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7 replies to this topic

#1 athelos

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Posted 14 March 2007 - 09:41 AM

Im posting for my mum as she cant get on to ask for herself. Also if this is im the wrong section I apologize.

I was using my mums computer when the programme I was using stopped working. It was a game and is known for having a lot of bugs. As it was late and I couldnt get it to work I manually shut down the computer by holding down the off switch.

This morning however my mum is saying the computer wont turn on. I had a look at it and its not that it wont turn on, its that it wont load. It starts like normal, your given the option for all the system recovery, boot list, etc and then it takes you to the screen were you chose how to start up (i.e. safe mode, etc.). I assumed it was because it wasnt shutdown properly so i tried start normally. It went to the windows loading screen and restarted itself. We then go full circle again. I've tried the last know configuration and it doesnt work. I've tried safe mode and it lists what is loading and then does the same thing.

Ive tried looking into the problem using google but cant seem to get answers so I've bought my questions to you good people.

There is one thing ive noticed. When trying to load in last know good config or normally just before it restarts a blue screen flashes up. I think its telling me what the problem is but it only stays for about half a second before the computer restarts. Is there a way to delay the restart or get a report from elsewhere? Where should i go now?

P.S. I'm not sure what systme specifications you might need for this if any so if and when you need them just ask and I'll find out for you. Thanks again.

(Moderator edit: added Topic Description. jgweed)

Edited by jgweed, 14 March 2007 - 05:52 PM.

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#2 Sterling14

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Posted 14 March 2007 - 04:21 PM

An error might have occurred in the hard drive when you manually turned the computer off. All I can suggest is if it doesn't have important information on it to just reformat. You can do this if you have the windows cd that came with the computer. I only recommend doing this if you can't figure anything else out. Hopefully someone else will come and be more helpful!
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#3 dc3

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Posted 14 March 2007 - 08:57 PM

Before going the reformat route how about trying a last good configuration, failing that try a system restore. If this fails then you may need to reinstall your OS.

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#4 athelos

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Posted 15 March 2007 - 04:16 PM

Hiya, sorry it took me long to reply.

dc3: I've tried the last know good config and it comes up with the same problem as before. Is a system restore going to have the same effects as reinstalling windows? I saw the option to do that and wondered about it but didnt want to do anything too prematurely.

Sterling: Thats what I thought might have happened too :thumbsup:. I think she has the disks etc that are needed. I'll have to check with her when she gets back from work though.

TO ANYONE: My dad mentioned installing MY windows disk on her computer in a seperate section or something. He said that i could then get the information that was already on the computer from the working windows and save it to disk... Make sense to anyone?
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#5 stevealmighty

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Posted 15 March 2007 - 04:32 PM

TO ANYONE: My dad mentioned installing MY windows disk on her computer in a seperate section or something. He said that i could then get the information that was already on the computer from the working windows and save it to disk... Make sense to anyone?


Aside that this would be illegal, you can't install an OS on a drive that already has an OS on it without over writing what's already there, or getting a message that the version of windows you're trying to install is older than the currently installed version and setup will now exit (or something to that effect). What you could do would be to pull that drive, set the jumper to "slave" (should be a picture on the back of the drive, just pull the plastic piece aka jumper and put it in so it's in the same spot as the picture for slave setting), then pull any information you need off of it. You could then reformat it right in your computer, then put it back in her computer and reinstall windows.

I do believe, that you can just do a repair of windows right from the disc, which should leave everything there that's already on the drive, and just replace/repair the windows folders. I would try the repair option first, as it's the least painless option to do. If that fails......consider reformatting. :thumbsup:
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#6 athelos

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Posted 15 March 2007 - 04:43 PM

Okey. Well thanks for all of your help and suggestions. I'll definately have a look at the repairing option too... And I think im going to have words with my dad. Getting me to do illegal stuff. tut tut tut. :thumbsup: (how is it illegal anyway?)
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#7 stevealmighty

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Posted 15 March 2007 - 05:06 PM

(how is it illegal anyway?)


It's illegal because you're only supposed to have one licensed copy of windows per computer. If you were to buy another license, you could install it on another computer. Tell your dad to stop pointing you towards a life of crime :trumpet: Just kidding, that was a joke! :thumbsup: :flowers:

Good luck with it! Please let us know if you have any more questions!
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#8 oliverphillips

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Posted 18 March 2007 - 04:20 PM

Athelos - I have had exactly - and I mean exactly - the same thing happen with my laptop today. Having read the replies to your post, I tried repairing the hard drive using the Windows XP Product Recovery CD-ROM. The repair option seemed to just lead to a command prompt. I went down the restore route, but realised this was going to format my entire hard drive. I may end up doing this, but wanted to exhaust all other options first.

Did you get any joy from repairing? Does anyone else have any suggestions?

Many thanks

Oliver




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