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Ie_updater.exe Hijack Culminating In "blue Screen" Crash


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4 replies to this topic

#1 dennis_f

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Posted 03 April 2007 - 07:07 PM

Hi there...

I've had some experience with viruses before, and I suspected I had one last week (i noticed some strange memory usage in TaskManager,and my computer kept freezing. When it didn't freeze, my web browsers were getting re-routed, and my hotmail windows kept closing).

I read and went through all of your "pre-posting Hijackthis" steps, and thought I was cleaned up. I run Spybot and Ad-aware every couple of days. I ran Ewido most of last week.

On monday morning I experienced a complete crash. On reboot I keep getting the "blue screen" telling me that "ntldr.sys is experiencing problems" or "ndis.sys is experiencing problems".

I did manage to reboot by unplugging my internet cable. However, after a few minutes the computer crashed again. I've tried to reboot several times: when the cable is connected the computer crashes immediately; if the cable is unplugged, the machine crashes after a few minutes of operation.

I kept trying to reboot with the cable unplugged so that I could search for suspicious files. I scanned all of my folders and found a bunch of new files: - ie_updater.exe in docs and settings; cp141.nls in the temp folder; wmplayer.dll in the temp folder; abc123.pid in local settings/temp.

I also found a new folder in local settings/temp: WERa8df.dir00. This folder contains sysdata.xml & mini040207-01.tmp

I am able to reboot in safemode, so I ran Spybot, Adaware, (both turned up 'nothing') and Hijackthis.

Please help. I understand how busy you guys are, but I'm a student and my computer is my livelihood right now. All my end of term work is sitting there waiting for me to finish it (aaah!).

Thanks everyone. Here's my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:02:40 AM, on 4/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\D\Desktop\hijackthis\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\WinPortrait\wpctrl.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: MagicTune.lnk = C:\Program Files\Portrait Displays\MagicTune\DTHtml.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{D51DDA7B-1A4B-4371-ADB6-79DAA825C9A7}: Domain = uwaterloo.ca
O20 - AppInit_DLLs:
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Portrait Displays\MagicTune\dtsrvc.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ieupdater22 (Microsoft IEUpdater22) - Unknown owner - C:\Documents and Settings\D\ie_updater.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PC-cillin PersonalFirewall (PCCPFW) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe

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#2 Rahina

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Posted 06 April 2007 - 07:43 AM

Hello There Dennis F! :thumbsup: My Name is rahina Rescue and i will be helpign you with your malware issues.

We Have to move Hijackthis to it's own folder because In it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later

Click START>My Computer >right click Local Disk (usually (C:) for most people)>Explore.
Right click an open area in the main panel.
Select New > Folder.
Type in HJT & press Enter

Now We have Created C:\HJT\ folder. Put your HijackThis.exe there, and double click to run it.

Please Post a Fresh Hijackthis log in your next reply.
[ Antivirus ] [ Firewall ] [ Spywareblaster ] [ Malwarebytes Anti-Malware ] [ Windows update ] [ Firefox ] [ WinPatrol ] [ ATF Cleaner ]

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#3 dennis_f

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Posted 09 April 2007 - 03:01 PM

Rahina -

Thanks so much for getting in touch with me, and sorry for my delay in getting back to you: I took the long weekend off and was away from my computer.

As it turns out, a friend of mine hooked me up with an IT friend of theirs from the software company they work for, and he managed to clean up my machine over the past week.

I should have contacted you and asked you to close this post, but as I said, I was away for the weekend.

Thanks again for getting back to me. And thanks for all the great work you do: a friend connected me to your website, and I'm aware of all the great volunteer work you guys do.

Thanks so much, Dennis.

#4 Rahina

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Posted 09 April 2007 - 11:25 PM

Hey Dennis, Nice to hear that you computer is running better now, I will conctact a moderator to close this topic :thumbsup:
[ Antivirus ] [ Firewall ] [ Spywareblaster ] [ Malwarebytes Anti-Malware ] [ Windows update ] [ Firefox ] [ WinPatrol ] [ ATF Cleaner ]

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#5 illukka

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Posted 19 April 2007 - 02:44 AM

as the problem here seems to be resolved this topic is now closed
to get it reopened PM a staff member with the address of this thread.
this applies to the topic starter only, everyone else with similar problems start a new topic.

glad we could helpc
thank you Rahina Rescue :thumbsup:
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