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Computer Is Freezing Up On Me ... Getting Very Annoying, Please Help


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#1 duey307

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Posted 09 April 2007 - 05:15 PM

I have a HP pavillion dv9000 laptop running windows XP and heres the problem


About 50% of the time online the computer will just freeze up for anywhere from 10-20 seconds then be fine againbut it happenes once every 5 minutes or so , Any ideas whats making it freeze up??? Im wireless but im sure thats not it , and im running PCillin Internet security...

If im writing something online and it freezes up and i still write it will show up when it unfreezes ... Sorry this is so vauge, But i really dont know what to do, and most of the time when it freezes or before it freezes up my fans come on, i think its the fans , but its well ventilated underneath and not hot at all either




One more question too since im here.. Every time i boot up and come onto the windows screen, IE pops up sayin IE settings update But is blank and says this page can not be displayed , Anything i can do to get this to stop popping up everytime i boot up? I for the most part use either netscape or FF

thank u much
matt

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#2 quietman7

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Posted 09 April 2007 - 10:29 PM

What type of anti-virus are you using? Have you performed any anti-spyware scans? Have your tried doing your scans in "SAFE MODE"?

If you don't have any anti-virus or anti-malware programs see BC's List of Virus & Malware Resources and at least scan with Ad-Aware and Spybot S&D. In #4 there is a list of several free online anti-virus scans which you can perform. I would also recommend that you download and scan with SUPERAntiSypware Free for Home Users.

Also follow the instructions for Clearing your Web Browser Cache.
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#3 duey307

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Posted 10 April 2007 - 12:28 PM

What type of anti-virus are you using? Have you performed any anti-spyware scans? Have your tried doing your scans in "SAFE MODE"?

If you don't have any anti-virus or anti-malware programs see BC's List of Virus & Malware Resources and at least scan with Ad-Aware and Spybot S&D. In #4 there is a list of several free online anti-virus scans which you can perform. I would also recommend that you download and scan with SUPERAntiSypware Free for Home Users.

Also follow the instructions for Clearing your Web Browser Cache.



Im running pcCillin internet security ( AV, spyware) but i havent tried scanning in safe mode .. I just downloaded the Superantispyware and am running it now... Thanks

#4 duey307

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Posted 10 April 2007 - 06:11 PM

What type of anti-virus are you using? Have you performed any anti-spyware scans? Have your tried doing your scans in "SAFE MODE"?

If you don't have any anti-virus or anti-malware programs see BC's List of Virus & Malware Resources and at least scan with Ad-Aware and Spybot S&D. In #4 there is a list of several free online anti-virus scans which you can perform. I would also recommend that you download and scan with SUPERAntiSypware Free for Home Users.

Also follow the instructions for Clearing your Web Browser Cache.




I downloaded the superAv adware and Spybot ran everything even in safe mode but its still freezin up on me

#5 quietman7

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Posted 10 April 2007 - 09:31 PM

Did the scans file any malware? Lets check for anything hidden.

Please download AVG Anti-Rootkit Beta and save to your desktop
  • Double click avgarkt-beta-1.1.0.29.exe to install. By default it will install to "C:\Program Files\GRISOFT\AVG Anti-Rootkit Beta".
  • Accept the licence and follow the prompts to install.
  • You will be asked to reboot to finish the installation so click "Finish".
  • After rebooting, double-click the icon for AVG Anti-Rootkit Beta on your desktop.
  • You will see a window with four buttons at the bottom.
  • Click "Search For Rootkits" and the scan will begin.
  • You will see the progress bar moving from left to right. The scan will take some so be patient and let it finish.
  • When the scan has finished, a small window will open so you can view the results.
  • Click "Save Result To File" and copy/paste the results in your next reply.
  • If anything was found, click "Remove selected items"
  • If nothing was found, please click the "Perform in-depth Search" saving anything found to file as before.

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#6 duey307

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Posted 10 April 2007 - 10:13 PM

nothing came up on either scan.... Sorry im not much help here , but the freezing up sems to be getting worse... I m pretty lost right now, i appreciate tryin to help me through this tho

#7 quietman7

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Posted 10 April 2007 - 10:20 PM

Could you be more specific about "freezing"? Is your pc shutting down, restarting, any error messages?

If your not finding any malware then your problem could be due to hardware or overheating problems caused by a failed processor fan, bad memory (RAM), failing power supply, underpowered power supply, CPU overheating, motherboard, video card, drivers, dirty hardware, etc. When was the last time you cleaned the inside of your computer? Dust restricts the airflow and prevents proper cooling. This in turn can cause overheating and faulty processor fans which can result in unexpected shutdowns, random restarts, booting problems, etc. Open your machine and make sure the fans are working and the heat sink on the processor is not blocked with dust or debris. Remove the CPU's cooling unit and clean the fins on the heat sink that sits under the CPU with a can of compressed air. You can also remove the cards, RAM modules, clean the contacts and reseat them. Check your connections and fans to make sure they are working properly and monitor the temperature. If the computer is overheating, it usually begins to restart on a more regular basis. See "Cleaning the Interior of your PC"
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#8 duey307

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Posted 11 April 2007 - 12:02 AM

Could you be more specific about "freezing"? Is your pc shutting down, restarting, any error messages?

If your not finding any malware then your problem could be due to hardware or overheating problems caused by a failed processor fan, bad memory (RAM), failing power supply, underpowered power supply, CPU overheating, motherboard, video card, drivers, dirty hardware, etc. When was the last time you cleaned the inside of your computer? Dust restricts the airflow and prevents proper cooling. This in turn can cause overheating and faulty processor fans which can result in unexpected shutdowns, random restarts, booting problems, etc. Open your machine and make sure the fans are working and the heat sink on the processor is not blocked with dust or debris. Remove the CPU's cooling unit and clean the fins on the heat sink that sits under the CPU with a can of compressed air. You can also remove the cards, RAM modules, clean the contacts and reseat them. Check your connections and fans to make sure they are working properly and monitor the temperature. If the computer is overheating, it usually begins to restart on a more regular basis. See "Cleaning the Interior of your PC"




well my computer is a HP dv9000 LAPTOP that i got about 6 months ago, and it hasnt been in real dusty areas at all , and i always try to keep it clean..

When it freezes i cant do anything on the page at all.. It will just stop where it is, i cant scroll , close window browsers or anything, but like 10-20 seconds later it will "un" freeze and will be fine for about 10-15 minutes.. Sometimes the actual browser will just shut down out of nowhere, which is also weird.. i always have the back of it elevated up so it does get some airflow, but i noticed when im streaming or downloading and when it does freeze, the fans kick on constant

#9 duey307

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Posted 12 April 2007 - 07:23 PM

bump for a little more help, Do those laptop cooler fans really work?

#10 buddy215

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Posted 12 April 2007 - 07:37 PM

There is some very useful info on the site in the link below that might help you diagnose the problem you are
having.
http://www.computerhope.com/issues/ch000690.htm
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#11 duey307

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Posted 12 April 2007 - 07:53 PM

thank you, its not doing it after i uninstalled netscape and then reinstalled it again ... But ill give it a little bit...

Do the laptop fans actually works and help the life of it??? I have a new Hp dv9000 and it always gets pretty warm




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