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Computer Won't Pass Windows Xp Screen


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#1 wemibelec90

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Posted 30 March 2007 - 05:51 PM

My friend wanted me to ask this so here goes.

Last night, the power in our town went out, as it has been for several days. My friend had left his computer on, as he usually does. When he noticed it was off, he tried to turn it back on. Now, he can't seem to get past the Windows XP logo and loading screen. The order of screens he sees is:

1. System info screen, w/ option of going into BIOS
2. a screeen w/ 5 options on it
- Boot Windows regularly
- Boot Windows with last working settings
- Boot Windows from command
- Boot Windows from safe mode
- a fifth option which he did not remember at the time of telling me
This screen also said something about how Windows has failed to boot, and some possible errors, such as installing a new program (he says no on this) and a power outage (we think this is the one!).
3. after picking an option, it goes to the Windows XP logo and loading screen for awhile and then reboots

He has tried all the options on the second screen and the same things keep happening. This endless cycle keeps happening. He asked me to ask on these forums for any help. Can we change something in the BIOS? Or is he going to have to reformat and reinstall Windows XP? Any help would be greatly appreciated!

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#2 wemibelec90

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Posted 30 March 2007 - 05:54 PM

Sorry for the double post but I forgot to ask something.

He does not have a Windows XP CD-Key at the time. Is there a way to buy just a key?

Alternatively, can he use my Windows XP disc and then use a Windows Vista upgrade over it before verifying Windows XP? This would allow him to have a working computer until he can figure out what is wrong. Thanks!

#3 Budapest

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Posted 31 March 2007 - 01:34 AM

Yes, he can use your XP disk provided it is the same version (i.e. Home or Pro). And yes, you can purchase a key on-line from Microsoft.

http://www.microsoft.com/windowsxp/home/howtobuy/addlic.mspx

http://www.microsoft.com/windowsxp/pro/howtobuy/default.mspx
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 wemibelec90

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Posted 31 March 2007 - 12:42 PM

Anyone have any clue why it did this? Is there a cheaper way to fix this?

Also, do you need the Windows XP key to install Windows or just to verify it afterwards? Thanks again!

#5 usasma

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Posted 31 March 2007 - 01:23 PM

Yes, there is a cheaper way here: http://www.linux.org/

If you want Windows, you've gotta pay for it. You'll need the key to install it - then it'll check it when you go to update it. If you never go to update it, then you'll get infected and will lose everything anyway.
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#6 Queen-Evie

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Posted 31 March 2007 - 05:25 PM

This is a long shot, but worth a try.
Have your friend try to boot up in SAFE MODE. IF it works and he can get to his desktop, open My Computer.
Right click on Drive C, Properties/Tools tab. Click on error checking, check both options in the box that comes up, then Start.
You will then get a message that tells you the error checking will run after your next reboot. Reboot the computer and hope the process starts.




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