Hiya 0 and Arcman
Thanks for your responses.
I don't know if it's supposed to be bits or bytes but the speed is not as it should be.
It is supposed to be 10mb download (going to 20mb in June). Online speed checkers return results of between 2 and 4mb.
I don't know what the upload should be.
I was previously on 4mb quite happily. It's only since I upgraded to 10mb on Thursday (8/3/07) that I've noticed the problem.
I spoke to their engineers and they said it must be my NIC that's causing the problem at my end. They used an online speed checker too and the result came back slower than expected at 2mb. I'm wondering if a problem with my NIC is a reasonable explanation. Does anyone know please?
Oh and yes, driver updates was the first thing I checked, all ok there.