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Computer Slowing Down And Locking Me Out


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#1 ifishskies

ifishskies

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Posted 01 April 2007 - 11:40 AM

My computer started slowing down lately and now I cannot access my netzero email. Yesterday my computer locked me out and would not allow me to enter my password to open it. I had to cut its power!

These are two entries from the HJT log file that I do not understand:

O11 - Options group: [INTERNATIONAL] International*

O17 - HKLM\System\CCS\Services\Tcpip\..\{B5CBACD1-0050-4323-80FC-A479905814F8}: NameServer = 64.136.28.120 64.136.20.120

Should I post the entire log file or should I let HJT fix these? I have followed all the pre-instructions as far as the computer would allow - bit defender was "not found", panda loads without end, and house call crashed the browser page. The only hting I did not try - I dislike McAffee (nothing personal) and did not try it.

I updated PCTOOLS, Norton, Spybot, and AdAware and they all find nothing - only sdoctor chose not to fix two problems - I couldn't figure out what they were. I "allow" my bank, Norton, and Windows update in the sdoctor settings.

Thanks for any help,

ifishskies
><((())*>
ifishskies ><(())*>

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#2 ifishskies

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Posted 01 April 2007 - 01:05 PM

This is the log file from my sick computer:

Logfile of HijackThis v1.99.1
Scan saved at 9:03:36 AM, on 4/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\PROGRA~1\DELLSU~1\DSAgnt.exe
C:\Program Files\NetZero\exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\Web Tools\CKA.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.crh.noaa.gov/ifps/MapClick.php?...MN&site=MPX
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkassociates.com;*photosite.com;*.dir.untd.com;*.prod.untd.com;m.2mdn.net;cf.netzero.net;qs.netzero.net;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup-Blocker Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\PROGRA~1\DELLSU~1\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Symantec\Web Tools\CKA.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\RunOnce: [untd_recovery] "C:\Program Files\NetZero\qsacc\x1exec.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxdm006CVUS
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1143172742706
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {EF6E7E56-9229-4C73-AAD0-15316405DB95} (Easy Photo Uploader) - http://ifishskies.photosite.com/~site/Uplo...oadBox_live.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B5CBACD1-0050-4323-80FC-A479905814F8}: NameServer = 64.136.28.120 64.136.20.120
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: sstqn - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Maybe its normal and my recent upgrade to the latest PCTools SpyWare Doctor and IE7 is at the root of the no email access problem?

Thanks for any advice.

ifishskies
ifishskies ><(())*>

#3 ifishskies

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Posted 02 April 2007 - 05:10 PM

Hello previous post viewers.

McAfee Stinger found nothing either. PC Tools advised me to uninstall Spyware Doctor and re-install the previous version until tomorrow when a new and improved current version is available.

Is it safe to assume that there is nothing wrong that can be found with the HJT log file?

Thanks
ifishskies ><(())*>

#4 Papakid

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Posted 09 April 2007 - 09:29 PM

Hi ifishskies,

Our apologies for the delay. If you still require help, please post a new fresh log so I can see if anything has changed. I see only one item that looks like a leftover from a previous infection but I will know more when I see the new log. Let me know what you may have done and what problems you are having now.

The thing about people

is they change

when they walk away.--Mipso


#5 ifishskies

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Posted 15 April 2007 - 11:49 AM

Thanks for the reply. My computer is not as slow anymore after disabling some start-up programs and running lots of new scanners/malware removers. I updated Windows, updated and ran Norton AV, AdAware SE, Spyboit S & D, Stinger, & PC Tools.

I ran Trend-micro online scanner / removal tool 2 times and it found ADWARE_BHO_MYWAY, ADWARE_COUPONS, ADWARE_BHO_IEHELPER, ADW_FUNWEB.Q, & ADWARE_FUNWEBPRODUCTS. It found ADWARE_COUPONS and ADW_FUNWEB.Q both times.

I dowloaded and ran CCleaner.

Panda would hang up on C:\gdiplus.dll and shut down the browser after having found 3 hijacking tools/rootkits and 2 spware. eTrust locked up windows and quit loading.

Finally, I downloaded AVG and ran in safe mode - nothing found.

My old dell e773c plug and play crt is still dim. I have tried optimizing the settings and I had to tweak the display advanced settings so I can read it - Arial Black font, brightest contrasting colors, etc.

