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Uninstallation Problem


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6 replies to this topic

#1 qrius2noall

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Posted 21 March 2007 - 10:13 AM

:thumbsup:

HI THERE !

Ihad installed SUPER ANTISPYWARE(FREE EDITION)FOR OCCASIONAL STANDALONE SCANS.There is a newer version available so I downloaded it and prior to its installation,wanted to uninstall the older version.I guess I goofed up somewhere(being a NEWBIE,still trying to figure out computers),so now the situation is -NEITHER CAN I UNINSTALL THE OLDER VERSION,NOR CAN I INSTALL THE NEW VERSION


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11316
Date:
Time:
User:
Computer:
Description:
Product: SUPERAntiSpyware Free Edition -- Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\WISCDDCBBF1270346BC938BBCC81A1EEAAA_3_5_0_1016.MSI

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 43 44 44 43 42 42 46 {CDDCBBF
0008: 31 2d 32 37 30 33 2d 34 1-2703-4
0010: 36 42 43 2d 39 33 38 42 6BC-938B
0018: 2d 42 43 43 38 31 41 31 -BCC81A1
0020: 45 45 41 41 41 7d EEAAA}

Itried to use CCLEANER,JVPOWER TOOLS. ARP++ TO UNINSTALL( AFTER FAILURE WITH ADD/REMOVE)
but the error is being shown with each effort to uninstll

Microsoft link has nothing on this,so here IAM,seeking everybody's help

THANKS IN ANTICIPATION

BC AdBot (Login to Remove)

 


m

#2 zbd

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Posted 21 March 2007 - 10:29 AM

Make sure it is stopped or turned off before uninstall. You can use task manager (control/alt/delete) and press end process.

Just a comment. I use my uninstaller.

http://www.nirsoft.net/utils/myuninst.html

Edited by zbd, 21 March 2007 - 10:31 AM.


#3 Albert Frankenstein

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Posted 21 March 2007 - 12:22 PM

You could always try Uninstall Plus! It is a program that is available on a trial basis HERE. I use it regularly and like it. Not only will it start a specific program's uninstaller, but then it will search the registry for any traces of the deleted program.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#4 HaroldB

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Posted 23 March 2007 - 03:07 AM

This may sound a little cheap, but maybe perhaps you should re-install the older version and then try to uninstall it again, hmmm? I have had to do that on more than one occasion.....

#5 idk

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Posted 23 March 2007 - 03:10 AM

Try using Windows Install Clean Up Utility. It helped me uninstalling a program which couldn't be unistalled through add/remove programs for some reason.

This may sound a little cheap, but maybe perhaps you should re-install the older version and then try to uninstall it again, hmmm? I have had to do that on more than one occasion.....


Sometimes that doesn't work because since you got the program already installed, the installer will come up as the uninstaller but the problem is that he can't uninstall.
Sometimes it'll work depending on the program.

Edited by idk, 23 March 2007 - 03:13 AM.


#6 DanC1186

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Posted 24 March 2007 - 09:09 PM

I use killbox to help me manually remove unwanted software. It creates dummy files on reboot and from there, just sent them to the recycler. Then run a registry cleanup tool to take care of any loose ends there.

#7 Budapest

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Posted 25 March 2007 - 04:05 AM

You could also try uninstalling it in safe mode - sometimes this works for stubborn software.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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