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Word Xp Save Doesn't Work


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#1 funnytim

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Posted 19 March 2007 - 01:08 AM

i can't save ANYTHING using my MS word xp!! when i click "file, save" nothing happens. i tried doing the "detect and repair" function, but doesn't work. can anyone help me?

thxs.

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#2 HitSquad

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Posted 19 March 2007 - 05:01 AM

Hi tim.
If this is only a problem in word, with word\office closed, locate and delete the "normal.dot" file. When you launch word, it will create a new one.
Make sure you have "Show Hidden Files and Folders" selected via Tools>Folder Options>View tab in explorer as the file is hidden by default. If it doesn't work, it's probably an add-in causing the problem.
Let us know.

#3 funnytim

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Posted 19 March 2007 - 11:50 PM

nope, still doesn't work..

any other suggestions?

#4 projectfocus

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Posted 20 March 2007 - 06:24 AM

Are you still able to search your file structure through My Computer.
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#5 HitSquad

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Posted 20 March 2007 - 07:25 AM

Check for any Add-ins via Tools>Templates and Add-ins. Remove the checks from any you see and click ok..
Close then reopen word and try a save.

#6 funnytim

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Posted 20 March 2007 - 10:44 PM

i can still go 2 my file structure thorough my comp, but I am having some problems w/ my comp
(http://www.bleepingcomputer.com/forums/index.php?act=ST&f=56&t=85385&st=0)


i tried disabling plug-ins, then restarting MS word, but still doesn't work. There was only one plug-in, a "Snag-it add in.dot" file. i disabled it, but i still couldn't save.




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