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Networking Working Unable To Connect To Internet


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#1 darkzone

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Posted 18 March 2007 - 06:07 PM

Hi,

I been having this issue since Friday evening i'm not sure what caused...my internet connection died but my network was still working. Since Friday i have tried numerous times to revert my router setting to factory settings but with zero success. To add to this i have desktop and a laptop both connected wirelessly. after configuring i get the following status on my router show in the screen shot below

Posted Image

my router is compusa 54 Mbps Wireless G Broadband Router


Below is the ipconfig/all info thru the router.


Microsoft Windows XP [Version 5.1.2600]
Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>cmd
Microsoft Windows XP [Version 5.1.2600]
Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Wireless Network Connection 4:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.2.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ZDesktop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Generic Marvell Yukon Chipset based
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-16-76-53-C6-56

Ethernet adapter Wireless Network Connection 4:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Wireless-G Portable USB Adapter #4
Physical Address. . . . . . . . . : 00-14-BF-7D-1A-4C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Saturday, March 17, 2007 7:20:12 PM
Lease Expires . . . . . . . . . . : Monday, March 09, 2037 7:20:12 PM


I've an old linksys hpro200 wired router which i have also tried to hook up to test the issue but i am getting the same resuts...only way to connect to internet is bypassing the router...any help suggestion is greatly greatly appreciated i'm out of idea's...cant understand why my router is not capturing information from my ISP....

Thanks,

Edited by darkzone, 18 March 2007 - 06:09 PM.


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#2 ComputerWhizz7

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Posted 18 March 2007 - 06:19 PM

That sounds like the line to your house provided by the ISP is down. Ring them up and get onto them! You are paying them so they HAVE TO HELP YOU! :thumbsup:
I came, I saw, I conquered. - Julius Caeser

#3 darkzone

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Posted 18 March 2007 - 06:27 PM

but if i connect directly to cable modem it works without any problems it is just when i add the router between the PC and the Cable Modem i get issues

#4 ComputerWhizz7

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Posted 18 March 2007 - 06:45 PM

OK right, that is a bit clearer. What is the internal configuration of your router?
I came, I saw, I conquered. - Julius Caeser

#5 darkzone

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Posted 19 March 2007 - 12:03 PM

i was able to make the linksys wired router to work by power cycling every thing...
My wireless router is still broken

What is the internal configuration of your router?


there is a quick set up wizard that i use to configure my network
it asks me the time zone and
what kind of connection to i have cable/dsl/big tesla etc
I select cable and click apply when it is done rebooting and all
i check the status and it shows what i have above in the screen shot...some body suggested that i need to is configure it via wire instead of wirlessly and i will post the results....

#6 darkzone

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Posted 19 March 2007 - 05:16 PM

No luck think the router is bad now....

#7 projectfocus

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Posted 20 March 2007 - 05:46 AM

have a look at the ISP settings in the Router. It is most likely that the issue is with the authentication onto the ISP network. This would be why it is not assigning an IP address to you automatically.
Posted Image

#8 darkzone

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Posted 20 March 2007 - 07:27 AM

I have screen shot of those settings above it (router) pulls 'em on its own after i select what connection i have....i cannot change any of the values either...does any body know whether i can over write a firmware in other words reinstalling the the same version again..?

#9 projectfocus

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Posted 20 March 2007 - 07:35 AM

You may need to look at the general setup tab that is on the top of the screen. The login details for the ISP will need to be set in the router or it will not be able to connect. The screen you are looking at is just the connection status and not the configuration of the connection. You will need all of the passwords from your ISP/
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#10 darkzone

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Posted 20 March 2007 - 12:18 PM

You may need to look at the general setup tab that is on the top of the screen. The login details for the ISP will need to be set in the router or it will not be able to connect. The screen you are looking at is just the connection status and not the configuration of the connection. You will need all of the passwords from your ISP


That screen shot i took was after i went thru configuring my router after i set back to factory settings and it doesnt seems to respond to WAN ip address or Default gateway address...My configuration is pretty basic i dont even have to add any ip address becoz i have cable and address are assigned dynamically therefore it should acquire one automatically and when i click the connection status it should should have all the fields filled.

#11 projectfocus

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Posted 21 March 2007 - 04:20 AM

I am not to sure about cable networks. I have only dealt with ADSL. You normally have to enter a logon name ad password to authenticate yourself to the isp. I am not sure with cable how this works. Try and have a look at the settings on the direct connected system and see if there is any settings in there that you may need to use on the router.
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