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Tried Spybot And Spyhunter But Still Can't Stop Icon In Taskbar


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8 replies to this topic

#1 beachbuoy

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Posted 28 March 2007 - 11:33 AM

Hi, I hope someone can help. I use windows XP home edition. I allowed a download of an ActiveX video access program from a website and got a "Zlob" virus with it! Spybot has cleared that for me and has also removed all the active X controls for good measure. The remaining problem (and spybot doesn't seem to be able to clear it) is this........
there is now a flashing icon in the toolbar at the bottom of my screen (to the right of my start button). It flashes a red "no entry" sign and a circle with a question mark inside it alternately. It puts up regular screen messages telling me to click on it in order to go to a website where I can download software relating to spyware.
How do I get rid of it?????

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 28 March 2007 - 01:02 PM.


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#2 jgweed

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Posted 28 March 2007 - 11:35 AM

Which website does it want you to go to? This will help our Members know which malware you have. Depending on your response, we can probably direct you to a Self-help Removal Guide for the offender.
Regards,
John
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#3 TMacK

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Posted 28 March 2007 - 11:41 AM

Check out the removal instructions for Spylocked and SpywareLocked.
Do the Icons/messages in the sceenshot resemble the ones you are seeing on your computer?

BTW, Welcome to Bleeping Computer beachbuoy :thumbsup:

Edited by TMacK, 28 March 2007 - 11:45 AM.

Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#4 beachbuoy

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Posted 28 March 2007 - 12:15 PM

I am really grateful to you two for getting back to me so quickly. Indeed, spylocked is one of the sites! I am now going to go and try the site you advised. Thank you.

#5 beachbuoy

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Posted 28 March 2007 - 12:47 PM

Guys I did try those instructions and I did download the instructions but I don't think I'm expert enough to be able to do things like start in safe mode and then choose the correct commands etc. Is there any other way that you know of? Thanks

#6 beachbuoy

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Posted 28 March 2007 - 12:54 PM

I've reread your instructions and they look so good I am going to give it a try! Will get back to you!

#7 beachbuoy

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Posted 28 March 2007 - 01:13 PM

Well, guys, the instructions worked!....a few things were slightly different (including the shape of the smitfraud icon!) but nothing major. The bit in the middle where it suggested it might take hours to clean actually took about 30 seconds! I am delighted with your help and have just made a donation!
Thanks again

#8 quietman7

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Posted 28 March 2007 - 01:17 PM

Thank you for the kind words and donation.

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Graphics for doing this are in the following links if you need them.
How to Create a Restore Point.
How to Disk Cleanup (Cleanmgr).
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#9 TMacK

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Posted 28 March 2007 - 07:51 PM

Good to hear you're up and running beachbuoy :thumbsup:
Now be sure and follow quietman7s instructions to set a New Restore Point.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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