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Infected With Trojan.bho.ak Plus ?


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8 replies to this topic

#1 Granolabar

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Posted 01 April 2007 - 07:57 PM

I am getting various random pop-ups, my network has slowed way down, and some of the clean-up programs recommended have found problems as noted below. This computer is running windows XP and is on a wireless network (using WPA-PSK security). On boot-up I also get error messages "The specified module could not be found" - one for KHIFFG.DLL and ond for rqrrpom.dll. Further, Ad-Aware won't update (ad-aware states there is an error and update cannot be performed) and I don't know if my program is corrupted or being blocked by one of these programs. As I am typing this, my AVG anti-spyware monitor popped up with found malware called downloader.agent.bjk as \documents and.....\temp\tmp9.tmp.exe.

I've run the following, in the order shown:

CC Cleaner to remove temp files, etc.

Ad-aware (the latest update I could get is 3/19/2007) - it found SPYDAWN and removed it. Reboot and reran Ad-Aware with nothing found

Spybot (with the latest update) - found and deleted smitfraud-C.toolbar888 and win23.PE

AVG Anti-Spyware -it has found problems in the past which it looks like now have not been fully removed. When I ran it today, it found nothing.

RegCure to clean up registry problems. Found and cleaned many broken links and missing files.

Tried to run Housecall as suggested but I could not get it to work (using IE 6.0)

Tried to run Panda AV as suggested but I could not get it to work (again using IE 6.0)

Ran Bit Defender as suggested - it found but could not delete Windows\Sys32\kbdkup.dll (referenced memscan: trojan.bho.ak). Attempted to delete that file from safe mode but was not allowed access even from administrator acct.. Bit defender also found and deleted \Documents and Settings\...\temp\tmp5B.tmp.exe (referenced to trojan.downloader.agent.amm) and \Documents and Settings\...\temp internet files\ie_updater.exe .

Macaffee Stinger 2.6 - found nothing


Any help you can provide to cleaning my computer would be most appreciated. Below is listed my HijackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 5:29:52 PM, on 4/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\acs.exe
G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\avgas.exe
G:\Netgear\wlancfg5.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Network Associates\VirusScan\SCAN32.EXE
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
G:\Utilities\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {385be4ea-a636-4a8a-80ae-78bc0971bf03} - C:\WINDOWS\system32\kbdkup.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - G:\Utilities\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\khiffg.dll",setvm
O4 - Global Startup: NETGEAR WG311T Smart Wizard.lnk = G:\Netgear\wlancfg5.exe
O4 - Global Startup: Microsoft Office.lnk = G:\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: kbdkup - C:\WINDOWS\SYSTEM32\kbdkup.dll
O20 - Winlogon Notify: partnershipreg - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: ieupdater22 (Microsoft IEUpdater22) - Unknown owner - C:\Documents and Settings\alex\ie_updater.exe (file missing)
O23 - Service: Registry Management Service (RegManServ) - Unknown owner - \\Den\den programs\Utilities\Advanced Registry Doctor\RegManServ.exe (file missing)


THANK YOU.

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#2 Blade81

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Posted 02 April 2007 - 11:28 AM

Hi and welcome to the Board

I'm Blade and I am going to try to help you with your problem. Please take a note of five things.

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.


I recommend to print/save these instructions since you won't be able to access them while in safe mode.


Please download
VundoFix.exe
to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files,
    click YES
  • Once you click yes, your desktop will go blank as it starts removing
    Vundo.
  • When completed, it will prompt that it will reboot your computer,
    click OK.
  • Please post the contents of C:\vundofix.txt and a new
    HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from
Click the Scan for Vundo button.

when VundoFix appears at reboot.

Start hjt, click do a system scan only, check:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {385be4ea-a636-4a8a-80ae-78bc0971bf03} - C:\WINDOWS\system32\kbdkup.dll
O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\khiffg.dll",setvm
O20 - Winlogon Notify: kbdkup - C:\WINDOWS\SYSTEM32\kbdkup.dll
O20 - Winlogon Notify: partnershipreg - C:\WINDOWS\
O23 - Service: ieupdater22 (Microsoft IEUpdater22) - Unknown owner - C:\Documents and Settings\alex\ie_updater.exe (file missing)

Close all browsers and other windows. Click fix checked.

Creating & executing batch file
-------------------------------

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop. (If you are still unsure on how to do this there is a little tutorial with pictures here)
@echo off
sc stop "Microsoft IEUpdater22"
sc delete "Microsoft IEUpdater22"

Double-click on fixes.bat file to execute it.


Launch AVG Anti-Spyware
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Don't run AVG yet. Will do it a bit later.


Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop. Don't run ATF yet. Will do it a bit later.


==============================

Reboot into safe mode (press F8 before Windows' loading screen and select safe mode)

Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.


Deleting files & folders
------------------------

Delete following files (if found):
C:\WINDOWS\system32\kbdkup.dll
C:\WINDOWS\khiffg.dll
C:\Documents and Settings\alex\ie_updater.exe

Use Windows search and look for partnership.dll. Delete if found.

