I hope someone can help me out. I have an older computer running Window XP Home and sp1. It has been running great until recently. My son plays a lot of World of Warcraft and in the last month the computer would crash every so often. Thinking that it might be a video driver problem (I had a similar problem with another computer) I prepared to uninstall the old drivers and install a set that the video card company says is very stable - the same set I use on my second computer.
I tried to access the Control Panel from the "Start" button and I get an window that says "Windows Explorer has encountered a problem and has to close"
Everything else seems to be working fine as far as I can tell. I can run programs, access the internet, search for files, etc. Also start up and shut down are normal (no errors or anything unusual).
I don't know if this will tell anything, but here is the info from the error message:
Here is what I did today prior to discovering this problem:
Defragged hard drive using the Windows defrag utility
Ran Registry Booster (corrects errors in the registry and defrags it)
The big problem, I guess, is that I haven't needed to access the Control Panel for a long time (months) so I don't know how long it's been like this!
Any suggestions would be greatly appreciated.
Just a quick edit to this note - I just restored the registry to its state before using Registry Booster and still have the same problem.
Edited by pat666, 26 March 2007 - 04:22 PM.