The bigger problem I discovered was that I am not able to restore my system back more than one day or less. Is this normal? I tried both Windows system restore and Norton Go Back to try and fix this situation and they both failed to restore to their own safe points.

Here is the latest HJT log; is it clean?

Logfile of HijackThis v1.99.1
Scan saved at 8:47:59 PM, on 4/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Documents and Settings\Dave\Desktop\Security\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\NetZero\exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\Web Tools\CKA.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\NetZero\exec.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.crh.noaa.gov/ifps/MapClick.php?...MN&site=MPX
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup-Blocker Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Symantec\Web Tools\CKA.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\RunOnce: [untd_recovery] "C:\Program Files\NetZero\qsacc\x1exec.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxdm006CVUS
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1143172742706
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {EF6E7E56-9229-4C73-AAD0-15316405DB95} (Easy Photo Uploader) - http://ifishskies.photosite.com/~site/Uplo...oadBox_live.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: sstqn - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Documents and Settings\Dave\Desktop\Security\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thanks again for any help or advice. I am learning a lot throught this and other forums.

IFISHSKIES
ifishskies ><(())*>

#6 Papakid

Papakid

    Guru at being a Newbie


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Posted 15 April 2007 - 07:09 PM

Hi ifishskies,

Hm, where to begin. Please don't be offended but I need to ask you to slowdown and don't make changes to your system until you hear back from me. We need to take this in phases a few steps at a time. I appreciate that you are learning by reading around in the forums but every system is different and unique--what works for someone else may not work for you, especially with HijackThis--you may see some things that might work for you but unless you really know what you are doing, you can make some mistakes that will make things worse.

I need for you to follow my instructions exactly and in order given. There are reasons behind everything I ask you to do--I will try to explain some of it but won't always have time. If you don't do what I ask or go and do something else I don't know about, then I won't know if some of what I wanted you to do works. And if I don't ask you to fix something, then it's OK for it to be on your computer.

Also, HijackThis is primarily used to analyse and remove malware, it can help in diagnosing some other problems but it is not designed to be a fix-all or system tweaker. So things like your monitor going dim I won't be able to help you with. I'll be happy, tho to assist you with anything else that I can or refer you to another area of this forum where you can get better help if it's not malware or security related.

You've listed two separate sets of problems. Did you solve what you were concerned about in your first post? Some of it sounds like software conflicts--primary suspects are Norton stuff and NetZero. However you do have signs of malware--even tho they may be leftovers--so let's start out by fixing what I can see and getting some more information.

Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Download and install AVG Anti-Spyware v7.5.
  • After download, double click on the file to launch the install process.
  • Choose a language, click "OK" and then click "Next".
  • Read the "License Agreement" and click "I Agree".
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
  • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update". Wait until you see the "Update successful" message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here.
  • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them unaccessible for doing a scan. If this is the case, then you may have to run your scan in normal mode--let me know if so.)

Scan with AVG Anti-Spyware as follows:
  • Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
  • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
  • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  • Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can can continue to use as an on-demand scanner or you may purchase a license to use the full version.

Reboot normally and Scan again with HijackThis and put a checkmark next to the following entries if still present:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O20 - Winlogon Notify: sstqn - C:\WINDOWS\


Close all other windows--you should only see HijackThis on your Desktop and Taskbar--and then click the "Fix checked" button then restart your computer.

Before running the next tool, open Norton and disable Script Blocking--this may be what interfered with your other scans you were having trouble with, if not Norton's self-protection as a whole. Be sure to re-enable when finished.

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your next reply. If you have any problems with the logs, both can be found in C:\Deckard\System Scanner.
Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.

So in your next post I need to see these logs.

1. vundofix.txt
2. AVGAS log
3. DSS logs

Then we'll go from there. Let me know of any change in your computers behavior.

The thing about people

is they change

when they walk away.--Mipso


#7 ifishskies

ifishskies
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Posted 17 April 2007 - 08:36 PM

Thanks for your reply and the reminder; I am not offended at all. I am aware that what I lack in useful knowledge I try to compensate for with perilous aptitude.

Did you solve what you were concerned about in your first post?

The computer has not locked me out since the first post. The computer is not as slow as it was at the time of my first post. I am able to access my NetZero email now.
Please suggest sources of information for “monitor un-dimming”. It is maddening to me that I cannot resolve such a seemingly simple problem! If you think it would help, I could submit a “screenshot” to PC Tools as they have requested me to do. All of the computers symptoms (behaviours) began after I re-subscribed and downloaded the then updated PC Tools Spyware Doctor – which could just be coincidence I suppose?

