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Toms Computer Is Infected I Think


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#1 psand

psand

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Posted 16 March 2007 - 11:50 AM

My nephew's computer has stopped working. Won't even read from cd now and internet connection has also gone.

Here is his hijackthis log created in safe mode: help!!

Logfile of HijackThis v1.99.1
Scan saved at 10:42:04, on 16/03/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [tcpipmon] tcpipmon.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Archivos de programa\Archivos comunes\Autodesk Shared\acstart16.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Archivos de programa\Skype\toolbars\Shared\Skype4ComAPI.dll
O20 - Winlogon Notify: rpcc - C:\WINDOWS\System32\rpcc.dll
O23 - Service: McAfee Application Installer Cleanup (0049471174061849) (0049471174061849mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\ICAS\CONFIG~1\Temp\004947~1.EXE
O23 - Service: Airgo Networks NIC Service (ANISERVICE) - Airgo Networks, Inc. - C:\WINDOWS\System32\aniServ.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Archivos de programa\Archivos comunes\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Archivos de programa\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Microsoft Corporation - Unknown owner - C:\WINDOWS\utorrent.exe

Your help will be greatly appreciated.

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m

#2 random/random

random/random

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Posted 21 March 2007 - 05:16 PM

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log





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