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Virtical black lines in add remove programs windows XP


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15 replies to this topic

#1 meppelder71

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Posted 08 January 2005 - 07:31 PM

When I am in Add Remove Programs the list is seperated by vertical back lines how do I remove them.

Edited by meppelder71, 08 January 2005 - 07:32 PM.


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#2 Grinler

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Posted 08 January 2005 - 11:30 PM

Have you updated your video driver?

#3 screamin340

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Posted 01 August 2005 - 01:23 PM

sorry to bring this up from the past...but im keeping an eye on this I have the same problems I took some screen shots the vid drivers have been updated last week but ive had the problem for a while :thumbsup:
see how big the scroll bar is

the black lines

[Any ideas how to get rid of these? (sorry tried to post pics.. but it wasnt in the right format :flowers:

Edited by screamin340, 01 August 2005 - 01:26 PM.


#4 Grinler

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Posted 01 August 2005 - 04:19 PM

It is a mightly large scroll bar. Do you have a lot of programs installed?

#5 screamin340

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Posted 02 August 2005 - 10:56 AM

No not really...theres only 30-40 programs installed, Its a fairly fresh copy of windows. I believe this happened after I did all the updates from the windows update website. I've recently updated my laptop and my wifes computer, neither one of thoes computers have the annoying black lines. :thumbsup:
There not bothering anything everything seems to be working fine there just.....annoying

#6 River_Rat

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Posted 02 August 2005 - 11:30 AM

Does all of your programs show up above or below the space w/black lines?

#7 windowsxp550

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Posted 02 August 2005 - 02:33 PM

I really think that you have some kind of malware on your system causing this...

As a general rule of thumb, if there is something bizarre happening with your PC, and you haven't installed anything recently...the first thing you should do, is check for Virus's, Spyware or other Maleware. A lot of the spyware and other maleware like to configure themselves to auto start with your computer. I would strongly suggest running a HjackThis scan to see what is starting up with your computer

It's pretty sad, but nowdays when you run into Computer Problems that are strange or appear suddenly, you really have to "Assume it's Malware, until proven otherwise".
Free PC Help: At FixMyXP.com, our Speciality is Windows XP.
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#8 phatcat42141

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Posted 02 August 2005 - 09:15 PM

No not really...theres only 30-40 programs installed, Its a fairly fresh copy of windows. I believe this happened after I did all the updates from the windows update website. I've recently updated my laptop and my wifes computer, neither one of thoes computers have the annoying black lines. :thumbsup:
There not bothering anything everything seems to be working fine there just.....annoying

What is the video card you have in the one that has the Black Lines? Also what is the video cards you have in the ones that run fine? I had that problem with an ATI video card but my nVidia cards worked great. I then rolled back the video driver on the ATI and the problem disappeared.

#9 screamin340

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Posted 03 August 2005 - 12:33 PM

Does all of your programs show up above or below the space w/black lines?

as far as the programs ...there cut directly in half 25 on top <black lines> 25 on the bottom

I really think that you have some kind of malware on your system causing this...

I run Giant antispywear adaware pest patrol and Alura *SP (its new to my computer) religiously but I will definately give hijack this a try ive heard a lot of people talk about this (ill post my findings here see if you guys see something)

I had that problem with an ATI video card but my nVidia cards worked great


Its funny you said this The other 2 computers have ATI cards and work fine mine has a nVidia Gforce4 ti4800se Ive tried rolling back the drivers all the way back to 55.60 with the same results

Again ill post the results from Hijack this to see if you all see something I missed
Thanks for all your help again

#10 Grinler

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Posted 03 August 2005 - 12:44 PM

You can also try the following:

click on start then run and type:

sfc /scannow and press enter. This will check for any modified system files and replace them with the correct files from dllcache. Make sure you have your XP cd as you may need it

#11 screamin340

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Posted 04 August 2005 - 09:19 AM

Here is the Log file from Hijack This I know basically what everything is except a few I put them in red. Like i said in a previous post This isnt hurting anything Everything runs fine, Its just annoying Dont kill yourselves Looking for an answer

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BitTornado\btdownloadgui.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Jamie\LOCALS~1\Temp\Rar$EX00.531\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [GrpConv] grpconv.exe -o
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_06\bin\npjpi141_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_06\bin\npjpi141_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1107648252999
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn/insta...cdetection3.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\PROGRA~1\ALURIA~1\ascserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

#12 Grinler

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Posted 04 August 2005 - 09:44 AM

Nothing too horrible...but I would definitely fix all those entries that you highlighted red.

You run sfc yet?

#13 screamin340

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Posted 04 August 2005 - 01:13 PM

Nothing too horrible...but I would definitely fix all those entries that you highlighted red.

You run sfc yet?

Nope not yet..Ill do that after I get home from work tonite

UPDATE:
I deleted those reg values that HT found, and ran SFC My computer definately runs a little better but the lines are still there
I appreciate the time you guys took to help me try to fix this But it looks like its whoopin my a$$

Edited by screamin340, 05 August 2005 - 12:22 AM.


#14 screamin340

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Posted 05 August 2005 - 01:01 AM

UPDATE TO THE UPDATE: I was looking at the Add/remove list I realized that if I clicked on the black line would highlite blue (like I was selecting something) The last entry I had at the top was Mozilla then all these black lines had to scroll all the way to the bottom then MSN Messenger. I went into the registry here

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

There was a list of programs that matched what I had in my ADD/REMOVE list scrolled down to Mozilla and there were 14 items between Mozilla and MSN messenger (most were named: ****beta *****c2 and ***trial ??? I should have written em down) I deleted all those entrys and she works like a champ Black lines gone!!!! (Must have been a bad uninstall or I deleted something without going through add/remove list)

I had to post what fixed it I hate finding a forum about some obscure problem and no-one posts what they did to fix it

Thank you all again for your time and patience It was nice to come to a forum and not be treated like a moron. You guys got a good thing going here..Keep up the good work!! :thumbsup: thanks again
Jamie

#15 Grinler

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Posted 05 August 2005 - 03:35 PM

Glad it all worked... I agree that it must have been a botched install or remnants of malware that you had on there.




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