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Cid Pop Ups


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11 replies to this topic

#1 oldnhaggered

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Posted 25 March 2007 - 09:26 AM

and trying to remove it. i have now arrived at this point.. and it tells me to paste the log report. so here is it .. the problem started when i downloaded a handwriting facility for msn .and now i keep getting the pop up after pop up for CiD if that helps at all.

Logfile of HijackThis v1.99.1
Scan saved at 15:15:02, on 25/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.europeantour.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [batoncenounwarn] C:\Documents and Settings\All Users\Application Data\Platform Hold Bat Once\Tray hope.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [curbremote] C:\DOCUME~1\HP_ADM~1\APPLIC~1\BIRDSE~1\metabindpop.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.gaydar.co.uk
O15 - Trusted Zone: http://by116fd.bay116.hotmail.msn.com
O15 - Trusted Zone: http://chat.mygaydar.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by125fd.bay125.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe



cheers steve

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#2 RichieUK

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Posted 25 March 2007 - 03:35 PM

Welcome to the BleepingComputer HijackThis forum oldnhaggered :thumbsup:

Click on Start>Control Panel>Add/Remove Programs.
Uninstall/remove any of the following programs if listed:
Netpumper
Bitroll
Bitgrabber
CiD Help / CiD Manager
Download Plugin for Internet Explorer
Zone Media

This is because they are often bundled with the malware you are dealing with.
Don't worry if none of them are present.
If you happened to remove any of them please restart your pc.

******************************

Download NoLop.exe to your desktop.

* First close any other programs you have running as this will require a reboot.
* Double click NoLop.exe to run it.
* Then click the button labelled "Search and Destroy".
* When scanning is finished you will be prompted to reboot only if infected,click 'OK'.
* Now click the "REBOOT" Button.
* A Message should popup from NoLop, if not,double click the program again and it will finish.
Post the contents of C:\NoLop.log and a new Hijack This log into your next reply.

If you receive the error,that mscomctl.ocx or one of its dependencies are not correctly registered, please download this file to your 'System32' folder then rerun the program: http://www.boletrice.com/downloads/mscomctl.ocx
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#3 oldnhaggered

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Posted 25 March 2007 - 05:06 PM

here is the log you asked for . subsequent to the actions you suggested...... how ever i did get a CiD pop up wth the fian IE page i opened




NoLop! Log by Skate_Punk_21

Please Note: any existing old logs will have now been renamed to NoLop!OLD.log

Fix running from: C:\Documents and Settings\HP_Administrator\Desktop
[25/03/2007]
[22:57:36]

---Infection Files Found/Removed---
NO INFECTION FILES FOUND - Cleaning Aborted.

---Listing AppData sub directories---

C:\Documents and Settings\Administrator\Application Data\Identities
C:\Documents and Settings\Administrator\Application Data\Microsoft
C:\Documents and Settings\Administrator\Application Data\Real
C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Brother
C:\Documents and Settings\All Users\Application Data\Cyberlink
C:\Documents and Settings\All Users\Application Data\Google
C:\Documents and Settings\All Users\Application Data\Hewlett-packard
C:\Documents and Settings\All Users\Application Data\Installshield
C:\Documents and Settings\All Users\Application Data\Messenger Plus! -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Nview_profiles -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Platform Hold Bat Once
C:\Documents and Settings\All Users\Application Data\Sbsi
C:\Documents and Settings\All Users\Application Data\Scansoft
C:\Documents and Settings\All Users\Application Data\Sonic
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users\Application Data\Symantec
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\Default User\Application Data\Identities
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Default User\Application Data\Real
C:\Documents and Settings\Hp_administrator\Application Data\Adobe
C:\Documents and Settings\Hp_administrator\Application Data\Adobeum
C:\Documents and Settings\Hp_administrator\Application Data\Bird Settings Body
C:\Documents and Settings\Hp_administrator\Application Data\Brother
C:\Documents and Settings\Hp_administrator\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Hp_administrator\Application Data\Identities
C:\Documents and Settings\Hp_administrator\Application Data\Lavasoft
C:\Documents and Settings\Hp_administrator\Application Data\Macromedia
C:\Documents and Settings\Hp_administrator\Application Data\Microsoft
C:\Documents and Settings\Hp_administrator\Application Data\Motive
C:\Documents and Settings\Hp_administrator\Application Data\Real
C:\Documents and Settings\Hp_administrator\Application Data\Screenshot Sender
C:\Documents and Settings\Hp_administrator\Application Data\Sun
C:\Documents and Settings\Hp_administrator\Application Data\Template
C:\Documents and Settings\Hp_administrator\Application Data\Uniblue
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Microsoft

