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CD burner and CD drive not working! Please Help!


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#1 ty274

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Posted 08 January 2005 - 03:53 PM

I have a Windows XP Toshiba laptop and lateley my CD burner has'nt been working. I tryed using three seperate programs so far (Windows Media Player, Drag'n Drop CD+DVD, and Realplayer) to burn audio tracks or data to a CD, but they haven't worked. Everytime I start up my computer I get a message that says something like "to enable DVD burning, you must disable CD burning. Would you like to disable this feature? (yes/no). I click no but CD burning still does not work. Same thing if I click yes. I get this message whenever I try to burn a CD too. I also tried using the control panel to disable DVD burning (Control panel\System\System Properties\Hardware\Device Manager\DVD/CD-ROM Drives\MATbleepA DVD-RAM UJ-811) by configuring the property, "device usage", to disable. This too was to no avail. Also now my CD drive isnít working for some reason although my DVD drive still works. Can anybody help me out with this please?

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#2 JEservices

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Posted 08 January 2005 - 04:34 PM

Have you recently upgraded to SP2?
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.

#3 ty274

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Posted 08 January 2005 - 04:38 PM

Service pack two? Yes, I upgraded but it was about 4 to maybe five weeks ago.

And also the name of my DVD/CD drive should read "MATSH*TA" except with a capital "I" where the star is.

Edited by ty274, 08 January 2005 - 04:39 PM.


#4 JEservices

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Posted 08 January 2005 - 04:47 PM

Did the burner work before the update?

The reason why I ask is because there have been some problems that actually disable the burners after the SP2 upgrade. Fixes vary from computer to computer, but most of them require you to restart your computer. Most are driver related. Have you gone to the manufacturers site to update the driver after SP2?
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.

#5 ty274

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Posted 08 January 2005 - 06:48 PM

Yeah it did, I've only been having CD burning problems this past week and now today my CD drive isn't working, it wont read any disks.

#6 JEservices

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Posted 08 January 2005 - 06:51 PM

They are likely related. Do you have an option to roll back the driver to the DVD drive?
We are all curious like a cat. We wonder, we ask, we learn.
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#7 ty274

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Posted 08 January 2005 - 11:43 PM

I do, but when I click on "Roll Back Driver" i get the message "No driver files have been backed for this device".

I don't know if it helps, but the drive is a DVD burner/CD burner/DVD drive/CD drive combination.

#8 The Trip

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Posted 29 January 2005 - 07:35 PM

You should be able to download the older driver versions from the products website.




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