Lauren. First are you signed in as Administrato?
Second where is this file located. The Path?
I am not to familar with young ones these days so I need to know if this was a game or something like that he installed?
If so was it on Roxie?
From what I have read the area where this file is like a restricted area
I can not figure out how the file got there but you may want to try and do a search from Start and see if it brings it up and then click onto it from there. You should get access to it then
.Give us the Version of Windows that you are using and also the model.
These errors can be looked up on the Manufacturer
How long is the File name that you want ot get rid of. Sometimes if you assign a long file name your memory can not read it and will cause this to happen.
Do have Photo Shop or Adobe?
Try the suggestions above and then let us know what happens
Thank you Jitaa