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9 replies to this topic

#1 beccysmum

beccysmum

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Posted 30 March 2007 - 08:05 PM

Hi

I've followed all instructions and have appended my first HijackThis log below.

Logfile of HijackThis v1.99.1
Scan saved at 01:00:52, on 31/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apple Keyboard Support\KbdMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Brightness.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\oraclexe\app\oracle\product\10.2.0\server\BIN\tnslsnr.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Oracle\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apple_KbdMgr] "C:\Program Files\Apple Keyboard Support\KbdMgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe
O4 - HKLM\..\Run: [Brightness] C:\WINDOWS\system32\Brightness.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking9\Program\ereg.exe" -r "C:\Program Files\Nuance\NaturallySpeaking9\Program\ereg.ini"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [winlog] winlog.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [Help Info Kind Enc] C:\Documents and Settings\All Users\Application Data\CashForHelpInfo\Dvd window.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe (file missing)
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - C:\oraclexe\app\oracle\product\10.2.0\server\BIN\omtsreco.exe
O23 - Service: OracleServiceXE - Oracle Corporation - c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE
O23 - Service: OracleXEClrAgent - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\bin\OraClrAgnt.exe
O23 - Service: OracleXETNSListener - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\BIN\tnslsnr.exe
O23 - Service: RSO3 MiddleTier Service (RSO3MiddleTierService) - Adobe Systems - c:\program files\adobe\robosource control 3\rso3middletierservice.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

thanks
Beccysmum

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#2 RichieUK

RichieUK

    Malware Assassin


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Posted 31 March 2007 - 07:54 AM

Welcome to the BleepingComputer HijackThis forum beccysmum :thumbsup:

Please move HijackThis to a permanent folder on the hard drive such as C:\HJT.
Create a new folder and place your HijackThis.exe inside that folder so that the backups of log changes it creates are saved in the same folder and can be used to reverse any line entry deletion if found to be necessary.
If you run Hijackthis from the desktop, the files it removes will not be backed up properly.

How to create a new folder named HJT
1. Click Start/My Computer,in the 'My Computer' window,open the window in which you want to create the new folder,click on Local Disk C:
2. From the 'File' menu choose 'New'.
3. From the 'New' menu choose 'Folder'.
4. Type the folder name: HJT
5. Then press Enter.

******************************

Download SDFix and save it to your desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.zip

Please then reboot your computer into Safe Mode by doing the following :

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, a menu with options should appear;
* Select the first option, to run Windows in Safe Mode, then press "Enter".
* Choose your usual account.

* In Safe Mode, right click the SDFix.zip folder and choose Extract All,
* Open the extracted folder and double click RunThis.bat to start the script.
* Type Y to begin the script.
* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* Your system will take longer that normal to restart as the fixtool will be running and removing files.
* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.

******************************

Click on Start>Control Panel>Add/Remove Programs.
Uninstall/remove any of the following programs if listed:
Netpumper
Bitroll
Bitgrabber
CiD Help / CiD Manager
Download Plugin for Internet Explorer
Zone Media

This is because they are often bundled with the malware you are dealing with.
Don't worry if none of them are present.
If you happened to remove any of them please restart your pc.

******************************

Download NoLop.exe to your desktop.

* First close any other programs you have running as this will require a reboot.
* Double click NoLop.exe to run it.
* Then click the button labelled "Search and Destroy".
* When scanning is finished you will be prompted to reboot only if infected,click 'OK'.
* Now click the "REBOOT" Button.
* A Message should popup from NoLop, if not,double click the program again and it will finish.
Post the contents of the results file Report.txt from the SDFix scan,the C:\NoLop.log,and a new Hijack This log into your next reply.

If you receive the error,that mscomctl.ocx or one of its dependencies are not correctly registered, please download this file to your 'System32' folder then rerun the program: http://www.boletrice.com/downloads/mscomctl.ocx
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#3 beccysmum

beccysmum
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Posted 31 March 2007 - 12:37 PM

Hi RichieUK

Thanks very much for your advice and assistance. Log files attached in the order requested:-




SDFix: Version 1.75

Run by Oracle - 31/03/2007 - 17:00:58.25

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:





Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting...

Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\WINDOWS\system32\unsvchosts.exe - Deleted



ADS Check:

C:\WINDOWS\system32
No streams found.


Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\system32\\java.exe"="C:\\WINDOWS\\system32\\java.exe:*:Enabled:Java™ 2 Platform Standard Edition binary"
"C:\\Documents and Settings\\Sharon\\Local Settings\\Temp\\OraInstall2007-02-22_02-35-15PM\\jre\\1.4.2\\bin\\javaw.exe"="C:\\Documents and Settings\\Sharon\\Local Settings\\Temp\\OraInstall2007-02-22_02-35-15PM\\jre\\1.4.2\\bin\\javaw.exe:*:Enabled:javaw"
"C:\\oracle\\product\\10.2.0\\db_1\\jdk\\jre\\bin\\java.exe"="C:\\oracle\\product\\10.2.0\\db_1\\jdk\\jre\\bin\\java.exe:*:Enabled:java"
"C:\\oracle\\product\\10.2.0\\db_2\\jdk\\jre\\bin\\java.exe"="C:\\oracle\\product\\10.2.0\\db_2\\jdk\\jre\\bin\\java.exe:*:Enabled:java"
"C:\\Documents and Settings\\Sharon\\Local Settings\\Temp\\OraInstall2007-02-22_03-10-34PM\\jre\\1.4.2\\bin\\javaw.exe"="C:\\Documents and Settings\\Sharon\\Local Settings\\Temp\\OraInstall2007-02-22_03-10-34PM\\jre\\1.4.2\\bin\\javaw.exe:*:Enabled:javaw"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Documents and Settings\\Gandlake\\Local Settings\\Temp\\OraInstall2007-03-13_04-39-10PM\\jre\\1.4.2\\bin\\javaw.exe"="C:\\Documents and Settings\\Gandlake\\Local Settings\\Temp\\OraInstall2007-03-13_04-39-10PM\\jre\\1.4.2\\bin\\javaw.exe:*:Enabled:javaw"
"F:\\oracle\\product\\10.2.0\\db_1\\jdk\\jre\\bin\\java.exe"="F:\\oracle\\product\\10.2.0\\db_1\\jdk\\jre\\bin\\java.exe:*:Enabled:java"
"C:\\Program Files\\Adobe\\RoboHelp 6.0\\RoboHTML\\RoboHTML.exe"="C:\\Program Files\\Adobe\\RoboHelp 6.0\\RoboHTML\\RoboHTML.exe:*:Enabled:RoboHelp HTML Application"
"C:\\Program Files\\Adobe\\RoboSource Control 3\\RSO3ConvertWizard.exe"="C:\\Program Files\\Adobe\\RoboSource Control 3\\RSO3ConvertWizard.exe:*:Enabled:RSO3 Auxiliary Component"
"C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"


Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes :

C:\Documents and Settings\Durham\Desktop\~docs on helpfile.webexone.com\Desktop.ini
C:\Documents and Settings\Gandlake\NetHood\infraenterprise on asdhelp.sx3.com\Desktop.ini
C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe
C:\Program Files\Nuance\NaturallySpeaking9\Program\assistant.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\audio.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\extrnprc.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\modmerge.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\natlink.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\natspeak.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\nsadmin.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\nsbrowse.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\nsencinh.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\nsencrpt.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\sapitst2.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\savewave.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\tgssfile.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\vocsav3.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\vocsav4.exe.local
C:\Program Files\Nuance\NaturallySpeaking9\Program\voctool.exe.local
C:\Documents and Settings\Durham\My Documents\SX3\first sx3 northgate docs\SX3 stuff in folders\SX3\Revenues\Collections\~WRL2376.tmp
C:\Documents and Settings\Games\NTUSER.DAT.COPY.TMP.LOG
C:\Documents and Settings\Sharon\NTUSER.DAT.COPY.TMP.LOG
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\909f0d72f3fc599f99f54ad85fc3b8b4\BIT5.tmp