Running temp cleaner & AVG Anti-Spyware
---------------------------------------

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the
    Save Scan Report
    button before you did hit the
    Apply all Actions
    button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Posted Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.


Post
  • AVG Anti-Spyware log
  • a fresh HJT log
  • the contents of C:\vundofix.txt.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Granolabar

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Posted 02 April 2007 - 02:12 PM

Blade - thanks for your help. I am at work right now but as soon as I get home I will work through your instructions. I don't see anything that looks scary so I think I should be able to accomplish what you've outlined. I'll reply back with the requested logfiles.

Thanks again.

#4 Granolabar

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Posted 02 April 2007 - 08:34 PM

Blade - I followed your instructions and have attached logfiles as requested:

Content of AVG Anti-Spyware Log -

None. No problems were found when I ran AVG so no log was created. I had to manually update the database as instructed (I think because I had the latest already updated automatically but I manually updated the latest anyway just to be sure).

Content of VundoFix:

VundoFix V6.3.12

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 10:09:35 PM 3/4/2007

Listing files found while scanning....

C:\WINDOWS\SYSTEM32\aixqxbeu.dll
C:\WINDOWS\SYSTEM32\fccaawx.dll
C:\WINDOWS\SYSTEM32\oonmp.ini
C:\WINDOWS\SYSTEM32\pmnoo.dll
C:\WINDOWS\SYSTEM32\sctmfwrv.dll
C:\WINDOWS\SYSTEM32\svutv.bak1
C:\WINDOWS\SYSTEM32\svutv.ini
C:\WINDOWS\SYSTEM32\timushun.exe
C:\WINDOWS\system32\vtuvs.dll

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\aixqxbeu.dll
C:\WINDOWS\SYSTEM32\aixqxbeu.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\fccaawx.dll
C:\WINDOWS\SYSTEM32\fccaawx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\SYSTEM32\oonmp.ini
C:\WINDOWS\SYSTEM32\oonmp.ini Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\pmnoo.dll
C:\WINDOWS\SYSTEM32\pmnoo.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\sctmfwrv.dll
C:\WINDOWS\SYSTEM32\sctmfwrv.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\svutv.bak1
C:\WINDOWS\SYSTEM32\svutv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\svutv.ini
C:\WINDOWS\SYSTEM32\svutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\timushun.exe
C:\WINDOWS\SYSTEM32\timushun.exe Has been deleted!

Attempting to delete C:\WINDOWS\system32\vtuvs.dll
C:\WINDOWS\system32\vtuvs.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\fccaawx.dll
C:\WINDOWS\SYSTEM32\fccaawx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\SYSTEM32\svutv.ini
C:\WINDOWS\SYSTEM32\svutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\vtuvs.dll
C:\WINDOWS\system32\vtuvs.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.12

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 9:40:31 AM 3/5/2007

Listing files found while scanning....

No infected files were found.


VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 5:00:09 PM 4/2/2007

Listing files found while scanning....

C:\WINDOWS\SYSTEM32\kbdkup.dll

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\kbdkup.dll
C:\WINDOWS\SYSTEM32\kbdkup.dll Could not be deleted.

Performing Repairs to the registry.
Done!

VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 5:07:57 PM 4/2/2007

Listing files found while scanning....

C:\WINDOWS\SYSTEM32\kbdkup.dll

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\kbdkup.dll
C:\WINDOWS\SYSTEM32\kbdkup.dll Has been deleted!

Performing Repairs to the registry.
Done!

Content of HJT log

Logfile of HijackThis v1.99.1
Scan saved at 6:22:31 PM, on 4/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\acs.exe
G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
G:\Netgear\wlancfg5.exe
C:\WINDOWS\System32\svchost.exe
G:\Utilities\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - G:\Utilities\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - Global Startup: NETGEAR WG311T Smart Wizard.lnk = G:\Netgear\wlancfg5.exe
O4 - Global Startup: Microsoft Office.lnk = G:\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Registry Management Service (RegManServ) - Unknown owner - \\Den\den programs\Utilities\Advanced Registry Doctor\RegManServ.exe (file missing)


Please let me know what I need to do next.

Thanks very much for spending the time to help me.

#5 Blade81

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Posted 03 April 2007 - 08:28 AM

Good. :thumbsup: Let's do a couple of things.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u1.
  • Scroll down to where it says
    The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the
    Download
    button to the right.
  • Check the box that says:
    Accept License Agreement.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once the scan is complete, Right Click inside the listbox (white box) and click add more files
  • Copy&Paste the 2 entries below into the top 2 boxes
  • C:\WINDOWS\SYSTEM32\fccaawx.dll
  • C:\WINDOWS\system32\xwaaccf.*
  • Click Add Files and Click Close Window
  • Click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from
Click the Scan for Vundo button.
when VundoFix appears at reboot.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#6 Granolabar

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Posted 03 April 2007 - 07:50 PM

Hi Blade - I updated JAVA as instructed. VUNDO.FIX did not find any infected files before I added the two as instructed.

