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Irql_not_less_or_equal


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3 replies to this topic

#1 Davids

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Posted 24 March 2007 - 11:07 AM

I keep on getting the blue screne with IRQL_NOT_LESS_OR_EQUAL blue screen and it starts dumping the pyhiscal memory to something, and I keep on getting "The system has recovered from a serior error" message and Please tell Microsoft about this problem. When I sent the error report this window poped up.

Problem report summary

Problem type
Windows stop error (a message appears on a blue screen with error code information)

Solution available?
No

What does this problem mean?
Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause
Unknown

Computer symptoms
A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take
Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

Please help me thanks :D
Zim: Gir! Come to the observatory!
Gir: (pops head out of hole in ceiling): Yeeees?
Zim: What have you done to the telescope?
Gir: Nothing.
Zim: You haven't touched it? Something is broken and it's not YOUR fault??
Gir: (sounding frightened) I know...I'm scared too!

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#2 Davids

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Posted 24 March 2007 - 04:31 PM

I just got anyother blue screen and this time it said, "BAD_POOL_HEADER" and starts dumping the physical memory again. If says if you have downloaded anything lately remove the program(s). I was looking online and I read about the Logitech wireless mouse software could be causing this and I may need to upgrade the software. I dont know if that will work, or if you ahave any ideas on what to do.
Thanks!
Zim: Gir! Come to the observatory!
Gir: (pops head out of hole in ceiling): Yeeees?
Zim: What have you done to the telescope?
Gir: Nothing.
Zim: You haven't touched it? Something is broken and it's not YOUR fault??
Gir: (sounding frightened) I know...I'm scared too!

#3 Walkman

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Posted 24 March 2007 - 05:12 PM

Why not just try the Logitech upgrade and see if it works or not.

Other than that, I would suggest you uninstall any programs before this immediately happened.

And then, other than that, I would suggest you do a virus scan on your computer, and then post a HJT log in the HJT section here.

#4 usasma

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Posted 25 March 2007 - 07:05 AM

IRQL_NOT_LESS_OR_EQUAL: http://aumha.org/a/stop.php#0x0a
BAD_POOL_HEADER: http://aumha.org/a/stop.php#0x19

These seem to be either malware, driver, or memory issues - so a couple of malware scans should be done first. Here's a couple of free, online scans:

http://safety.live.com
http://housecall.trendmicro.com

Once they say that you're clean, then it's a matter of checking all the drivers and your memory (and maybe other stuff) to see what causes it.

The next step would be to find out more info about the error messages. These 2 links should help:

http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
http://www.bleepingcomputer.com/forums/top...tml#entry409491

While waiting for a response to the information that you get about the error messages, you can also check your memory for issues.

Use this free tool to make a bootable CD or floppy and boot your computer to it. Run the test for at least 2 or 3 passes (overnight is better). http://www.memtest86.com/

Next, you can reset your pagefile to clear any errors that may be lurking there by using this guide: http://www.bleepingcomputer.com/forums/topic71367.html#
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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