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My Laptop Will Not Read Any Cd-roms And Dvds!


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#1 nyyanks

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Posted 10 March 2007 - 10:34 PM

I have an HP Pavilion zt1145 series laptop. For a while now it will not read any disks. This is really bad, especially since I am trying to play the system recovery disks that came with it.

Also when I go to My Computer the CD/DVD drive "D" is not there at all. I noticed that it is there on my pc.
Does this mean something? Oh and when I put in the CD there is no reaction at all.

How can I solve this? Please help.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
Albert Einstein
US (German-born) physicist (1879 - 1955)

I support this theory and all others from Einstein (even his theory on a static universe)
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#2 dc3

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Posted 11 March 2007 - 01:34 AM

Try uninstalling and reinstalling it and see if the hardware wizard sees it as a new device. It could have just come loose.

Edited by dc3, 11 March 2007 - 01:35 AM.

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#3 HitSquad

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Posted 11 March 2007 - 07:51 AM

Hi nyyanks.
If your cd\dvd drive is shown in device manager but not in My Computer, it's normaly caused by a filter driver installed by a particular burning or playback app. UDF packet writers (to treat your cd\dvd like a giant floppy) are the most common offenders.
The cure is to remove the values in the registry.
In case you don't know how to get in there, click Start>Run, type "regedit" (no quotes) in the run dialog box and hit your enter key or click ok.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the "UpperFilters" & "LowerFilters" value only, shown in the right hand box. Reboot you're system. Check My Computer to make sure the cd\dvd drive is now shown. You may have to re-install any 3rd party burning apps that give you a problem after that but it's not always required.

Edited by HitSquad, 11 March 2007 - 07:53 AM.


#4 nyyanks

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Posted 11 March 2007 - 11:57 AM

really bad news it doesnt appear in the device manager!!!!!!!!! NOW WHAT?!
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
Albert Einstein
US (German-born) physicist (1879 - 1955)

I support this theory and all others from Einstein (even his theory on a static universe)
Not really!

#5 Wildabeast

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Posted 11 March 2007 - 09:27 PM

Does it show up in the BIOS? If not, maybe it's gone bad or the mobo connection is bad. Try connecting it to another IDE cable or SATA, whichever you have... :thumbsup:
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#6 nyyanks

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Posted 12 March 2007 - 05:13 PM

yup it shows up in bios but it is nonresponsive its probably broken but i'm not sure thanks anyhow
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
Albert Einstein
US (German-born) physicist (1879 - 1955)

I support this theory and all others from Einstein (even his theory on a static universe)
Not really!

#7 Wildabeast

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Posted 13 March 2007 - 02:18 AM

My bad, I missed that this was a laptop... sorry. :thumbsup:
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