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Damn Viruses


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#1 livindead

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Posted 22 March 2007 - 11:00 AM

i was directed to ur site through the limewire fourm this is my proplem

i no exactly wots up and ive tried everything but i cant sort it any help wud be really good.

i think i have a virus in my incomplete dowloads files as i cant open it, i cant delete it, and when i run i virus scan it cant go past my incomplete download file, when every i try any of the above i get the message 'windows explorer has encounted a proplem and must close do u want to send an error report' and all that crap any ideas any one wud be ace thx in advance. LD

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#2 buddy215

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Posted 22 March 2007 - 11:13 AM

Try running your updated antivirus in safe mode.

If that is unsuccessful follow the instructions below.
Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

Post a Hijack This log in the appropriate forum by following the directions in the link below.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 livindead

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Posted 22 March 2007 - 12:36 PM

nope im sorry to say tht didnt work the spyware remove sumstufrf but didnt do nowt for my proplem and i get tht messege form the internet explorer (the 'windows had encounted an error' messege)

#4 buddy215

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Posted 22 March 2007 - 12:46 PM

Then follow the directions in the last link and post a Hijack This log. NOT in this forum but in the Hijack This Forum.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 fozzie

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Posted 23 March 2007 - 03:14 AM

Have you checked the folder's Properties?
Right click the folder, and select Properties.
Make sure it's not set to Read-only.
If it is, uncheck it, click Apply, and click OK.
Now try to delete it.

If none of the above works, here are a couple of programs, you can try:

Eraser
Unlocker
Delete DEoctor

Start up in safe mode and try to do that.

There's also this Microsoft Knowledge Base Article that might be helpful:
How To Take Ownership of a File or Folder in Windows XP

#6 livindead

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Posted 24 March 2007 - 06:20 AM

i cant right click the file coz as soon as a move the curser over the folder i get the messege 'windows explorer has encounted a proplem and must close' and thn it closes but thx.

also none of the downloads worked as they also just sed 'this program has encounted a proplem and must close ' but again thx for the help.

Edited by livindead, 24 March 2007 - 06:26 AM.


#7 quietman7

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Posted 24 March 2007 - 06:45 AM

Have you tried using System Restore or System Restore from a command prompt in "SAFE MODE" to return to a previous state before your problems began?
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#8 livindead

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Posted 25 March 2007 - 09:03 AM

yep but wen the pc comes back on there is a messege saying tht system restore couldnt work or do something and your computer has not change i am totally baffeled.

#9 fozzie

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Posted 25 March 2007 - 09:44 AM

Here some usefull reading material :


Here are some troubleshooting steps to take when System Restore ...

Repair XP

System Restore for Windows XP

#10 livindead

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Posted 25 March 2007 - 10:18 AM

cheers fella but nothing lol thx for the help.

#11 fozzie

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Posted 25 March 2007 - 10:19 AM

Can you tell me what excactly is happening?

#12 livindead

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Posted 25 March 2007 - 11:16 AM

its all here

http://www.bleepingcomputer.com/forums/t/85691/do-not-no-the-name-of-the-thing/

#13 quietman7

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Posted 25 March 2007 - 11:38 AM

Please refrain from asking for help from other members or staff until the HJT Team has checked your posted log. The HJT Team work very hard to investigate and develop a unique solution to your problem. Just like your computer is different from every other computer, the solution will be tailored to the problems associated with your computer as you receive individual expert assistance. This takes time and effort. The staff here are all professionals and they volunteer their time to help.

Thus, we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Any modifications you make can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

Thanks for your cooperation.
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#14 livindead

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Posted 25 March 2007 - 11:46 AM

soz i didnt mean to he just asked wot the actual proplem was and tht is the actual proplem

#15 quietman7

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Posted 25 March 2007 - 12:48 PM

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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