My system doesn't support Windows Defender - you have to have XP, and I'm running 2000 Pro. As I said, I've run two antispyware and an antivirus program; they all detect it but can't clear it up.
I'm sure I used my correct username and password.
I tried following that order of keys and was not offered the option of changing anyone's password (though I am in the adminsitrator group). This computer used to be networked so there are some functions I may not have.
ETA: ok, I can reset the built-in administrator account password. I think.
Edited by MerryMagdalen, 27 March 2007 - 10:23 PM.