I need for you to follow my instructions exactly and in order given.

Although your instructions were followed by me, my computer was not as cooperative. Your anticipated results varied somewhat from the computers results. Therefore, following your instructions exactly was not possible. I can provide the details of the differences if needed.

So in your next post I need to see these logs.

1. vundofix.txt


VundoFix V6.3.19

Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 7:11:02 PM 4/16/2007
Listing files found while scanning....
No infected files were found.
Beginning removal...

2. AVGAS log

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:46:03 AM 4/17/2007
+ Scan result:
C:\RECYCLER\NPROTECT\01761571.ZIP/illegal_adv_uninstall.exe -> Not-A-Virus.Hoax.Win32.Renos.dv : Cleaned with backup (quarantined).
C:\Documents and Settings\Dave\Cookies\dave@revsci[2].txt -> TrackingCookie.Revsci : Cleaned.
::Report end

3. DSS logs

main.txt


Deckard's System Scanner v20070411.38
Run by Dave on 2007-04-17 at 18:33:57
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
97: 2007-04-17 23:34:02 UTC - RP438 - Deckard's System Scanner Restore Point
96: 2007-04-17 13:14:47 UTC - RP437 - System Checkpoint
95: 2007-04-16 02:19:41 UTC - RP436 - System Checkpoint
94: 2007-04-15 01:45:33 UTC - RP435 - Made by Registry Mechanic
93: 2007-04-15 00:55:45 UTC - RP434 - Software Distribution Service 2.0

-- First Restore Point --
1: 2007-01-18 04:55:37 UTC - RP342 - System Checkpoint

Backed up registry hives.

Performed disk cleanup.

-- HijackThis (run as Dave.exe) ------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 6:35:20 PM, on 4/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\Web Tools\CKA.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Documents and Settings\Dave\Desktop\dss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\HJT\Dave.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.crh.noaa.gov/ifps/MapClick.php?...MN&site=MPX
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup-Blocker Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SDTray] C:\Program Files\Spyware Doctor\SDTrayApp.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Symantec\Web Tools\CKA.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxdm006CVUS
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1143172742706
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {EF6E7E56-9229-4C73-AAD0-15316405DB95} (Easy Photo Uploader) - http://ifishskies.photosite.com/~site/Uplo...oadBox_live.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

-- HijackThis Fixed Entries (C:\HJT\backups\) ----------------------------------

backup-20070417-070008-341 O20 - Winlogon Notify: sstqn - C:\WINDOWS\
backup-20070417-070008-436 O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 drvmcdb - c:\windows\system32\drivers\drvmcdb.sys
R0 GBDevice - c:\windows\system32\drivers\gbdevice.sys
R0 GoBack2K - c:\windows\system32\drivers\goback2k.sys
R1 IKFileFlt (File Filter Driver) - c:\windows\system32\drivers\ikfileflt.sys
R1 IKFileSec (File Security Driver) - c:\windows\system32\drivers\ikfilesec.sys
R1 IkSysFlt (System Filter Driver) - c:\windows\system32\drivers\iksysflt.sys
R1 IKSysSec (System Security Driver) - c:\windows\system32\drivers\iksyssec.sys
R1 sscdbhk5 - c:\windows\system32\drivers\sscdbhk5.sys
R1 ssrtln - c:\windows\system32\drivers\ssrtln.sys
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys
R2 BCMNTIO - c:\program files\checkit\diagnostics\bcmntio.sys
R2 drvnddm - c:\windows\system32\drivers\drvnddm.sys
R2 dsunidrv (DellSupport UniDriver) - c:\windows\system32\drivers\dsunidrv.sys
R2 GBFSHook - c:\windows\system32\drivers\gbfshook.sys
R2 MAPMEM - c:\program files\checkit\diagnostics\mapmem.sys
R2 tfsnboio - c:\windows\system32\dla\tfsnboio.sys
R2 tfsncofs - c:\windows\system32\dla\tfsncofs.sys
R2 tfsndrct - c:\windows\system32\dla\tfsndrct.sys
R2 tfsndres - c:\windows\system32\dla\tfsndres.sys
R2 tfsnifs - c:\windows\system32\dla\tfsnifs.sys
R2 tfsnopio - c:\windows\system32\dla\tfsnopio.sys
R2 tfsnpool - c:\windows\system32\dla\tfsnpool.sys
R2 tfsnudf - c:\windows\system32\dla\tfsnudf.sys
R2 tfsnudfa - c:\windows\system32\dla\tfsnudfa.sys
R2 tmcomm - c:\windows\system32\drivers\tmcomm.sys
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys
R3 ialm - c:\windows\system32\drivers\ialmnt5.sys
R3 MODEMCSA (Unimodem Streaming Filter Device) - c:\windows\system32\drivers\modemcsa.sys
R3 mohfilt - c:\windows\system32\drivers\mohfilt.sys
R3 senfilt - c:\windows\system32\drivers\senfilt.sys
R3 smwdm - c:\windows\system32\drivers\smwdm.sys