Finished





NoLop! Log by Skate_Punk_21

Fix running from: C:\Program Files\Mozilla Firefox
[31/03/2007]
[17:18:51]

---Infection Files Found/Removed---
C:\WINDOWS\tasks\AD5A50939095CAE7.job

Beginning Removal...
Rebooting...
Removing Lop's Leftover Files/Folders...
Editing Registry...
**Fix Complete!**

---Listing AppData sub directories---

C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Adobe Systems
C:\Documents and Settings\All Users\Application Data\Apple Computer
C:\Documents and Settings\All Users\Application Data\Cashforhelpinfo
C:\Documents and Settings\All Users\Application Data\Flexnet
C:\Documents and Settings\All Users\Application Data\Google
C:\Documents and Settings\All Users\Application Data\Installshield
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Microsoft Help
C:\Documents and Settings\All Users\Application Data\Nuance
C:\Documents and Settings\All Users\Application Data\Quicktime
C:\Documents and Settings\All Users\Application Data\Sbt
C:\Documents and Settings\All Users\Application Data\Scansoft
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users\Application Data\Techsmith
C:\Documents and Settings\All Users\Application Data\Temp -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Trymedia
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\All Users\Application Data\Winzip -- EMPTY Directory
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Durham\Application Data\Adobe
C:\Documents and Settings\Durham\Application Data\Cd-labelprint
C:\Documents and Settings\Durham\Application Data\Gtk-2.0
C:\Documents and Settings\Durham\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Durham\Application Data\Identities
C:\Documents and Settings\Durham\Application Data\Inkscape
C:\Documents and Settings\Durham\Application Data\Lavasoft
C:\Documents and Settings\Durham\Application Data\Macromedia
C:\Documents and Settings\Durham\Application Data\Microsoft
C:\Documents and Settings\Durham\Application Data\Mozilla
C:\Documents and Settings\Durham\Application Data\Msninstaller
C:\Documents and Settings\Durham\Application Data\Nuance
C:\Documents and Settings\Durham\Application Data\Real
C:\Documents and Settings\Durham\Application Data\Softplicity
C:\Documents and Settings\Durham\Application Data\Sun
C:\Documents and Settings\Games\Application Data\Adobe
C:\Documents and Settings\Games\Application Data\Google -- EMPTY Directory
C:\Documents and Settings\Games\Application Data\Identities
C:\Documents and Settings\Games\Application Data\Macromedia
C:\Documents and Settings\Games\Application Data\Microsoft
C:\Documents and Settings\Games\Application Data\Mozilla
C:\Documents and Settings\Games\Application Data\Real
C:\Documents and Settings\Games\Application Data\Tuxpaint
C:\Documents and Settings\Games\Application Data\Wildfire
C:\Documents and Settings\Games\Application Data\?dobe
C:\Documents and Settings\Gandlake\Application Data\.wyzo -- EMPTY Directory
C:\Documents and Settings\Gandlake\Application Data\Adobe
C:\Documents and Settings\Gandlake\Application Data\Cd-labelprint
C:\Documents and Settings\Gandlake\Application Data\Google -- EMPTY Directory
C:\Documents and Settings\Gandlake\Application Data\Identities
C:\Documents and Settings\Gandlake\Application Data\Lavasoft
C:\Documents and Settings\Gandlake\Application Data\Logo Setup Safe
C:\Documents and Settings\Gandlake\Application Data\Macromedia
C:\Documents and Settings\Gandlake\Application Data\Microsoft
C:\Documents and Settings\Gandlake\Application Data\Mozilla
C:\Documents and Settings\Gandlake\Application Data\Real
C:\Documents and Settings\Gandlake\Application Data\Sun
C:\Documents and Settings\Gandlake\Application Data\Talkback
C:\Documents and Settings\Gandlake\Application Data\Tuxpaint
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Microsoft
C:\Documents and Settings\Oracle\Application Data\Adobe
C:\Documents and Settings\Oracle\Application Data\Apple Computer
C:\Documents and Settings\Oracle\Application Data\Google -- EMPTY Directory
C:\Documents and Settings\Oracle\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Oracle\Application Data\Identities
C:\Documents and Settings\Oracle\Application Data\Lavasoft
C:\Documents and Settings\Oracle\Application Data\Macromedia
C:\Documents and Settings\Oracle\Application Data\Microsoft
C:\Documents and Settings\Oracle\Application Data\Mozilla
C:\Documents and Settings\Oracle\Application Data\Real
C:\Documents and Settings\Oracle\Application Data\Sbtt
C:\Documents and Settings\Oracle\Application Data\Sun
C:\Documents and Settings\Oracle\Application Data\Talkback
C:\Documents and Settings\Rob The Bank Here!\Application Data\Adobe
C:\Documents and Settings\Rob The Bank Here!\Application Data\Apple Computer
C:\Documents and Settings\Rob The Bank Here!\Application Data\Identities
C:\Documents and Settings\Rob The Bank Here!\Application Data\Limewire
C:\Documents and Settings\Rob The Bank Here!\Application Data\Macromedia
C:\Documents and Settings\Rob The Bank Here!\Application Data\Microsoft
C:\Documents and Settings\Rob The Bank Here!\Application Data\Mozilla
C:\Documents and Settings\Rob The Bank Here!\Application Data\Real
C:\Documents and Settings\Rob The Bank Here!\Application Data\Talkback
C:\Documents and Settings\Sharon\Application Data\Adobe
C:\Documents and Settings\Sharon\Application Data\Google
C:\Documents and Settings\Sharon\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Sharon\Application Data\Identities
C:\Documents and Settings\Sharon\Application Data\Lavasoft
C:\Documents and Settings\Sharon\Application Data\Limewire
C:\Documents and Settings\Sharon\Application Data\Macromedia
C:\Documents and Settings\Sharon\Application Data\Microsoft
C:\Documents and Settings\Sharon\Application Data\Microsoft Web Folders -- EMPTY Directory
C:\Documents and Settings\Sharon\Application Data\Mozilla
C:\Documents and Settings\Sharon\Application Data\Nuance
C:\Documents and Settings\Sharon\Application Data\Real
C:\Documents and Settings\Sharon\Application Data\Softplicity
C:\Documents and Settings\Sharon\Application Data\Sun
C:\Documents and Settings\Sharon\Application Data\Tuxpaint -- EMPTY Directory
C:\Documents and Settings\Sharon\Application Data\Uniblue




