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Please Help!


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#1 thundacat

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Posted 09 January 2005 - 06:31 PM

My computer will not allow me to run my antivirus program (norton's), add or remove programs, or clicks links inside of Internet Explorer. Anyone have any idea as to what could have caused this problem? I am running Windows XP

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#2 Leurgy

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Posted 09 January 2005 - 08:17 PM

What happens when you try? Are you getting an error message? If so, what is it?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#3 thundacat

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Posted 09 January 2005 - 08:35 PM

Well when I try to start Norton's, it keeps saying it is refreshing and when I attempt to enable auto-protect it produces a script error: unspecified res://C:\PROGRA~1\NORTON~1\NAVOpts.dll/optionsbtm.htm.

When I attempt to clink on a link it doesnt nothing so I have to end up cutting and pasting the url in my address bar.

#4 Leurgy

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Posted 09 January 2005 - 08:50 PM

This is a typical sympton of a browser hijacker. Have you tried running adaware?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#5 thundacat

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Posted 10 January 2005 - 09:52 AM

I ran spybot last night. I am still having the problem.

#6 Leurgy

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Posted 10 January 2005 - 10:08 AM

Are you using XP?

Try AdAware, that might help. If it doesn' then go to the HiJack This forum on here and read the sticky "How to submit a HiJack This Log". That would seem to be the next logical thing to try.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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