#4 oldnhaggered

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Posted 25 March 2007 - 05:10 PM

AH !!! NOW IVE BALLS UP.... the log above is the second search i did as a check... telling me there was no infection... the log below was the FIRST checkidid and it told me there was an infection

first check below ( sorry)

NoLop! Log by Skate_Punk_21

Fix running from: C:\Documents and Settings\HP_Administrator\Desktop
[25/03/2007]
[22:45:01]

---Infection Files Found/Removed---
C:\WINDOWS\tasks\AE7A668790FDE147.job

Beginning Removal...
Rebooting...
Removing Lop's Leftover Files/Folders...
Editing Registry...
**Fix Complete!**

---Listing AppData sub directories---

C:\Documents and Settings\Administrator\Application Data\Identities
C:\Documents and Settings\Administrator\Application Data\Microsoft
C:\Documents and Settings\Administrator\Application Data\Real
C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Brother
C:\Documents and Settings\All Users\Application Data\Cyberlink
C:\Documents and Settings\All Users\Application Data\Google
C:\Documents and Settings\All Users\Application Data\Hewlett-packard
C:\Documents and Settings\All Users\Application Data\Installshield
C:\Documents and Settings\All Users\Application Data\Messenger Plus! -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Nview_profiles -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Platform Hold Bat Once
C:\Documents and Settings\All Users\Application Data\Sbsi
C:\Documents and Settings\All Users\Application Data\Scansoft
C:\Documents and Settings\All Users\Application Data\Sonic
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users\Application Data\Symantec
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\Default User\Application Data\Identities
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Default User\Application Data\Real
C:\Documents and Settings\Hp_administrator\Application Data\Adobe
C:\Documents and Settings\Hp_administrator\Application Data\Adobeum
C:\Documents and Settings\Hp_administrator\Application Data\Bird Settings Body
C:\Documents and Settings\Hp_administrator\Application Data\Brother
C:\Documents and Settings\Hp_administrator\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Hp_administrator\Application Data\Identities
C:\Documents and Settings\Hp_administrator\Application Data\Lavasoft
C:\Documents and Settings\Hp_administrator\Application Data\Macromedia
C:\Documents and Settings\Hp_administrator\Application Data\Microsoft
C:\Documents and Settings\Hp_administrator\Application Data\Motive
C:\Documents and Settings\Hp_administrator\Application Data\Real
C:\Documents and Settings\Hp_administrator\Application Data\Screenshot Sender
C:\Documents and Settings\Hp_administrator\Application Data\Sun
C:\Documents and Settings\Hp_administrator\Application Data\Template
C:\Documents and Settings\Hp_administrator\Application Data\Uniblue
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Microsoft

#5 oldnhaggered

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Posted 25 March 2007 - 05:11 PM

i m still getting the CiD pop ups oa regular basis

steve

#6 RichieUK

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Posted 25 March 2007 - 05:16 PM

Please make sure all hidden files are showing:

* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading select 'Show hidden files and folders'.
* Uncheck the 'Hide file extensions for known types' option.
* Uncheck the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

*******************************

Download/install AVG Anti-Spyware 7.5.

Please follow these instructions very carefully.

Launch/start up AVG Anti-Spyware.
On the main page click the 'Update' tab,and then 'Start Update'.
Note:
If you have any problems running the update process prior to running the scan,download/install the 'Full Database' from here:
http://download.ewido.net/avgas-signatures-full-current.exe

Once the updates have been installed,do the following:
Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.
Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'.
Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [batoncenounwarn] C:\Documents and Settings\All Users\Application Data\Platform Hold Bat Once\Tray hope.exe
O4 - HKCU\..\Run: [curbremote] C:\DOCUME~1\HP_ADM~1\APPLIC~1\BIRDSE~1\metabindpop.exe


Find and delete:
C:\Documents and Settings\All Users\Application Data\Platform Hold Bat Once
C:\Documents and Settings\Hp_administrator\Application Data\Bird Settings Body

Still in Safe Mode launch AVG Anti-Spyware.
Click the 'Scanner' icon at the top.
To start the scan click on 'Complete System Scan'.
Please be patient,it takes a while for the scan to finish.