Logfile of HijackThis v1.99.1
Scan saved at 17:34:09, on 31/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apple Keyboard Support\KbdMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Brightness.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\oraclexe\app\oracle\product\10.2.0\server\BIN\tnslsnr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
c:\program files\adobe\robosource control 3\rso3middletierservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Oracle\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apple_KbdMgr] "C:\Program Files\Apple Keyboard Support\KbdMgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe
O4 - HKLM\..\Run: [Brightness] C:\WINDOWS\system32\Brightness.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking9\Program\ereg.exe" -r "C:\Program Files\Nuance\NaturallySpeaking9\Program\ereg.ini"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [Help Info Kind Enc] C:\Documents and Settings\All Users\Application Data\CashForHelpInfo\Dvd window.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe (file missing)
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - C:\oraclexe\app\oracle\product\10.2.0\server\BIN\omtsreco.exe
O23 - Service: OracleServiceXE - Oracle Corporation - c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE
O23 - Service: OracleXEClrAgent - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\bin\OraClrAgnt.exe
O23 - Service: OracleXETNSListener - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\BIN\tnslsnr.exe
O23 - Service: RSO3 MiddleTier Service (RSO3MiddleTierService) - Adobe Systems - c:\program files\adobe\robosource control 3\rso3middletierservice.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



Hope this is all OK.

cheers
Sharon

#4 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:08:33 PM

Posted 31 March 2007 - 01:32 PM

Please make sure all hidden files are showing:

* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading select 'Show hidden files and folders'.
* Uncheck the 'Hide file extensions for known types' option.
* Uncheck the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

*******************************

Download/install AVG Anti-Spyware 7.5.

