Posted 14 March 2007 - 08:49 AM
Hello all -
I searched the site a bit and found it very useful thus far but I came across something I could not find an answer for... Last night, I was trying to correct issues that are causing our computer to run sluggishly. After a while, a small icon appeared in the system tray - a yellow shield. When you cursed over it, a text box would hover and show "13% Updated", up to "30% Updated" by the time I shut down. I could not close the program though the icon would go away and then reappear later. I figured I had somethin malicious since I couldn't close it and there seemed to be no controlling it, unlike other icons in the system tray. At first, I thought it was a Norton app but I don'r have Norton on the system.
I saw several posts about Spyfalcon and the like but cannot determine what I'm dealing with. I have the instructions on opening in Safe Mode and cleaning that way but will it work even though I don't know the name of my malady? I'm unsure of what to look for and remove. FYI, I'm using McAfee (firewall & antivirus) & SpywareBlaster (which reported nothing). I'm having a difficult time opening websites and an even more troublesome time getting e-mail programs to open and run, so any links to fixes will be time consuming to be sure.
Thanks for any help anyone can offer - this is a great asset to have in times like this!