S3 SDdriver - c:\windows\system32\drivers\sddriver.sys
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)
S4 cbidf - c:\windows\system32\drivers\cbidf2k.sys
S4 dac2w2k - c:\windows\system32\drivers\dac2w2k.sys

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 GBPoll (GoBack Polling Service) - "c:\program files\norton systemworks\norton goback\gbpoll.exe"
R2 ISSVC - "c:\program files\norton internet security\issvc.exe"
R2 sdAuxService (Spyware Doctor Auxiliary Service) - c:\program files\spyware doctor\svcntaux.exe
R2 sdCoreService (Spyware Doctor Service) - c:\program files\spyware doctor\swdsvc.exe
R2 Speed Disk service - c:\progra~1\norton~2\norton~1\speedd~1\nopdb.exe

S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe"

-- Scheduled Tasks -------------------------------------------------------------

2007-04-14 00:00:00 306 --a------ C:\WINDOWS\Tasks\Symantec Drmc.job<SYMANT~2.JOB>
2007-03-20 17:51:50 290 --a------ C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job<NORTON~2.JOB>
2007-03-20 17:51:49 546 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Dave.job<NORTON~1.JOB>

-- Files created between 2007-03-17 and 2007-04-17 -----------------------------

2007-04-16 19:11:02 0 d-------- C:\VundoFix Backups<VUNDOF~1>
2007-04-14 11:57:25 3968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-04-13 22:48:57 76560 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys
2007-04-13 18:13:26 0 d-------- C:\Program Files\Windows Live Safety Center<WINDOW~4>
2007-04-12 22:12:32 0 d-------- C:\WINDOWS\system32\ActiveScan<ACTIVE~1>
2007-04-12 18:21:53 0 d-------- C:\Program Files\CCleaner
2007-04-12 18:01:12 0 d-------- C:\Program Files\DellSupport<DELLSU~2>
2007-04-03 22:06:59 26064 --a------ C:\WINDOWS\system32\drivers\kcom.sys
2007-04-03 22:06:59 83536 --a------ C:\WINDOWS\system32\drivers\iksyssec.sys
2007-04-03 22:06:59 59984 --a------ C:\WINDOWS\system32\drivers\iksysflt.sys
2007-04-03 22:06:59 52304 --a------ C:\WINDOWS\system32\drivers\ikfilesec.sys<IKFILE~2.SYS>
2007-04-03 22:06:59 39248 --a------ C:\WINDOWS\system32\drivers\ikfileflt.sys<IKFILE~1.SYS>
2007-04-03 22:06:49 0 d-------- C:\Program Files\Spyware Doctor<SPYWAR~1>
2007-04-01 08:37:28 0 d-------- C:\HJT
2007-04-01 08:23:41 0 d-------- C:\Documents and Settings\Dave\.housecall6.6<HOUSEC~1.6>
2007-03-28 18:41:32 517848 --a------ C:\WINDOWS\system32\SymNeti.dll
2007-03-28 18:41:28 132824 --a------ C:\WINDOWS\system32\SymRedir.dll
2007-03-28 18:41:26 266552 --a------ C:\WINDOWS\system32\drivers\symtdi.sys
2007-03-28 18:41:24 18904 --a------ C:\WINDOWS\system32\drivers\symredrv.sys
2007-03-28 18:41:20 37016 --a------ C:\WINDOWS\system32\drivers\symids.sys
2007-03-28 18:41:18 47192 --a------ C:\WINDOWS\system32\drivers\symndis.sys
2007-03-28 18:41:14 171928 --a------ C:\WINDOWS\system32\drivers\symfw.sys
2007-03-28 18:41:12 11480 --a------ C:\WINDOWS\system32\drivers\symdns.sys
2007-03-17 17:32:19 0 d-------- C:\Program Files\Common Files\PC Tools<PCTOOL~1>
2007-03-17 17:29:10 626688 --a------ C:\WINDOWS\system32\msvcr80.dll