Please follow these instructions very carefully.

Launch/start up AVG Anti-Spyware.
On the main page click the 'Update' tab,and then 'Start Update'.
Note:
If you have any problems running the update process prior to running the scan,download/install the 'Full Database' from here:
http://download.ewido.net/avgas-signatures-full-current.exe

Once the updates have been installed,do the following:
Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.
Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'.
Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Help Info Kind Enc] C:\Documents and Settings\All Users\Application Data\CashForHelpInfo\Dvd window.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)


Find and delete:
C:\Documents and Settings\All Users\Application Data\Cashforhelpinfo

Still in Safe Mode launch AVG Anti-Spyware.
Click the 'Scanner' icon at the top.
To start the scan click on 'Complete System Scan'.
Please be patient,it takes a while for the scan to finish.

Once the scan is complete,do the following.
If AVG Anti-Spyware detected any infected objects:,click on 'Apply All Actions'.

Next click on 'Save Report'.
Copy and paste that report into your next reply.
The report can be found under the 'Reports' tab at the top.
Close AVG Anti-Spyware when you've done.
Reboot normally.

Post the AVG Anti Spyware report and a new Hijackthis log into your next reply please Sharon.
Let me know how your pc is running now.
Posted Image
Posted Image

#5 beccysmum

beccysmum
  • Topic Starter

  • Members
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  • Gender:Female
  • Location:UK
  • Local time:08:33 PM

Posted 01 April 2007 - 09:56 AM

Hi Richie

All done - logs attached. I'm no longer seeing popups, but I have problems with ZoneAlarm being active - I can't view outlook with it running. I get a ZoneAlarm - Outlook error message which states that Outlook has encountered a problem and needs to close. It invites me to inform Microsoft, and if I view the data it says outlook.dmp, so I think I'll need to uninstall that particular item.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 14:09:32 01/04/2007

+ Scan result:



