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Spyware problems, booting up problems


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#1 Shindo

Shindo

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Posted 09 January 2005 - 08:35 PM

Hi everyone. I've downloaded multiple anti-spyware programs but a couple of problems still exist, mainly this one: Everytime I shut down my computer and turn it back on the Start menu and the icons never want to come up (even if I press F6 or F8 multiple times), only the background comes up. I'm afraid to shut down my computer in fear I'll never be able to get on again or losing all my data.

My other problem is the search bar spyware in IE- I can't get rid of it. My main browser is AOL, though.

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#2 phawgg

phawgg

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Posted 09 January 2005 - 09:42 PM

The best thing you can do now is post a HJT log and I agree.
Leave the bleepingcomputer turned on.

Read How to post a HJT log and use the reply button when you post the log.

We'll take some time figuring out a good procedure that works for your present problem and reply.

You can also use the 'track topic" button after you post.
Then sit back & relax or spend some time at the site here.

It does take 8-48 hours depending on factors.
patiently patrolling, plenty of persisant pests n' problems ...

#3 Shindo

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Posted 09 January 2005 - 09:46 PM

Thanks a ton, phawgg ;)

I am not experienced in computers as far as operating systems and such go, so I think this could take longer than expected. I don't want to mess ANYTHING up...

Unfortunetly I won't be able to post the log until tomorrow afternoon after I get back from school (around 4 pm, my time). Seeya then :wink:




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