-- Find3M Report ---------------------------------------------------------------

2007-04-17 17:53:57 0 d-------- C:\Program Files\NetZero
2007-04-16 22:35:35 0 d-------- C:\Program Files\Common Files\Symantec Shared<SYMANT~1>
2007-04-16 22:13:23 0 d-------- C:\Program Files\Norton Internet Security<NORTON~1>
2007-04-13 19:05:32 0 d-------- C:\Program Files\Messenger<MESSEN~1>
2007-04-12 18:12:31 0 d--h----- C:\Documents and Settings\Dave\Application Data\Gtek
2007-04-03 22:41:58 0 d-------- C:\Program Files\Symantec
2007-03-24 14:52:47 0 d-------- C:\Program Files\Connection Wizard<CONNEC~1>
2007-03-20 17:51:50 0 d-------- C:\Program Files\Norton SystemWorks<NORTON~2>
2007-03-17 08:43:01 292864 --a------ C:\WINDOWS\system32\winsrv.dll
2007-03-08 10:36:28 577536 --a------ C:\WINDOWS\system32\user32.dll
2007-03-08 10:36:28 40960 --a------ C:\WINDOWS\system32\mf3216.dll
2007-03-08 10:36:28 281600 --a------ C:\WINDOWS\system32\gdi32.dll
2007-03-08 08:47:48 1843584 --a------ C:\WINDOWS\system32\win32k.sys
2007-02-05 15:17:02 185344 --a------ C:\WINDOWS\system32\upnphost.dll

-- Registry Dump ---------------------------------------------------------------

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"NetZero_uoltray"="C:\\Program Files\\NetZero\\exec.exe regrun"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"Norton SystemWorks"="\"C:\\Program Files\\Norton SystemWorks\\cfgwiz.exe\" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz"
"SymKeepAlive"="C:\\Program Files\\Symantec\\Web Tools\\CKA.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
"DellSupport"="\"C:\\Program Files\\DellSupport\\DSAgnt.exe\" /startup"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\Core\\smax4pnp.exe"
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"SDTray"="C:\\Program Files\\Spyware Doctor\\SDTrayApp.exe"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="hpcmpmgr"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\HP\\hpcoretech\\hpcmpmgr.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="HPWuSchd2"
"hkey"="HKLM"
"command"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="hkcmd"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\system32\\hkcmd.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="igfxpers"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\system32\\igfxpers.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="igfxtray"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\system32\\igfxtray.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ISUSPM"
"hkey"="HKLM"
"command"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="issch"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="mmtask"
"hkey"="HKLM"
"command"="C:\\Program Files\\Musicmatch\\Musicmatch Jukebox\\mmtask.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="qttask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="RealPlay"
"hkey"="HKLM"
"command"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RegistryMechanic]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="jusched"
"hkey"="HKLM"
"command"="C:\\Program Files\\Java\\j2re1.4.2_03\\bin\\jusched.exe"
"inimapping"="0"


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=dword:00000000
"DisableRegistryTools"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoCDBurning"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoViewOnDrive"=dword:00000000

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\sdauxservice
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\sdcoreservice

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0

[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0f231f3a-67be-11db-84e4-9be9400993b3}]
Shell\AutoRun\command E:\JDSecure\Windows\JDSecure31.exe

-- End of Deckard's System Scanner: finished at 2007-04-17 at 18:36:41 ---------

extra.txt

Deckard's System Scanner v20070411.38
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Celeron® CPU 2.66GHz
Percentage of Memory in Use: 41%
Physical Memory (total/avail): 1021.93 MiB / 596.38 MiB
Pagefile Memory (total/avail): 1696.58 MiB / 1167.2 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1993.24 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 70.96 GiB total, 46.57 GiB free.
D: is CDROM (CDFS)

-- Security Center -------------------------------------------------------------

AUOptions is disabled.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton Internet Security v2005 (Symantec Corporation)
AV: Norton Internet Security v2005 (Symantec Corporation)