C:\Program Files\Common Files\{30C74FC4-07CF-2057-0729-05030706002c}\UnInstall.exe -> Adware.888Bar : Cleaned.
C:\System Volume Information\_restore{4B75DE76-832E-4512-89E6-0D3AEAEC0A64}\RP13\A0001599.exe -> Adware.888Bar : Cleaned.
C:\System Volume Information\_restore{4B75DE76-832E-4512-89E6-0D3AEAEC0A64}\RP18\A0002288.exe -> Adware.888Bar : Cleaned.
C:\System Volume Information\_restore{4B75DE76-832E-4512-89E6-0D3AEAEC0A64}\RP19\A0002455.exe -> Adware.888Bar : Cleaned.
C:\System Volume Information\_restore{4B75DE76-832E-4512-89E6-0D3AEAEC0A64}\RP20\A0002499.exe -> Adware.888Bar : Cleaned.
C:\Program Files\Danny Phantom Ghost Frenzy\bfgt_silent_en.exe/nickarcade.dll -> Adware.BHO : Cleaned.
C:\Program Files\PeDevice\PeDev.dll -> Adware.Delfin : Cleaned.
C:\Documents and Settings\Gandlake\Shared\((((( robohelp keygen ))))) (Unreleased).zip/Setup.exe -> Downloader.Agent.bdr : Cleaned.
:mozilla.218:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned.
:mozilla.219:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned.
:mozilla.428:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned.
:mozilla.64:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned.
:mozilla.10:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
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:mozilla.517:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
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:mozilla.62:C:\Documents and Settings\Rob the Bank Here!\Application Data\Mozilla\Firefox\Profiles\u1v4suyz.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
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:mozilla.6:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.6:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
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:mozilla.72:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.73:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.74:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.75:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.76:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.7:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.8:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.9:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.11:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.12:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.189:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.190:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.20:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.214:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.215:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.21:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.220:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.221:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.517:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.518:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Durham\Cookies\durham@www.adobe[2].txt -> TrackingCookie.Adobe : Cleaned.
:mozilla.187:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.188:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.190:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.191:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.192:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.193:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.234:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.235:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.236:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.237:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.238:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.239:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.278:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.284:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.285:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.287:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.288:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.289:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.290:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.291:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.496:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.497:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.498:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.13:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.14:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.270:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.271:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.282:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.283:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.29:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.30:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.60:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.62:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.144:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.145:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.146:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.147:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.148:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.21:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.22:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.92:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.93:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.94:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.95:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.96:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.117:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Adviva : Cleaned.
:mozilla.12:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Adviva : Cleaned.
:mozilla.59:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Adviva : Cleaned.
:mozilla.27:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.66:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.80:C:\Documents and Settings\Rob the Bank Here!\Application Data\Mozilla\Firefox\Profiles\u1v4suyz.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.9:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.377:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned.
:mozilla.84:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Burstbeacon : Cleaned.
:mozilla.565:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned.
:mozilla.198:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.199:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.200:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.201:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.202:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.539:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Clickbank : Cleaned.
:mozilla.17:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.203:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.255:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Gandlake\Cookies\gandlake@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Gandlake\Cookies\gandlake@news.com[1].txt -> TrackingCookie.Com : Cleaned.
:mozilla.249:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
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:mozilla.546:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.547:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
C:\Documents and Settings\Durham\Cookies\durham@connextra[3].txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.334:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Coremetrics : Cleaned.
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:mozilla.11:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
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:mozilla.7:C:\Documents and Settings\Rob the Bank Here!\Application Data\Mozilla\Firefox\Profiles\u1v4suyz.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.9:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\LocalService\Cookies\system@enhance[2].txt -> TrackingCookie.Enhance : Cleaned.
:mozilla.435:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
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:mozilla.59:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.60:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.61:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.157:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
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:mozilla.25:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
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:mozilla.27:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
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:mozilla.484:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
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:mozilla.17:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
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:mozilla.499:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
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:mozilla.100:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
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:mozilla.472:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
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:mozilla.686:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
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:mozilla.104:C:\Documents and Settings\Rob the Bank Here!\Application Data\Mozilla\Firefox\Profiles\u1v4suyz.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
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:mozilla.73:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
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:mozilla.90:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
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:mozilla.355:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Intelli-direct : Cleaned.
:mozilla.495:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Intelli-direct : Cleaned.
:mozilla.92:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Intelli-direct : Cleaned.
:mozilla.64:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Itrack : Cleaned.
:mozilla.590:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Live : Cleaned.
:mozilla.591:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Live : Cleaned.
:mozilla.592:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Live : Cleaned.
C:\Documents and Settings\Durham\Cookies\durham@search.live[2].txt -> TrackingCookie.Live : Cleaned.
C:\Documents and Settings\Games\Cookies\games@search.live[1].txt -> TrackingCookie.Live : Cleaned.
C:\Documents and Settings\Gandlake\Cookies\gandlake@search.live[1].txt -> TrackingCookie.Live : Cleaned.
C:\Documents and Settings\Oracle\Cookies\oracle@search.live[2].txt -> TrackingCookie.Live : Cleaned.
C:\Documents and Settings\Rob the Bank Here!\Cookies\rob_the_bank_here!@search.live[1].txt -> TrackingCookie.Live : Cleaned.
C:\Documents and Settings\Sharon\Cookies\sharon@search.live[1].txt -> TrackingCookie.Live : Cleaned.
:mozilla.138:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
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:mozilla.373:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.374:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.375:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.597:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.598:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.599:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.23:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.353:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.354:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.65:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.596:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
C:\Documents and Settings\Gandlake\Cookies\gandlake@search.msn[1].txt -> TrackingCookie.Msn : Cleaned.
:mozilla.26:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Netflame : Cleaned.
:mozilla.42:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Netflame : Cleaned.
:mozilla.556:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Netflame : Cleaned.
C:\Documents and Settings\Oracle\Cookies\oracle@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : Cleaned.
:mozilla.30:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.31:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.133:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.134:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.36:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.378:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.37:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.40:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.519:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.520:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.82:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.83:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.233:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.285:C:\Documents and Settings\Gandlake\Application Data\Mozilla\Firefox\Profiles\7m3pm82w.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.32:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.68:C:\Documents and Settings\Games\Application Data\Mozilla\Firefox\Profiles\pod8lbk0.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.75:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
C:\Documents and Settings\Durham\Cookies\durham@www.paypal[1].txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.134:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.135:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.136:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.137:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.474:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.
:mozilla.475:C:\Documents and Settings\Durham\Application Data\Mozilla\Firefox\Profiles\75c934n9.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.
:mozilla.405:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.406:C:\Documents and Settings\Sharon\Application Data\Mozilla\Firefox\Profiles\pfadrbo7.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.130:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.131:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.132:C:\Documents and Settings\Oracle\Application Data\Mozilla\Firefox\Profiles\h24sch6z.default\cookies.txt -> Tracki

