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Pandex Inf


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#1 rayandmaura

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Posted 16 March 2007 - 07:00 PM

My friends computer is infected with the pandex inf virus..Its located in the winlogon file in system 32. Its a protected system file and the cleaners ive used arent killing the thing. Any suggestions would be appreciated.
I aplolgize if this isnt the correct place to post this. I cant get to his computer to post a HJT log and he can barley do anything on it and im sure hed have problems posting as well .. I wasnt sure if I should post here or maybe somewhere else Is it possible do just do sfc /scannow and replace the thing and that would take care of it ?? as it is a system file ? AOL stopped his account because they said his system was sending out thousands of
emails or something like that. Ive cleand alot of virus and spyware stuff already by recommending stuff like super anti spyware etc but i need help with this pandex thing. Id sure like to help my friend out so im open to good ideas..

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 16 March 2007 - 10:37 PM.


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#2 fozzie

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Posted 16 March 2007 - 08:57 PM

Open the HijackThis Folder, find the HijackThis.exe file, right click on the file and select rename. Type Analyze.exe and hit "Enter". Double-click on Analyze.exe (which is still hijackthis) to run the program. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Analyze.bat or Analyze.com

please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 rayandmaura

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Posted 17 March 2007 - 11:44 AM

Umm did you read my topic at all? Im not sure why you wrote all that usleess advice as it dosent apply at all to my post. As stated its not my computer but my friends he wouldnt be able to post a HJT log as hes not computer savvy at all and I dont have access to it . I just asked if anyone had any ideas how to get rid of the pandex virus. All of the virus cleaning programs ive tried have not helped so if anyone knows what program I could try next to help clean it please let me know. Again I cant post a HJT log Thanx ----RAY
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#4 fozzie

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Posted 17 March 2007 - 04:54 PM

I did read your post. You can't replace it, it has to be cleaned. Try the following :

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

* Install AVG Anti-Spyware by double clicking the installer.
* Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
* On the main screen under Your Computer's security.
o Click on Change state next to Resident shield. It should now change to inactive.
o Click on Change state next to Automatic updates. It should now change to inactive.
o Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
o Wait until you see the Update succesfull message.
* Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
* Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

Close ALL open Windows / Programs / Folders. Reboot in safe mode Please start AVG Anti-Spyware and run a full scan.

* Click on Scanner on the toolbar.
* Click on the Settings tab.
o Under How to act?
+ Click on Recommended Action and choose Quarantine from the popup menu.
o Under How to scan?
+ All checkboxes should be ticked.
o Under Possibly unwanted software:
+ All checkboxes should be ticked.
o Under Reports:
+ Select Automatically generate report after every scan and uncheck Only if threats were found.
o Under What to scan?
+ Select Scan every file.
* Click on the Scan tab.
* Click on Complete System Scan to start the scan process.
* Let the program scan the machine.
* When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
o Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
o At the bottom of the window click on the Apply all Actions button. (3)

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* When done, click the Save Scan Report button. (4)
o Click the Save Report as button.
o Save the report to your Desktop.
* Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.

1. Detects and removes malware ( viruses, worms, trojans, etc. )
2. Detects and removes grayware and spyware
3. Restores damage caused by malware to your system.
4. Notifies about vulnerabilities in installed programs and connected network services.
5. Multi-platform support for: Windows, Linux, Solaris.
6. Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.

If this does not help you really get him to post a HJT log.

#5 rayandmaura

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Posted 19 March 2007 - 06:00 PM

THANX!! it got fixed . Its working fine now. We appreciate all your help....RAY




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