Posted 29 March 2007 - 08:14 PM
Her router might have an Encryption. You can usually find the default one listed on the bottom of the cable modem. If not you can access the routers config by doing the following steps.
type CMD in the box
At the prompt type IPCONFIG
Write down the "Gateway address"
In Example, usually most router/modems are "192.168.1.1" but sometimes come with other numbers.
Open your internet explorer
in the address field type "Http://<YOUR ROUTER ADDRESS>"
In Example: "Http://192.168.1.1"
This will get you to your config page. It will probably ask you for a username and password. If it is default, it will probably be one of the following.
But after that you should see a wireless button to click, then wireless security. Check to see if there is a wep key set currently.