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Google Search Link Redirection - Hijackthis Log Posted


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9 replies to this topic

#1 Grendell

Grendell

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Posted 16 March 2007 - 11:27 AM

When I do a search in Google, and click a resulting link, I am often (not always, but sometimes) redirected to some random website.
Clearly I have some sort of infection, but Adaware or Spybot doesn't find anything, nor does my anti-virus software (McAfee).

After some research, I've downloaded Hijackthis and saved the scan results to a log. The log is posted below and I would be grateful for any assistance.

Many Thanks

Andrew

Logfile of HijackThis v1.99.1
Scan saved at 16:09:15, on 16/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Wireless Desktop\LgWDskTp.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\drag'n drop cd+dvd\BinFiles\DragDrop.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\Common Files\AOL\1162562509\ee\AOLSoftware.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\Program Files\Eraser\eraser.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee QuickClean\PlgUni.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\sony\usbsircs\usbsircs.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\DTV\DVB-T USB 2.0\RC.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\sony\giga pocket\shwserv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\program files\common files\aol\1162562509\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
c:\program files\common files\aol\1162562509\ee\aolsoftware.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\vaio media music server\SSSvr.exe
C:\Program Files\sony\photo server\appsrv\PhotoAppSrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe
C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony\giga pocket\RM_SV.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\WinAce\WinAce.exe
C:\DOCUME~1\Andrew\LOCALS~1\Temp\~AceTemp\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [LgWDskTp] C:\Program Files\Wireless Desktop\LgWDskTp.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Program Files\drag'n drop cd+dvd\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1162562509\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] "C:\Program Files\McAfee\McAfee QuickClean\PlgUni.exe" /START
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: RC.exe.lnk = C:\Program Files\DTV\DVB-T USB 2.0\RC.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://help.broadbandassist.com/prequal/MotivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E72EB31-7590-4234-997C-109721383000}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{6E59FD51-43CD-4737-B8BA-7B5C0B90C129}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D7F3FA2-6D80-4B03-9252-08EE78578794}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{97A21BDC-2304-407D-9790-C3B44CF97192}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9A85234-C17F-435F-B415-2CC0B02D1FAC}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{C08CB790-8A8D-44DD-BCF9-A018337FCE2F}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.72 85.255.112.140
O17 - HKLM\System\CS1\Services\Tcpip\..\{3E72EB31-7590-4234-997C-109721383000}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.72 85.255.112.140
O17 - HKLM\System\CS2\Services\Tcpip\..\{3E72EB31-7590-4234-997C-109721383000}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.72 85.255.112.140
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe (file missing)
O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: Giga Pocket Hardware Detector - Sony Corporation - C:\Program Files\sony\giga pocket\shwserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: navapsvc - McAfee Inc. - (no file)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\giga pocket\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\giga pocket\RM_SV.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\vaio media music server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\vaio media platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\vaio media platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\sony\photo server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\giga pocket\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\sony shared\vaio media platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\sony shared\vaio media platform\UPnPFramework.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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#2 RichieUK

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Posted 16 March 2007 - 11:40 AM

Welcome to the BleepingComputer HijackThis forum Grendell :thumbsup:

Download ATF Cleaner by Atribune:
http://www.atribune.org/ccount/click.php?id=1

Double-click ATF-Cleaner.exe to run the program.
Click 'Select All' found at the bottom of the list.
Click the 'Empty Selected' button.

If you use Firefox browser, do this also:
Click Firefox at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.

If you use Opera browser,do this also:
Click Opera at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.

Click 'Exit' on the Main menu to close the program.

**************************

Download and run Fixwareout from the link below:
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe
After the reboot post the contents of the logfile C:\fixwareout\report.txt in your next reply,along with a new Hijackthis log please.
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#3 Grendell

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Posted 16 March 2007 - 11:56 AM

Hi RichieUK,

Thanks for the prompt reply. I've done as you requested and the log files are posted as attachments.

Andrew

Attached File  hijackthis.log   13.97KB   7 downloads

Attached File  report.txt   2.54KB   5 downloads

#4 RichieUK

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Posted 16 March 2007 - 12:09 PM

Have you recently uninstalled Norton Internet Security,because there are still several services running.
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#5 Grendell

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Posted 16 March 2007 - 12:14 PM

I uninstalled Norton Internet Security about 10 months ago and had real problems replacing it with McAfee. PC has run ok ever since though.

#6 RichieUK

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Posted 16 March 2007 - 12:33 PM

Click on Start>Run and type Services.msc then hit Ok.
Scroll down and find the service's called:
Symantec Event Manager (ccEvtMgr)
Symantec Network Proxy (ccProxy)
Symantec Password Validation (ccPwdSvc)
Symantec Settings Manager (ccSetMgr)
Symantec Network Drivers Service (SNDSrvc)

When you find them, double-click on them.
In the next window that opens, click their 'Stop' buttons.
Then change their 'Startup Type''s to 'Disabled'.
Now press Apply and then Ok and close any open windows.
Restart your pc.

