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Unable To Download Critical Updates


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#1 rmunford

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Posted 12 March 2007 - 08:45 PM

I tuned on my automatic updates and my computer began to download up to 42 critical updates. I received a message that I need to turn off my computer to download the updates. When I turned off the computer the updates began to download but then I received a blue screen error message.
I also had a the same problem when I tried to update my Windows Media Player I received a blue screen error when it was trying to establish a restore date.
Can anyone tell me what is happening and how I can fix this problem?

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#2 jgweed

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Posted 12 March 2007 - 09:11 PM

It would help if you provide the exact error messages you are getting in both cases.
Was the instruction to turn your computer off while downloading or after installing the updates?
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 rmunford

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Posted 13 March 2007 - 10:09 AM

Yes, I was asked to turn off my computer while downloading.

#4 fozzie

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Posted 13 March 2007 - 10:13 AM

Here is a fix But it would help if you could post the contents of the BSOD. You have a legitimate Windows?

If you have one of the below programs disable them

Download Accelerator 

	Download Accelerator Plus 

	GetRight 

	Browser Blaster 

	Pop-up blocker 

	BitTorrent 

	PC-cillin - WebTrap component 

	eMule 

	Surfin Guard Pro 

	Sygate Personal Firewall 

	Norton Internet Security 

	Freedom Firewall 

	Zone Alarm Firewall


#5 rmunford

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Posted 13 March 2007 - 11:13 AM

I just installed the windows script reader and then tried to download Windows Media Player 11. As it was downloading into my computer it showed 2 download bars. One stating, setting a restore date. As it was downloading my computer shut down with a Blue Screen error. Below is the code I wrote down.

*** stop: 0x0000008E (0x000005, 0xF4E97896, 0xF29F5A28, 0x00000000)

*** system 32lzx32.sys-address F4E97896 base at F4E95000, Datestartup 45e30bb8

This does not mean anything to me. Does anyone know if this can help solve my problem?

#6 Jesse Bassett

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Posted 13 March 2007 - 11:48 AM

I would do a google search on the error message you received. You will find a solution through that method....
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

#7 Budapest

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Posted 14 March 2007 - 01:21 AM

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

This error can be caused if there is not enough free space on your HDD
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 rmunford

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Posted 14 March 2007 - 09:43 AM

I have a lot of free space left on my hard drive. 65% of my hard drive is free space.

I have received another code when restarting my computer. This is what it states:

BCCode: d1 BCP1: 00000008 BCP2: 0000002 BCP3: 0000000
BCP4: F7791BEF
OSV:5_1_2600 SP: 2_0 Product: 768_1




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