Thanks for responding ddeerrff. I got my reboot back but things are messed up. I locked myself out...followed a lead on that site...and had to use system recovery this morning. That allows me to start fresh...but I locked myself out of my old user account.
I was able to re-install my McAfee anti-virus...and firewall...but not privacy service. Their customer service sucks! I followed the instructions given me...but it won't download.
And I'm a crazy person today over this mess.
Well, if anyone has any feedback...it would be appreciated. Thanks.