Posted 23 March 2007 - 08:58 AM
I'm having several problems with a new computer (XP Home Media). The first is that I cannot install all of the windows updates. I get this message:
"Security Update for microsoft.net framework, version 1.1 Service Pack 1 will not install."
It keeps trying to install it, but fails.
The second is an issue with an AVG free file that will not stay deleted. I uninstalled AVG and installed Kapersky, but the add-in manager for AVG in Outlook, which I un-check, re-checks itself. Then I get the error message "the add-in C:\progra~1\Grisoft\AVGfre~1\avgxch32.dll could not be installed or loaded" when I try to open Outlook. I have deleted the extend.dat file numerous times, but it keeps re-appearing. I uninstalled AVG in the first place because it would not complete the installation on the new computer. The Kapersky scan did reveal a trojan, which it deleted. Any suggestions? Thanks - Leslie.