Once the scan is complete,do the following.
If AVG Anti-Spyware detected any infected objects:,click on 'Apply All Actions'.

Next click on 'Save Report'.
Copy and paste that report into your next reply.
The report can be found under the 'Reports' tab at the top.
Close AVG Anti-Spyware when you've done.
Reboot normally.

Post the AVG Anti Spyware report and a new Hijackthis log into your next reply.
Let me know how your pc is running now please.
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#7 oldnhaggered

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Posted 26 March 2007 - 12:00 PM

sorry for the delay night time called and I have got a friend around today to make sure i didnt make any mistakes. Please find below the AVG report you asked for however I seem to have lost the Hijack this copy when I rebooted. (Sorry)

Thank you for your help at this point no pop up has occured in the last hour.


AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 14:56:47 26/03/2007

+ Scan result:



C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@adrevolver[2].txt -> TrackingCookie.Adrevolver : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@advertising[2].txt -> TrackingCookie.Advertising : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@atdmt[1].txt -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@connextra[3].txt -> TrackingCookie.Connextra : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@doubleclick[2].txt -> TrackingCookie.Doubleclick : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@fastclick[2].txt -> TrackingCookie.Fastclick : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@search.live[1].txt -> TrackingCookie.Live : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@trafficmp[2].txt -> TrackingCookie.Trafficmp : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@m.webtrends[1].txt -> TrackingCookie.Webtrends : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@statse.webtrendslive[2].txt -> TrackingCookie.Webtrendslive : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : No action taken.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@zedo[1].txt -> TrackingCookie.Zedo : No action taken.


::Report end

Thanks Again

Steve

#8 RichieUK

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Posted 26 March 2007 - 12:56 PM

Please rescan with Hijackthis and post a new log.
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#9 oldnhaggered

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Posted 26 March 2007 - 02:31 PM

certainly.. here it is


Logfile of HijackThis v1.99.1
Scan saved at 20:27:45, on 26/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wisptis.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.europeantour.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [curbremote] C:\DOCUME~1\HP_ADM~1\APPLIC~1\BIRDSE~1\metabindpop.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.gaydar.co.uk
O15 - Trusted Zone: http://by116fd.bay116.hotmail.msn.com
O15 - Trusted Zone: http://chat.mygaydar.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by125fd.bay125.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

#10 RichieUK

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Posted 26 March 2007 - 02:48 PM

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O4 - HKCU\..\Run: [curbremote] C:\DOCUME~1\HP_ADM~1\APPLIC~1\BIRDSE~1\metabindpop.exe
Exit Hijackthis.

***************************

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Find and delete if still present:
C:\Documents and Settings\Hp_administrator\Application Data\Bird Settings Body<-This folder.
Restart your pc normally.

***************************

Your log is clean :thumbsup:
If all's ok,please do the following:

* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading unselect 'Show hidden files and folders'.
* Re-check the 'Hide file extensions for known types' option.
* Re-check the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

Clear your 'System Restore' points by doing the following:
Right-click on 'My Computer' and select 'Properties'.
Select 'System Restore'.
Select 'Turn Off System Restore On All Drives'.
Select 'Apply'.
You will then get the following warning:
"You have chosen to turn off System Restore.
If you continue,all existing restore points will be deleted,and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?".
Then select 'Yes',your 'System Restore' directories will be purged.

Turn 'System Restore' back on:
Right click on 'My Computer' and select 'Properties'.
Select 'System Restore'.
Unselect 'Turn Off System Restore On All Drives'.
Select 'Apply',then click 'Ok'.

Create a new 'System Restore' point:
Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description,then click on 'Create',then click 'Close'.
The date and time is created automatically.

Read through the information found here,to help you prevent any possible future infections.
Simple and easy ways to keep your computer safe and secure on the Internet:
http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Please Note:
Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6.0'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
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#11 oldnhaggered

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Posted 26 March 2007 - 03:42 PM

all done .. thanks again .. seems to be working fine.. not had a pop up all night .. it was driving me nuts ,, glad you guys are there.

steve

#12 RichieUK

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Posted 26 March 2007 - 04:28 PM

You're most welcome Steve :thumbsup:

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter.
Everyone else please begin a New Topic.
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