-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Dave\Application Data
COLLECTIONID=COL8143
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D3000
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HMSERVER=https://wwss1proa.cce.hp.com/wuss/servlet/WUSSServlet
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Dave
ITEMID=dj-22741-15
LANG=1033
LOGONSERVER=\\D3000
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
OSVER=winXPH
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0401
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONID=1129616541197htx60561dc73f9:1071e4a40d4:-459c
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SWUTVER=1.0.22.20030804
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Dave\LOCALS~1\Temp
TIMEOUT=0
TMP=C:\DOCUME~1\Dave\LOCALS~1\Temp
TOOLPATH=/C:\Program%20Files\HP\HP%20Software%20Update\install.htm
UPDATEDIR=C:\DOCUME~1\Dave\LOCALS~1\Temp\rad2FB50.tmp
USERDOMAIN=D3000
USERNAME=Dave
USERPROFILE=C:\Documents and Settings\Dave
VERSION=3.0.5.001
windir=C:\WINDOWS

-- User Profiles ---------------------------------------------------------------

Dave (admin)
Administrator (admin)

-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> MsiExec.exe /I{F543B12A-13F5-487E-9314-F7D25E1BBE3E}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe Atmosphere Player for Acrobat and Adobe Reader --> C:\WINDOWS\atmoUn.exe
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
AOLIcon --> MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
CC_ccProxyExt --> MsiExec.exe /I{DA42FDCA-7C5A-43EF-9A05-CCE148ADF919}
ccCommon --> MsiExec.exe /I{DC367608-64A7-4BF7-92F4-8BAA25BA02DB}
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
ccPxyCore --> MsiExec.exe /I{FC08587A-4F01-4188-819F-F55880022917}
CheckIt Diagnostics --> C:\PROGRA~1\CheckIt\DIAGNO~1\UNWISE.EXE C:\PROGRA~1\CheckIt\DIAGNO~1\INSTALL.LOG
CutePDF Writer 2.6 --> C:\WINDOWS\system32\uninscpw.exe C:\Program Files\
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience --> MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Picture Studio v3.0 --> MsiExec.exe /I{AF06CAE4-C134-44B1-B699-14FBDB63BD37}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Content Portal --> MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
EducateU --> MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
Google Earth --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar5.dll"
HijackThis 1.99.1 --> C:\HJT\HijackThis.exe /uninstall
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{15EE79F4-4ED1-4267-9B0F-351009325D7D}
Intel® 537EP V9x DF PCI Modem --> rundll32 IntelCci.dll,iSMUninstallation "Intel® 537EP V9x DF PCI Modem"
Intel® Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel® PRO Network Adapters and Drivers --> Prounstl.exe
Intel® PROSet for Wired Connections --> MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Lavasoft VX2 Cleaner --> C:\PROGRA~1\Lavasoft\AD-AWA~1\Plugins\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\Plugins\INSTALL.LOG
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Macromedia Flash Player --> MsiExec.exe /X{0456ebd7-5f67-4ab6-852e-63781e3f389c}
Microsoft Office Basic Edition 2003 --> MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Modem Event Monitor --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MSRedist --> MsiExec.exe /I{D1725BDB-BA2B-4503-A8CB-F5C835D743FA}
Musicmatch® Jukebox --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}\setup.exe" -l0x9 -uninst
NetZero Connection Wizard --> "C:\Program Files\Connection Wizard\unInstall.exe"
NetZero Internet --> "C:\Program Files\NetZero\uninst.exe"
NetZeroInstallers --> MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
Norton AntiSpam --> MsiExec.exe /I{3B29A786-5803-4e9e-9B58-3014A5B4E519}
Norton AntiSpam --> MsiExec.exe /I{5677563D-0CB1-485f-9E18-C5025306BB3F}
Norton AntiVirus 2005 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton GoBack 4.02 (Symantec Corporation) --> MsiExec.exe /I{1F76ACFA-22FE-49F6-BC05-F4EC835F48CC}
Norton Internet Security --> MsiExec.exe /I{12E2B9E9-05B1-407d-B0FD-B5F350535125}
Norton Internet Security --> MsiExec.exe /I{449F3A9E-9903-4a0d-A209-08030D45A935}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{526AD5DC-CFC4-4f2a-8442-C84CC91D6C7F}
Norton Internet Security --> MsiExec.exe /I{A93C9E60-29B6-49da-BA21-F70AC6AADE20}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security --> MsiExec.exe /I{FC2C0536-583C-46c0-844A-62CECAE01F22}
Norton Internet Security 2005 (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\SymSetup\{A93C9E60-29B6-49da-BA21-F70AC6AADE20}.exe /X
Norton SystemWorks --> MsiExec.exe /I{9E23C48E-5483-4971-BA50-089F2FABCD66}
Norton SystemWorks 2005 (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\SymSetup\{71E7B3F5-CFAF-4C1E-B494-528E28707937}.exe /X
Norton Utilities --> MsiExec.exe /I{6A7867BA-B7CA-4CC9-ACAB-85BA46865EE5}
Norton WMI Update --> MsiExec.exe /X{E85FA9A1-C241-4698-893B-DD99509B8DB0}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
NSW_DRM_COLLECTION --> MsiExec.exe /I{900B1884-2D6F-4a70-A3C7-C3F4DA873FDB}
overland --> MsiExec.exe /I{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
Photo Click --> MsiExec.exe /I{6E179C77-7335-458D-9537-4F4EAC0181ED}
PowerDVD 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickBooks Simple Start Special Edition --> msiexec.exe /I {F543B12A-13F5-487E-9314-F7D25E1BBE3E} UNIQUE_NAME="atomlimited" QBFULLNAME="QuickBooks Simple Start Special Edition" ADDREMOVE=1
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Registry Mechanic 6.0 --> "C:\Program Files\Registry Mechanic\unins000.exe"
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Spyware Doctor 5.0 --> C:\Program Files\Spyware Doctor\unins000.exe
SpywareBlaster v3.5.1 --> "C:\Documents and Settings\Dave\Desktop\Security\SpywareBlaster\unins000.exe"
Symantec Script Blocking Installer --> MsiExec.exe /I{D327AFC9-7BAA-473A-8319-6EB7A0D40138}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
VX2 Cleaner plug-in for Ad-Aware SE --> C:\PROGRA~1\Lavasoft\AD-AWA~1\Plugins\VX2CLE~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\Plugins\VX2CLE~1\INSTALL.LOG
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Live OneCare safety scanner --> RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT

-- End of Deckard's System Scanner: finished at 2007-04-17 at 18:36:41 ---------

Then we'll go from there. Let me know of any change in your computers behavior.

How am I doing? Where to next…? What are my computers “software conflicts” ‘twixt Net Zero and Norton?

Thanks again for the help.

IFISHSKIES
ifishskies ><(())*>

#8 Papakid

Papakid

    Guru at being a Newbie


  • Malware Response Team
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  • Local time:05:36 AM

Posted 30 April 2007 - 11:13 PM

My apologies for the long delay. I shouldn't tell you not to do any changes and then make you wait so long.

I don't see any more signs of malware. I believe some of the problems you were having were because of a new version of SpywareDoctor that several have been having problems with. You've got two leftover reg entries, I guess from the old version.

Scan again with HijackThis and put a checkmark next to the following entries:

O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)


Close all other windows--you should only see HijackThis on your Desktop and Taskbar--and then click the "Fix checked" button. Reboot then post a new log.

The PCTools people seem to have helped straighten you out and consulting them is a good idea. There is also a support forum here: http://www.pctools.com/forum/index.php

Did you try installing their program that included an AntiVirus? Not a good idea as long as you've got Norton installed. It by itself is a resource hog. I hear the latest version has slimmed up tho. You need to be careful, as every security vendor out there is moving toward suites of programs, SWD is not the only antispyware to include an AV.

All I can tell you is you have some heavy programs on your system that could be clashing but I can only guess what those might be and a solution. As already mentioned, HJT is mostly for finding and removing malware. I just know that a lot of people have reported problems with NetZero software. And popup blockers oftn cause more problems than they solve, so that is one thing to look into.

I have no idea what the monitor problem is caused by other than maybe a bad connection or just being plain worn our or defective. You can ask about those in the Hardware forum. I would suggest posting about the other problems you mentioned in the
Windows XP Home and Professional forum.

The thing about people

is they change

when they walk away.--Mipso


#9 ifishskies

ifishskies
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Posted 11 May 2007 - 08:40 AM

Thank you. The monitor is bad - I'm using my old AcerView and it is brighter and better than the newer Dell. I'm relieved it wasn't software related. As a novice I really appreciate the help and patience. Thanks again...and remember a bad day fishing is better than a good day at work!

ifishskies
ifishskies ><(())*>




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