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Outlook Express Will Not Delete Messages


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#1 BUSA

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Posted 13 March 2007 - 06:40 PM

Outlook express will not delete messages. Does anybody know of a fix for this?

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 13 March 2007 - 09:26 PM.


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#2 jgweed

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Posted 13 March 2007 - 06:50 PM

Do you wish to delete all messages, some messages, or messages in a particular folder (s)?
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 BUSA

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Posted 13 March 2007 - 08:07 PM

some messages in the inbox

#4 TMacK

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Posted 13 March 2007 - 11:18 PM

Sounds like a corrupt Deleted Items folder.

Tools/Options/Maintenance/Store folder will reveal the location of your Outlook Express files.Press the Tab key to highlight the folder location, then Ctrl+C.
Close OE, then Start/Run/Ctrl+V will put the location in the box - Click OK and you'll see the OE files.
Otherwise, write the location down and navigate to it in Windows Explorer.

In WindowsXP, OE user files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start/Control Panel/Folder Options/View.


With OE closed, find the DBX file for the folder in question (Deleted Items.dbx) and delete it. A new one will be created automatically when you open OE.

A little OE maintenance info:
Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them.
Empty Deleted Items folder regularly.
Keep user created folders under 100MB, and Default folders as empty as possible.

After you are done, follow up by compacting your folders manually while working "offline" and do it often.
Click on Outlook Express at the top of the folder tree so no folders are open.
Then: File/Work Offline.File/Folder/Compact all folders. Don't touch anything until the compacting
is completed.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#5 BUSA

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Posted 26 March 2007 - 08:29 PM

THANKS THAT DID THE TRICK!!!!!!!!!!!!!!

#6 TMacK

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Posted 26 March 2007 - 11:45 PM

Glad you were able to work things out BUSA! :thumbsup:
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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