Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hijackthis Log: Pleeease Help!


  • This topic is locked This topic is locked
2 replies to this topic

#1 AndreaLynne

AndreaLynne

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:44 AM

Posted 08 March 2007 - 07:14 AM

hey there, i hope i'm doing this right and that i don't sound like a complete dummy. anyway, my computer is acting really weird so i know something has to be wrong... probably very many things. if you help me out then thank you very much. :thumbsup:
again, sorry if i'm doing something wrong here. i'm new.



Logfile of HijackThis v1.99.1
Scan saved at 7:06:43 AM, on 3/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\DivX\DivX Player\DivX Player.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Documents and Settings\Adams\Desktop\Stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {05D27A6D-659C-BF3D-4494-099620AC4537} - C:\WINDOWS\system32\gfsqiag.dll (file missing)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ACTX1] C:\WINDOWS\v1201.exe
O4 - HKLM\..\Run: [vkdaiyyA] C:\WINDOWS\vkdaiyyA.exe
O4 - HKLM\..\Run: [ms05749280937] C:\WINDOWS\ms05749280937.exe
O4 - HKLM\..\Run: [bugguth.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bugguth.dll,lrfvrw
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [con] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [MECA] C:\Program Files\Meca\MECA.EXE
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Adams\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: A3dxq - C:\WINDOWS\system32\a3dxq.dll
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll
O21 - SSODL: kCQltaTIgg - {303E1ED5-9A94-B47F-DD00-F4BA61B5123C} - C:\WINDOWS\system32\nt.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

BC AdBot (Login to Remove)

 


#2 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:08:44 AM

Posted 08 March 2007 - 09:11 AM

Hello,

Your system is terribly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

Actually, it doesn't suprise me at all that this computer is so terribly infected... I notice that you do not seem to be running Antivirus software and a Firewall. This is somewhat suicidal in today's digital world.
That's why I want you to install them first!!

Avira, AVG OR Avast OR Active Virus Shield (uncheck the Security Toolbar during install) are good FREE antivirus.
Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
Agnitum Outpost Free, ZoneAlarm Free OR Kerio are FREE firewalls.

Understanding and using firewalls

It is important you don't miss a step and perform everything in the right order!!

* Download Killbox.
Click killbox.exe.
Select the option "Delete on reboot".
Click the button: All Files (!important!)
Now it should flash green.

Now copy the next bold part:

C:\WINDOWS\system32\a3dxq.dll
C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll


Open 'file' in the killboxmenu on top and choose Paste from clipboard

Then press the button that looks like a red circle with a white X in it.
Killbox will tell you that all listed files will be removed on next reboot and asks if you would like to Reboot now, click YES
If you don't get that message, reboot manually.

Your computer should reboot now.

After reboot,

* Go to start > controlpanel > software > add/remove programs and uninstall next programs if present:

MorpheusBar <== not recommended

I also see you have Viewpoint installed...
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
Reboot afterwards! Important!

--------------------
After reboot....

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present (some entries won't be present anymore):

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {05D27A6D-659C-BF3D-4494-099620AC4537} - C:\WINDOWS\system32\gfsqiag.dll (file missing)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL
O4 - HKLM\..\Run: [ACTX1] C:\WINDOWS\v1201.exe
O4 - HKLM\..\Run: [vkdaiyyA] C:\WINDOWS\vkdaiyyA.exe
O4 - HKLM\..\Run: [ms05749280937] C:\WINDOWS\ms05749280937.exe
O4 - HKLM\..\Run: [bugguth.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bugguth.dll,lrfvrw
O4 - HKCU\..\Run: [con] C:\Windows\xpupdate.exe
O20 - Winlogon Notify: A3dxq - C:\WINDOWS\system32\a3dxq.dll
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!
Don't worry if some entries won't go away, we'll deal with that later...

---------------------

Please download, install, and update AVG Anti-Spyware
  • Load AVG Anti-Spyware and then click the Update tab at the top. Under Manual Update click Start update.
  • After the update finishes (the status bar at the bottom will display "Update successful")
  • Then click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
  • AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
  • Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
  • Close AVG Anti-Spyware and reboot!!
    I need the log later.
-------------------------

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe, Click Start and Allow to run the express scan.
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • It could be possible it displays a popup to buy it in between, to buy or 50% discount. Just close that popup again.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: Posted Image
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Posted Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
----------------------

* Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
Post next logs in your following reply:
  • Log from combofix (combofix.txt)
  • Log from AVG Antispyware
  • New HijackThislog
  • Log from DrWeb CureIt.
You may need several replies to post the logs in case they won't fit in one reply.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:08:44 AM

Posted 18 March 2007 - 09:13 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users