 10 April 2007 - 01:27 PM

I need help.. & How do i do a HJT?

I am currently using PARETOLOGIC Anti Spyware.. i think its working great..

I have CiD: popups & many other popups..

Please someone HELP ME..

Thank you,
TruVisions

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#2 fozzie

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Posted 10 April 2007 - 02:24 PM

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start with checking for malware causes to your problem.
Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/]SuperAintiSpyware

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html]Bitdefender

After that please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 quietman7

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Posted 10 April 2007 - 03:05 PM

Please uninstall any of the following program(s) using Add/Remove Programs if they are present. To do this, go to Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs highlight each one and select Remove.
Netpumper
BitRoll
Bitgrabber
CiD Help
CiD Manager
Download Plugin for Internet Explorer
Zone Media


Reboot when done, download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.

Please download NoLop and save it to your desktop.
alternate download link 1
alternate download link 2
  • First close any other programs you have running as this will require a reboot.
  • Double click NoLop.exe to run it.
  • Now click the button labeled "Search and Destroy"
    <>
  • When scanning is finished you will be prompted to reboot only if infected. Click OK.
  • Now click the "REBOOT" button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish.
Reboot your computer in SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Then delete any of the following file(s)/folder(s) in C:\Program Files if still present.
Netpumper
BitRoll
Bitgrabber
CiD Help
CiD Manager
Download Plugin for Internet Explorer
Zone Media


Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Reboot normally.
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