I am unable to find where vundo is located on my computer. My nortons kept giving me a warning yesterday morning saying it had deleted the vundo virus and I needed to restart the computer in the same administrator mode. I did not know what that meant so I kept rebooting and getting the same message about deleting vundo and restarting in the same mode.
When I got home from work, I starting googling for information. I found something from 2005 about installing a file on my desktop and working from safe mode. While doing this, I found out how to reboot as the same adminstrator, but only in safe mode. The instructions for removal of vundo, unfortunately, were outdated, so I couldnt remove it.
I had hoped that restarting the computer in the same administrator mode as nortons said I needed to do would solve the problem. However, later yesterday I had one instance of getting a message from nortons saying it had elimiated a hijacker virus and immediately after that I got the vundo message. I rebooted in safe mode as the same administrator. That is the only way I have figured out how to sign on as the administrator, in safe mode. I have had no more occurences since then, however I have downloaded about six spy programs. Some pointed out mundane issues such as empty folders but dont mention winfixer. Only two have picked up that I have winfixer. I have tried the steps on here to get rid of vundo, but when I do so, I get a message saying no instance of vundo is found. I have also tried removing it with nortons vundo tool but again am told that no instances are found. I later found out you might have to turn off system restore and nortons auto protect.
The reason I feel I still have the vundo trojan is because even after I restarted the computer in administrator mode earlier yesterday evening, I had the one instance of nortons telling me I have the vundo trojan, which I described above. Since I did the same step, which was restart in the same administrator mode, which I had done previously and I got another instance of the vundo alert, I have no reason to believe it is really gone this time. I know I have winfixer which probably came with vundo. Nortons doesnt seem to be able to detect winfixer, but two other spy programs did.
How do I find out if I have vundo? I cant remove it if I cant locate it! How do I remove winfixer? Again, I see from two spy programs it is still there. They mention HKEY directories which I dont know how to locate.
Here is the part where I am supposed to tell you about operating systems, but I dont know a lot. When describing the computer, I guess no one cares that it is a pretty grey color? Okay, I have windows XP. I know I dont have dial up. I have aol powered by verizon broadband. I do not know if broadband is the same as DSL or not. I do not leave my computer on as I go through the aol icon on my desktop and not the internet explorer desktop icon. It gives me a different screen so I do log on and off of aol then turn the computer off when it is not in use. This is a personal computer. I keep nortons and windows updated. Please let me know what other information I need to provide. Thank you for any help you can give me.
Edited by Gwynne, 10 March 2007 - 03:34 PM.