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Agp440.sys Bootup Hang, With A Twist


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#1 twardnw

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Posted 06 April 2007 - 01:52 PM

Dell Latitude C610
PIII 1.0Ghz
Windows XP Pro, SP unknown

Laptop will hang at XP splash screen, then display will go blank. System stays powered on.
Last Known Good Configuration yields same result
On attempt to boot into Safe Mode, hangs after AGP440.sys is displayed, then display goes blank, system stays powered on.
Safe mode w/ command prompt yields same result

Tried booting from XP CD, then entering Recovery console. I am able to choose the Windows installation, but it hangs before it would ask me for the admin password or displaying the command prompt.

I am able to use BartPE to boot and see the contents of the HD

ideas?

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#2 twardnw

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Posted 06 April 2007 - 04:07 PM

Ok, ran MemTest on it for a few hours, nothing wrong there. Then loaded up UBCD and ran the IBM/Hitachi drive diagnostics. Found some bad sectors. Only options in the utility are to erase the disk (yeah, right), or repair the sector, but it claims it will damage the file. Is there any tool that I can use to run checkdisk on this drive (NTFS) w/o loading up windows?

#3 Budapest

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Posted 07 April 2007 - 06:02 AM

I think you can run chkdsk from the Recovery Console. I would also try running the System File Checker from the Recovery Console.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#4 acklan

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Posted 07 April 2007 - 06:27 AM

Have you run CHKDSK /f?
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#5 twardnw

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Posted 09 April 2007 - 10:20 AM

read a little more carefully, I can't get into the recovery console. I can get to it, but once I choose the windows installation, it freezes

#6 twardnw

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Posted 09 April 2007 - 12:07 PM

well, I stripped the HD out of the laptop. Fortunately it was much easier than some of the others I have removed. HD checks out fine on one of our recovery machines, so it's looking like a hardware failure of some sort. Stinks to be this guy.

#7 Baloo

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Posted 09 April 2007 - 02:25 PM

Agp440.sys seems to me like it would be the video driver. If that is the case then you are right it sucks to be that guy.
When life hands you lemons squeeze the lemon juice right in his eye!

#8 acklan

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Posted 09 April 2007 - 02:41 PM

I have found a Microsoft Article that addresses this issue. It appears it may well be a motherboard and XP compatibility issue.

Problems when Windows XP tries to load the Agp440.sys service
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#9 twardnw

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Posted 09 April 2007 - 02:42 PM

well, based on the fact that I cannot...
1) boot winblows succesfully
B) log in to the recovery console
III) do a repair install

I think it's time for a new mainboard.

There are times when onboard video sucks big time. Oh well, I don't have to pay the bill

Edited by twardnw, 09 April 2007 - 02:43 PM.


#10 acklan

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Posted 09 April 2007 - 02:50 PM

You could try one more low tech and cheap test. Pick up a used $5 video PCI or AGP card at the local used computer store. Install it and if your computer works just buy a good after market card.

Here are some Low End cards
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#11 twardnw

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Posted 09 April 2007 - 02:52 PM

laptop, no can do

#12 acklan

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Posted 09 April 2007 - 03:07 PM

Check here to see if you have the lastest BIOS updates installed.

BIOS update downloads

Flash BIOS instructions

Edited by acklan, 09 April 2007 - 03:12 PM.

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#13 twardnw

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Posted 09 April 2007 - 03:11 PM

yep, A16, latest release

#14 acklan

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Posted 09 April 2007 - 03:30 PM

If you are going to work on this yourself this link may come in useful.

Dell™ Latitude™ C610/C510 Service Manual
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#15 twardnw

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Posted 09 April 2007 - 03:54 PM

lol, already have a copy. Back in college I owned the Inspiron that uses the same chassis. I can have it stripped down in about 5 minutes. But the guy doesn't want to fix it, since he'll have to spend almost 1/2 the cost of a new computer on the repair.




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