Here is the contents of VundoFix.TXT


VundoFix V6.3.12

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 10:09:35 PM 3/4/2007

Listing files found while scanning....

C:\WINDOWS\SYSTEM32\aixqxbeu.dll
C:\WINDOWS\SYSTEM32\fccaawx.dll
C:\WINDOWS\SYSTEM32\oonmp.ini
C:\WINDOWS\SYSTEM32\pmnoo.dll
C:\WINDOWS\SYSTEM32\sctmfwrv.dll
C:\WINDOWS\SYSTEM32\svutv.bak1
C:\WINDOWS\SYSTEM32\svutv.ini
C:\WINDOWS\SYSTEM32\timushun.exe
C:\WINDOWS\system32\vtuvs.dll

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\aixqxbeu.dll
C:\WINDOWS\SYSTEM32\aixqxbeu.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\fccaawx.dll
C:\WINDOWS\SYSTEM32\fccaawx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\SYSTEM32\oonmp.ini
C:\WINDOWS\SYSTEM32\oonmp.ini Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\pmnoo.dll
C:\WINDOWS\SYSTEM32\pmnoo.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\sctmfwrv.dll
C:\WINDOWS\SYSTEM32\sctmfwrv.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\svutv.bak1
C:\WINDOWS\SYSTEM32\svutv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\svutv.ini
C:\WINDOWS\SYSTEM32\svutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\timushun.exe
C:\WINDOWS\SYSTEM32\timushun.exe Has been deleted!

Attempting to delete C:\WINDOWS\system32\vtuvs.dll
C:\WINDOWS\system32\vtuvs.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\fccaawx.dll
C:\WINDOWS\SYSTEM32\fccaawx.dll Could not be deleted.

Attempting to delete C:\WINDOWS\SYSTEM32\svutv.ini
C:\WINDOWS\SYSTEM32\svutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\vtuvs.dll
C:\WINDOWS\system32\vtuvs.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.12

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 9:40:31 AM 3/5/2007

Listing files found while scanning....

No infected files were found.


VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 5:00:09 PM 4/2/2007

Listing files found while scanning....

C:\WINDOWS\SYSTEM32\kbdkup.dll

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\kbdkup.dll
C:\WINDOWS\SYSTEM32\kbdkup.dll Could not be deleted.

Performing Repairs to the registry.
Done!

VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 5:07:57 PM 4/2/2007

Listing files found while scanning....

C:\WINDOWS\SYSTEM32\kbdkup.dll

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\kbdkup.dll
C:\WINDOWS\SYSTEM32\kbdkup.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 5:29:53 PM 4/3/2007

Listing files found while scanning....

No infected files were found.


VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Scan started at 5:33:01 PM 4/3/2007

Listing files found while scanning....

No infected files were found.


Beginning removal...

Performing Repairs to the registry.
Done!


Here's the HJT log

Logfile of HijackThis v1.99.1
Scan saved at 5:39:38 PM, on 4/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\acs.exe
G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
G:\Netgear\wlancfg5.exe
C:\WINDOWS\System32\svchost.exe
G:\Utilities\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - G:\Utilities\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - Global Startup: NETGEAR WG311T Smart Wizard.lnk = G:\Netgear\wlancfg5.exe
O4 - Global Startup: Microsoft Office.lnk = G:\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - G:\Utilities\AVGAntiSpyware\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Registry Management Service (RegManServ) - Unknown owner - \\Den\den programs\Utilities\Advanced Registry Doctor\RegManServ.exe (file missing)


Anything more to do ?

Thanks again for your help.

#7 Blade81

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Posted 04 April 2007 - 09:01 AM

Delete this if found:
C:\WINDOWS\SYSTEM32\fccaawx.dll


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



We need to re hide system files. To do so, please follow the steps below:
  • Double-click My Computer.
  • Click the Tools menu, and then click Folder Options.
  • Click the View tab.
  • Put a check by
    Hide file extensions for known file types.
  • Under the
    Hidden files
    folder, select
    Show hidden files and folders.
  • Check
    Hide protected operating system files.
  • Click Apply, and then click OK.
UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • Download iespyad
    It puts many bad webpages on your restricted zones list. This means that you can still view the
    bad
    webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
    If you need help understanding how it works, there is a tutorial here
    Download it here
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button (at the lower left hand corner of your screen)
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then double-click it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok
  • Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Stand up and be Counted.

NOW is the time you can start to hit back at the people who infected you.
Posted Image
Please take the time to go and complain - that forum has a topic for your infection which is WinAntivirus 2006 please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agances that something will get done.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#8 Granolabar

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Posted 05 April 2007 - 12:09 AM

Blade - thanks so very much for your help. Everything seems to be working ok now. I've done most of what you suggest to make my system more secure and I'll finish the rest tomorrow.

My best wishes to you for a happy life. You are doing a wonderful service and deserve only the best.

Thanks again, Granolabar.

#9 Blade81

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Posted 05 April 2007 - 06:26 AM

You're welcome Granolabar :thumbsup:

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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