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Stuck On "search For An Existing Version Of Windows"


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#1 westislandbrewer

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Posted 29 March 2007 - 11:40 AM

Hello,

I am having trouble formatting my hard drive. I am using xp pro on a hp d330 2.4ghz. I believe some essential windows files got deleted using a spyware program. Now o/s is nonfunctional. I try to boot from cd (win xp) to format hd and reinstall fresh copy of o/s but it gets stuck on the "searching for an existing copy of windows" step. I know the problem is related to the hard drive because I tried formatting this hd in another computer and got the same error message. Unfortunately I don't have the recovery cd to help me. I also tried booting with the A: drive and using format c: but that didn't work either. Anybody out there have any hints or suggestions?

Kind Regards,

Philip Moogk

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#2 oldf@rt

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Posted 29 March 2007 - 02:12 PM

Most HPs and Compaqs come with a recovery partition. This can be accessed by using the F10 key when the HP bios splash screen is shown on the monitor.

hope this helps.
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#3 westislandbrewer

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Posted 30 March 2007 - 09:58 AM

Hello,

Could you guide me through this a bit. I pressed f10..got to the hp setup utility page. Where do I go from here to do the recovery partition? I have four headings file...storage....security....advanced....which one do I use?

Kind Regards,

Philip

#4 oldf@rt

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Posted 30 March 2007 - 11:21 AM

Is this a laptop?

The F10 key has taken you into the bios, try the F11 key.
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#5 westislandbrewer

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Posted 31 March 2007 - 01:20 PM

This computer is a desktop...F11 doesn't do anything....I called hp and ordered the restore cd and the o/s cd....I hope that will work....thanks for your suggestions.




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