#6 RichieUK

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Posted 01 April 2007 - 10:23 AM

but I have problems with ZoneAlarm being active - I can't view outlook with it running. I get a ZoneAlarm - Outlook error message which states that Outlook has encountered a problem and needs to close.

Try this Sharon,depending on which version of ZA you're running these instructions may differ a little:

1. Launch Zone Alarm.
2. Click the Program Control tab on the left-hand side of the screen. Click the Programs tab in the top right-hand corner.
3. Find Microsoft Outlook in the Programs field. Right click on Microsoft Outlook
4. Select Options from the menu
5. Be sure that the button next to "Allow access to all ports and protocols" is selected. Click OK
6. Be sure that Microsoft Outlook is enabled (has a green check) for both Access and Server in both the Trusted and Internet columns. You can add the green check by left clicking over the question mark and selecting Allow.
7. Click on the Components tab in the top right-hand corner.
8. Verify that the component spamnet.dll is listed and has a green check mark in the Access column. If it has a question mark, left click on the question mark and select Allow from the pop-up menu.
9. Close Zone Alarm and reboot your computer.
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#7 beccysmum

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Posted 01 April 2007 - 11:43 AM

Thanks Richie - I think that's done the trick! Still no popups too!

#8 RichieUK

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Posted 01 April 2007 - 11:48 AM

Your log is clean Sharon :thumbsup:
If all's ok,please do the following:

* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading unselect 'Show hidden files and folders'.
* Re-check the 'Hide file extensions for known types' option.
* Re-check the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'.
The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.
The 'Select Drive' box will appear,click on Ok.
The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.
At the bottom in the 'System Restore' window,click on the 'Clean up...' button.
A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.
Click on 'Yes' at 'Are you sure you want to perform these actions?'.
Now wait until 'Disk Cleanup' finishes and the box disappears.

Read through the information found here,to help you prevent any possible future infections.
Simple and easy ways to keep your computer safe and secure on the Internet:
http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Please Note:
Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6u1'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.
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#9 beccysmum

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Posted 01 April 2007 - 06:18 PM

Hi Richie

All done, and thank you very much for your help. I've made a donation of 20 to thank you for your kind assistance.

best regards
Sharon

#10 RichieUK

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Posted 01 April 2007 - 06:20 PM

You're most welcome Sharon and thankyou for the donation :thumbsup:

Since your problem appears to be resolved, this thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter.
Everyone else please begin a New Topic.

Edited by RichieUK, 01 April 2007 - 06:22 PM.

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