******************************

Download/install AVG Anti-Spyware 7.5.

Please follow these instructions very carefully.

Launch/start up AVG Anti-Spyware.
On the main page click the 'Update' tab,and then 'Start Update'.
Note:
If you have any problems running the update process prior to running the scan,download/install the 'Full Database' from here:
http://download.ewido.net/avgas-signatures-full-current.exe

Once the updates have been installed,do the following:
Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.
Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'.
Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:

O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E72EB31-7590-4234-997C-109721383000}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{6E59FD51-43CD-4737-B8BA-7B5C0B90C129}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D7F3FA2-6D80-4B03-9252-08EE78578794}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{97A21BDC-2304-407D-9790-C3B44CF97192}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9A85234-C17F-435F-B415-2CC0B02D1FAC}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{C08CB790-8A8D-44DD-BCF9-A018337FCE2F}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.72 85.255.112.140
O17 - HKLM\System\CS1\Services\Tcpip\..\{3E72EB31-7590-4234-997C-109721383000}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.72 85.255.112.140
O17 - HKLM\System\CS2\Services\Tcpip\..\{3E72EB31-7590-4234-997C-109721383000}: NameServer = 85.255.116.72,85.255.112.140
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.72 85.255.112.140


Fix these also if still present:
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe (file missing)
O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)


Still in Safe Mode launch AVG Anti-Spyware.
Click the 'Scanner' icon at the top.
To start the scan click on 'Complete System Scan'.
Please be patient,it takes a while for the scan to finish.

Once the scan is complete,do the following.
If AVG Anti-Spyware detected any infected objects:,click on 'Apply All Actions'.

Next click on 'Save Report'.
Copy and paste that report into your next reply.
The report can be found under the 'Reports' tab at the top.
Close AVG Anti-Spyware when you've done.
Reboot normally.

Post the AVG Anti Spyware report and a new Hijackthis log into your next reply.
Let me know how your pc is running now please.
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#7 Grendell

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Posted 16 March 2007 - 02:51 PM

Ok, here we go. Everything done, as requested. PC seems fine and google searhes no longer redirecting in IE or Firefox. AVG log below and Hijackthis log attached. You, my friend, are truly a star!!

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 19:37:08 16/03/2007

+ Scan result:



HKU\S-1-5-21-615266300-4208991554-2835175393-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1A1DDC19-5893-43AB-A73F-F41A0F34D115} -> Adware.Generic : Cleaned with backup (quarantined).
HKU\S-1-5-21-615266300-4208991554-2835175393-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5D4831E0-5A7C-4A46-AFD5-A79AB8CE36C2} -> Adware.Generic : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C881A5FE-1B75-4DE8-B23C-D3A26D92A79B}\RP335\A0070634.exe -> Downloader.Zlob.bfj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C881A5FE-1B75-4DE8-B23C-D3A26D92A79B}\RP335\A0070635.exe -> Downloader.Zlob.bfj : Cleaned with backup (quarantined).
:mozilla.43:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Clickzs : Cleaned.
:mozilla.44:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Clickzs : Cleaned.
:mozilla.17:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.18:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.19:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.29:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.30:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.31:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.32:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.7:C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\5gsoxqmb.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.


::Report end

Attached File  hijackthis2.txt   12.09KB   4 downloads

#8 RichieUK

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Posted 16 March 2007 - 03:25 PM

Your log is clean :thumbsup:
If all's ok,please do the following:

* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading unselect 'Show hidden files and folders'.
* Re-check the 'Hide file extensions for known types' option.
* Re-check the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

Clear your 'System Restore' points by doing the following:
Right-click on 'My Computer' and select 'Properties'.
Select 'System Restore'.
Select 'Turn Off System Restore On All Drives'.
Select 'Apply'.
You will then get the following warning:
"You have chosen to turn off System Restore.
If you continue,all existing restore points will be deleted,and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?".
Then select 'Yes',your 'System Restore' directories will be purged.

Turn 'System Restore' back on:
Right click on 'My Computer' and select 'Properties'.
Select 'System Restore'.
Unselect 'Turn Off System Restore On All Drives'.
Select 'Apply',then click 'Ok'.

Create a new 'System Restore' point:
Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description,then click on 'Create',then click 'Close'.
The date and time is created automatically.

Read through the information found here,to help you prevent any possible future infections.
Simple and easy ways to keep your computer safe and secure on the Internet:
http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Please Note:
Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6.0'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
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#9 Grendell

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Posted 17 March 2007 - 04:26 AM

:thumbsup: Richieuk,

Thanks a lot. The PC is now working fine with all your instructions followed. You are a genius and go straight to the top of my Christmas Card list. Thanks for all your help.

Andrew

:flowers:

#10 RichieUK

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Posted 17 March 2007 - 05:33 AM

You're most welcome Grendell :thumbsup:

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter.
Everyone else please begin a New Topic.
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