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Laptop Not Connecting To Desktop Workstation


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#1 tambralyn

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Posted 05 April 2007 - 02:44 PM

We have a Dell Inspiron 6400 in our office that is typically connected to my desktop through a Linksys wireless router. This laptop has been performing quite well until today. It is connecting to the router and the internet (e-mail's a bit slow, but it is connecting). However, it is not connecting to our printer, which is wire-connected to my desktop.

I tried deleting the printer from the list and adding back through the add printers wizard. However, when I go to search the network for the printer, it stalls at Microsoft Windows Network, and is not recognizing anything beyond there. I also tried going into My Network Places on the laptop, and it again recognizes nothing. The user says he has not installed or activated any new antivirus or firewalls, nor have I. This laptop was connecting fine on Monday. We also have another laptop in the office that is also connecting just fine, and of course my desktop is not having any issues either.

The laptop is loaded with Windows XP, and it has an IntelPro Wireless card.

Any assistance would be greatly appreciated.

ETA: He took his McAfee Firewall down, and now he is able to print, but he's very uncomfortable not having a firewall up.

Edited by tambralyn, 05 April 2007 - 03:13 PM.


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#2 garmanma

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Posted 05 April 2007 - 05:52 PM

You'll have to configure McAfee to allow for printer sharing. I'm not familiar with McAfee at all. Do you still have your manual?
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