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Computer Goes Into Sleep Mode


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#1 Longy

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Posted 19 March 2007 - 12:20 AM

I have a Dell computer which switches itself into sleep mode. This will happen during boot, or while using a program - the computer simply goes to sleep!

I have tried as many combinations of sleep settings in CMOS as I can think of.
I have disabled power management
I have removed each stick (2) of RAM and tried in all slots both individually and together
I have disabled the power switch
I have substituted another power supply
I have installed another hard drive and installed the operating system again
Any other ideas?

Operating System - Windows XP Pro SP2

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#2 Arshad Parvez

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Posted 19 March 2007 - 03:04 AM

Hi,

Have you given a thought to faulty sleep key on the keyboard ?

ArshadParvez

#3 Longy

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Posted 19 March 2007 - 04:53 PM

Thanks Arshad,
I hadn't thought of that but I am using a different keyboard on my test bench which does not have a sleep key.

#4 DellCA

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Posted 29 March 2007 - 10:27 AM

Hi,

My name is Todd and I'm a customer advocate at Dell's corporate headquarters. My team was created to help customers via blogs and forums.

If you haven't checked yet you may want to check the reed switch on that system. There is a small switch that when depressed (i.e, closing the lid) it puts the system into sleep mode. If that switch is stuck or sticking it could cause the problems you're describing.

You can check our support site, http://support.Dell.com, to review the manuals for your specific system to see how to check that switch.

Let me know if this helps.

Thank you,

Todd

Customer Advocate
Dell, Inc

http://direct2dell.com/one2one/archive/2006/11/19/3648.aspx

#5 usasma

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Posted 29 March 2007 - 03:37 PM

Thanks Todd, and thanks to Dell for letting you do this!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 Longy

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Posted 29 March 2007 - 07:07 PM

Thanks Todd,

The chassis intrusiuon switch has been disabled in CMOS. Good thought tho'.

Have no hair left to pull out, so I am off to buy new case and mainboard and will transfer all other hardware into this.

THanks for trying guys!




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