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Posted 26 March 2007 - 10:53 PM
Posted 27 March 2007 - 09:43 PM
Posted 27 March 2007 - 09:59 PM
Don't get me started . The "worst" worst is when you go through the 15 menus and the person on the other end doesn't know anything about your specific issue (which is what all of the filtering is supposed to achieve...). [where I am, sometimes hitting "0" when you make a mistake will get you to the main switchboard - but not for the big companies who really don't want to speak to customers, they have a different number ]
Worst thing is when you go thru about 15 menus then at the last one you make a mistake and their isn't a back button...
Posted 30 March 2007 - 02:48 PM
Posted 05 April 2007 - 02:35 PM
Posted 05 April 2007 - 10:50 PM
And you doubt this? I wonder why? My latest email to MS was "replied" to on 5 April 2007. Date of request? 17 March... Oh, and it doesn't answer the question at all...
...and are also advised it is quicker to get technical difficulties resolved by contacting the on-line support desk.
Posted 07 April 2007 - 09:44 PM
Posted 07 April 2007 - 09:56 PM
I refuse to talk to a computer. I just keep silent until the computer gets stroppy and tells me "she'll" just put me through to a person. .....
The ones that really get me are the ones where you have to talk.
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