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Error Entry Point Not Found


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#1 yellowfellow

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Posted 17 March 2007 - 05:57 AM

hi

every few minutes, a error window appeares (irritating :thumbsup: ):

Title: "200731421111_mcinfo.exe - Entry Point Not Found

The Procedure entry point getaddrinfo could not be located in the dynamic link library WS2_32.dll.

Button: OK"

:flowers:

ive searched the ws2_32.dll file, and it was found in 3 different windowsfolders.
ive also searched google. but there wasnt any info i could use.
i asked a friend, and he told me McAffee was the problem.
Because a while ago, i deinstalled mcaffee and installed avg antivirus instead.

can somebody please help me? it's really irritating.
else the only solution is to format the drive and reinstall windows.

thx,
Yellow Fellow

Windows XP
Pentium4 1.5 Ghz 256kb cache
640 mb sdram
Geforce 440 MX 64 mb
20GB + 10 GB
AVG antivirus

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#2 HitSquad

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Posted 17 March 2007 - 07:49 AM

Hi yellowfellow, welcome to BC.
Your friend is correct. mcinfo.exe is part of the McAfee security suite.
You may see that entry in msconfig and can disable it at startup.
Before you do that though, are there any more mcafee products listed in Add\Remove?
There are seperate removal tools available for each part of the security suite here.
If you use the full product uninstaller, it will remove everything, including the firewall.
You will want to have one pre-downloaded ready to go (but don't install until mcafee has been removed and you are physicly disconnected from the internet).
Let us know.

#3 yellowfellow

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Posted 17 March 2007 - 08:02 AM

hi
thx for ur reply

i removed mcaffee totally. though while removing, it acted strangely.
removing the firewall took ages. (i went watching tv, when i came back, it was finished)

after that i installed avg. (stupid me, i forgot to pull out the internetconnection)
later i found out that components of mcaffee still have remained in C program files, i assumed i didn't needed those anymore, so i removed these manually.
unfortunately, ive forgotten when the error problem started... :thumbsup:

should i install mcaffee and remove it again?

#4 yellowfellow

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Posted 17 March 2007 - 08:06 AM

btw. the mcaffee components was something about firewall.
and the odd thing is, ive found another mcaffee folder again. but then with spamkiller.
ive removed it.

#5 HitSquad

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Posted 17 March 2007 - 08:10 AM

Don't bother with a re-install. It didn't remove itself correctly the first time because you didn't totaly disable it before doing so. It's not easy to get rid of sometimes. :thumbsup:
Open msconfig first and remove any mcafee entries, such as to the file above, reboot.
Afterwards, or if there is no listing, download and run this tool.

Edited by HitSquad, 17 March 2007 - 08:11 AM.


#6 yellowfellow

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Posted 17 March 2007 - 08:36 AM

i opened msconfig and i couldn't find anything about mcaffee or the specified file.
ive also tried the remove mcaffee tool. but this didn't worked neither. the problem remains... :thumbsup:
ive also tried to set msconfig on normal boot, but this hadn't any effect neither...

#7 TheTerrorist_75

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Posted 17 March 2007 - 09:30 AM

Check to see if mcinfo is running in Task Scheduler and disable/remove it. Also check Services for any McAfee entries and disable them.

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