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Infected...


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6 replies to this topic

#1 Tushar Dhoot

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Posted 06 April 2007 - 11:56 AM

Hey,

I have some type of spyware on my computer that spybot can't remove. I know I have spyware because it opens up ads and stuff when I'm surfing. I also cannot post a hijackthis log because everytime I try to open the hijackthis site to install it, it closes automatically. I think the spyware is doing this.

Here is a photo of what spybot removed:

Posted Image


It 'removes' it but everytime I check again its there, and my spyware isn't stopped. I think I got this virus through MSN, because my sister clicked on a link someone sent her in MSN and its only started happening after that.

There is also a file that keeps appearing on my desktop. Its called "tci" something, but I just deleted it so I wil repost and edit this with the full name when it comes back.

Thank you!

Tushar Dhoot

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#2 quietman7

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Posted 06 April 2007 - 01:14 PM

Please download MsnVirRem.exe and save to your desktop.
  • Close any other programs you have running as this will require a reboot.
  • Double click MsnVirRem.exeto run it.
  • Once open, click the button labelled "Search and Destroy".
  • Your computer will now be scanned for Infected Files.
  • When scanning is finished you will be prompted to reboot only if infected. Click OK.
  • Now click the "REBOOT" Button.
  • After the reboot, you may receive file not found errors - please acknowledge them and continue.
  • A Message should popup from MsnVirRem if not, double click the program again and it will finish.
Download and scan with SUPERAntiSypware Free for Home Users
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • When done, select "Scan for Harmful Software".
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • Select close to exit the program.
Then perform this online Virus scan: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
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#3 Tushar Dhoot

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Posted 23 April 2007 - 06:55 PM

Ok. I have done both of these and still no improvement. My computer is now constantly crashing...any suggestion? Sorry for the late reply.


Mod Edit: Edited to remove unnecessary quote. ~tg

Edited by tg1911, 23 April 2007 - 08:03 PM.


#4 quietman7

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Posted 24 April 2007 - 04:17 AM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

When you have done that, post your log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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#5 whintersby

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Posted 24 April 2007 - 05:12 AM

In the meantime whilst you wait for your HiJackThis log to be analysed (and if Quietman approves of course), I would recommend giving Prevx1 a try. They recognise these MSN infections as somethign called "Worm Licat" and has worked in the past:
http://virusinfo.prevx.com/pxparall.asp?PX...f4e0500b79bcd14

#6 tg1911

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Posted 24 April 2007 - 06:51 PM

Once A HijackThis log is posted for examination, you should not make any changes to your system, as quietman7 stated in his last paragraph, because that could change the results of the posted log, making it difficult to properly clean your system.

At that point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Edited by tg1911, 24 April 2007 - 06:53 PM.

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#7 whintersby

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Posted 25 April 2007 - 06:32 AM

Once A HijackThis log is posted for examination, you should not make any changes to your system, as quietman7 stated in his last paragraph, because that could change the results of the posted log, making it difficult to properly clean your system.

At that point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Ah sorry tg1911. Good point :thumbsup:




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