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Avg Deleted Now Not Re-install

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3 replies to this topic

#1 gusty


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Posted 24 March 2007 - 02:22 PM

my girlfriend deleted my avg folder thinking this would delete the program. i now don't have this program and it is nowhere visible on my pc and when i tried installing/ repairing/ uninstalling avg free nothing happens. i've run xp repair pro (also the registry optimizer in this program) but no joy. can anyone help or know of a good free alternative. i'm running avast as well but prefer to have 2 anti-virus program. by the way what a good site i was just wondering how many pc's are smashed up due to raging users. anyway please can anyone help, i have medium knowledge of pc's.

Edited by gusty, 24 March 2007 - 02:23 PM.

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#2 fozzie


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Posted 24 March 2007 - 02:45 PM

Posted Image to BC gusty

First a piece of advise : Two antivirus will do more harm as they do good. The real time protetion of these two will gice you conflicts and give more problems than protection.

step 1

Download install and update Ccleaner
Attention : the installation package comes with the Yahoo toolbar
if you do not want that you have to, untick the box accepting it during installation process.

After installing and updating go to options - advanced and tick prompt for registry back ups

Now Start up in safe mode
Do two runs

1) Click on problems and tick all. Click on analyse. At the end you will be prompted for storing a backup.
This will be stored, as a default, in My documents.
2) Click on cleaner click on analyse and accept all files to be removed.

step 2 Download Windows Installer CleanUp Utility 1.0 - Remove Windows ...

Run this tool and see what happens

Please post back how you are progressing.

#3 gusty

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Posted 24 March 2007 - 03:19 PM

thanks fozzie shall i download windows clean up utility before i go into safe mode, i've updated my ccleaner.

i couldn't start in safe mode so ran cleaner and the option to remove programs which avg was listed and i removed the registry entry. i am also taking on your advice of only running avast. thanks for your time and knowledge, hopefully no problems.



Edited by gusty, 24 March 2007 - 04:10 PM.

#4 DanC1186


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Posted 05 April 2007 - 03:27 PM

I think your problem is that since only the program files were deleted (right) you still have traces of the program in your computer and that is tricking the installer into thinking you still have the program running. Try searching your computer for AVG. I'm thinking maybe something will come up in your user folders (C:\Documents and Settings\... by default). Also use a registry cleaner like Abexo or the one included in SpybotSD.
Then try reinstalling AVG.

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