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Unmountable Boot Volume - No Start


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3 replies to this topic

#1 ottawa_peggy

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Posted 19 March 2007 - 07:32 PM

My Dell Dimension 3100 won't boot up. The error message is "unmountable boot volume". I get the blue screen that says Windows shut down to prevent damage to your computer. Then it says to start it in safe mode and remove any newly installed hardware or software, then try again. But I haven't added any new hardware or software since last night when it was working... so I'm at a loss how to proceed.

The only thing that was different was that last night I was watching a DVD on it. So that was the first time that the DVD program (Dell's installed program, not something that I put on) had been used.

Any suggestions out there?
Thanks!

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#2 TMacK

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Posted 19 March 2007 - 10:25 PM

Have a look at this Micro$oft KB Article; Unmountable Boot Volume.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 ottawa_peggy

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Posted 20 March 2007 - 05:36 AM

Thank you very much for the quick reply! Sounds straightforward. I'll give it a try.

#4 ottawa_peggy

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Posted 20 March 2007 - 07:09 PM

I have a problem. I didn't receive the Windows XP CD-ROM with my system. When it came from Dell, it said that Windows XP was pre-loaded and there were no disks or CDs included. Anything else I could do?




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